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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Alamanda CourtNavarre, FL Street Address
Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEEducation:Associates Degree in Business AdministrationRobeson Community College, Lumberton NCGPA: 3.5/4.0Associates Degree in Early Childhood EducationRobeson Community College, Lumberton NCGPA: 3.5/4.0Professional Summary:Seasoned, award winning strategic leader and administrative professional with more than 10 years experience directing high-level, cross-functional teams and implementing multiple complex programs in the areas of strategic planning, administrative and business management, continuous process improvement, and performance management for civilian and military organizations. Possess well-honored executive leadership, project management, operational planning, and functional skills. I currently have a Secret Clearance with a favorable adjudication date of 10/2017.Employment History:Office Manager/Recruiter March 2021-May 2024Employer: Family First Life SoldiersSalary: $18/hr, 40 hours/WeekManaged all resumes and new recruits that came in on Indeed and Zip Recruiter. Designed all job descriptions for all employers job needs and posted on indeed and Zip Recruiter. Called and scheduled interview appts with applicants. Interviewed all applicants via telephone and zoom. Assisted all new recruits interested in selling life insurance through the 30 day course mandated by the state. Completed all contracting for new recruits and provided all training needed to be successful in the field. Ensured each new agent were successfully set up in HCMS and SureLC to be able to do all of their contracts with the 20 different carriers. Tracked all carrier debt issues for over a 100 agents and assisted with setting up payment plans to pay the debt back.Office Assistant Manager July 2018- March 2021Employer: Dec 9 StaffingSalary: $14.00/Hour, 40 Hours/weekManaged 4 employees while recruiting and placing qualified candidates in job openings for our contracted employers. Was responsible for overseeing all administrative support and kept the office running smoothly. Completed backgrounds and drug tests on all employees before placement with contracted employers. Organized all weekly meetings with staff and managed all company events such as job fairs and other hiring events. Professionally handled all complaints from managers of our contracted employers about any employee that was placed with them through our hiring staff. Completed all staff trainings and quarterly reports on the 4 staff that I supervised. Managed all employees files including our employees that we hired for our contracted employers.Human Resources Assistant, NF-03 April 08, 2018-June 2018Employer: NAF Human Resources Office, MacDill AFB, PHONE NUMBER AVAILABLESalary: $15.00/Hour, 40 hours/weekProvided recruitment and placement service to all NAF activities to include receiving requests to fill vacant positions, preparing and forwarding lists of applicants, arranging for interviews, and maintaining applicant supply files. Conducted orientation for new employees on insurance benefits, unemployment compensation, social security benefits, retirement, and other programs applicable to NAF employees. Explained pay systems, differentials, hours of work, employee rights and responsibilities, etc. to all new NAF employees. Provided information to supervisors and employees on such matters as pay actions, health insurance, life insurance, and a wide variety of personnel actions. Served as the authoritative source of information on procedural and regulatory requirements for submitting and processing all types of personnel actions in DCPDS. Answered inquiries concerning status of pending actions for NAF employees. Maintained official employee personnel records and files. Forwarded timely and accurate copies of records for administrative and pay purposes to other offices as required. Computed rates of pay on all increases (pay adjustments and step increases) for employees in activities serviced to ensure compliance with statutory and regulatory requirements. Maintained controls of within-grade increases to ensure due dates were met. Prepared, in final form, the full range of personnel actions. Computed service computation dates. Administered workers compensation and unemployment compensation programs. Inputed personnel data into the automated NAF personnel data system and was responsible for the maintenance of the system. Established new record series as required and disposed of records according to records management directives. Participated in planning and conducting the local NAF wage survey IAW regulatory guidance.Human Resources Assistant, NF-02 May 23, 2016-April 29, 2018Employer: NAF Human Resources Office, MacDill AFB, PHONE NUMBER AVAILABLESalary: $12.43/Hour, 40 hours/weekAssisted in providing recruitment and placement service to NAF activities by procedurally processing a full range of personnel actions in DCPDS such as appointments, position and pay changes, transfers, and separations. Maintained an applicant supply file, distributed vacancy lists and announcements, and ran referral listings for managers to make applicant selections for positions listed on NAFjobs.org. Checked for presence of necessary documents, for completion of all necessary items in each document, and for arrangement of necessary documents in proper sequence for applicants who had been selected by managers for a particular position. Ensured applicants selected qualified for the position and checked for proper documentation for applicants who were claiming VET of Military Spouse Preference. Contacted appropriate sources to secure missing data or documentation. Provided specific items of information to NAF employees regarding personnel matters including, but not limited to, insurance, retirement, 401(k), unemployment compensation, workers compensation, and awards, found in commonly used regulations, instructions, or manuals. In-processed new employees, providing an overview of employee benefits and assisting in the completion of pre-employment documents. Maintained Official Personnel Folders (OPF), position control registers, office files, group insurance files, workers comp claims on over 350 NAF employees. Was responsible for processing security checks on new employees throughout OPM, to include installation records checks, state criminal history repository checks, and national agency checks. Assisted new employees in completing E-Qip applications and checked JPAS to ensure an adjudication date. Performed fingerprinting on all new employees and retrieved results to ensure suitability for employment with the government. Prepared all awards for the NAF personnel section and ensured proper routing for signatures throughout the command section for each award. Ensured all new employees were coded in the payroll system correctly for the accounting office, to ensure prompt payment for payroll. In-processed all new NAF employees each week, and provided them with information on working hours, performance standards, benefits and entitlements, dress code and other necessary information for their position. Used office automation systems and software packages to accomplish work, i.e., DCPDS, SAIS, SETS, MS Word, MS Excel, MS Power Point, also fax machines, copiers, calculators, scanners and typewriters. Exercised tact and diplomacy in dealing with applicants, co-workers, managers, civilian personnel, military personnel and their families. Provided accurate information and guidance to all NAF employees and managers, when questions arisen regarding employment issues.Child and Youth Program Assistant March 16, 2016-May 22, 2016Employer: NAF at Child Development Center #2, MacDill AFB, PHONE NUMBER AVAILABLESalary: $13.84/Hour, 30 hours/weekPlanned, coordinated and conducted activities for program participants based on observed needs of individual children and youth ranging in age from 6 weeks to 5 Years. Established a program environment that sustained participant interest and promoted positive interactions with other children, youth and adults. Implemented activities and special events that meet the physical, social, emotional and cognitive needs of children and youth. Interacted with children and youth using approved child guidance and youth development techniques. Provided care/supervision, oversight and accountability for program participants in compliance with local policies, guidance, and standards. Helped prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily skills.Service Provider Dispatcher July 10, 2015 March 15, 2016Employer: Bayview Interactive Services, Tampa, FL, PHONE NUMBER AVAILABLESalary: $11/Hourly, 20 hours/ weekA contracted CSP (Customer Service Professional) who provided professional roadside assistance to members whose vehicles were broken down. Empathized with members and provided offers and solutions to customers who were in need of roadside assistance. Obtained client information by answering telephone calls; interviewing clients; verifying information. Determined eligibility by comparing members information to requirements associated with the roadside assistance program. Collected all required information from customer to ensure service provider could locate them with minimum problems. Informed members by explaining procedures, answering questions, and providing information.Office Administrator/ Medical Biller/ Medical Record Tech September 2009 January 2, 2015Employer: Carolina Solution, Raeford, NC, PHONE NUMBER AVAILABLESalary: $15/Hourly, 40 hours/weekPerformed medical coding and billing for Medicaid with three different LMEs (Sand hills, Eastpointe and Alliance) (ICD-9 and CMS-1500). Ensured that all documentation required for coding reviews was completed and accurate to guarantee payment. Ensured all accounting transactions and systems were completed in accordance with legislation and designed and developed local policies to both comply with legal direction as well as to seek to improve the effectiveness of all local payment processes. Retrieved, sorted and assembled medical records into the proper chart order, insuring that all medical records are updated and required forms and documents are provided. Ensured timeliness, accuracy of payments and report completion and reviewed medical records on a weekly basis to ensure proper documentation were signed and completed for payment. Located and extracted pertinent information from medical files when it was needed by others who had a consent in place. Prepared and presented staff studies for presentations and other clinical activities for the consumers on a weekly basis. Completed background checks and statewide driving record checks on new employees through the Castle Branch System. Answered phone calls and directed calls to appropriate employees. Scheduled appointments for therapist and QPs with current consumers within the program and potential consumers entering the program. Tracked authorizations for over 100 consumers to ensure provided services did not lapse on consumers through the Health and Human Services Department. Followed the confidentiality and security rules of the state of North Carolina of over 100 medical records. Performed in house audits on medical records to ensure all documentation were in records before official audits by the Health and Human Services Department. Planned and organized all administrative activities and processes for the organization and the Psychosocial Rehabilitation program. Tracked office supply inventory and approved and ordered any supplies that were needed. Served as the organizational point of contact for the company when any information was needed regarding consumers or employees.Teacher Assistant August 2008 August 2009Employer: Cumberland County Schools, William H. Owens Elementary, Fayetteville, NC, PHONE NUMBER AVAILABLESalary: $1800/Monthly, 30 hours/weekAssisted the teacher in the management of students and the classroom on a daily basis. Reinforced with the students what the lead teacher was teaching each day to ensure comprehension. Prepared instructional materials and classroom displays for each of the third grade teachers. Maintained discipline of the students in the absence of the teacher. Worked with students individually and in groups to increase learning skills and comprehension of what was being taught by the Lead Teacher. Graded homework and tests, and computed and recorded results for lead teacher. Decorated the classroom for special events or with students schoolwork to increase encouragement. Established a good rapport with the students and their parents during the school year. Participated along with the lead teacher in teacher-parent conferences regarding students progress or problems in the classroom setting.Substitute Teacher September 2006 August 2008Employer: Robeson County Schools, Lumberton, NC, PHONE NUMBER AVAILABLESalary $75/Daily, 32 hours/weekMaintained order in the classroom while filling in for the absent teacher. Followed Teachers lesson plans and completed a Substitute Teacher Report Form for the regular classroom teacher, to inform them on how the day went. Assisted students in all age groups with their school work from provided teacher work plans. Supervised and ensured the safety of all the students in the classroom at all times while they were in my presence. Maintained a positive learning atmosphere in the classroom during the absence of the Teacher.Skills:I have excellent communication skills to convey and present information effectively to others. Knowledge of sources of factual information about and related to processes of accounting systems, such as that found in accounting reports, records, work reports, or inventory and supply data. I have excellent customer service skills and the willingness to assist customers with their needs. Knowledge of automated data processing concepts, systems capabilities, and economic usage to effectively complete accounting assignments. Knowledge of accounting theories, concepts, principles and practices of accounting. I have over 12 years of experience in operating computer soft wares such as Microsoft Office Word, Excel, Powerpoint, Outlook and other software programs for managing medical billing and record keeping. I have experience in Medical Coding and Coding diagnosis and diseases. I have the ability to work in a faced paced environment and can multitask with minimum problems. I have knowledge of the medical record procedures and regulations to include administration, filing, researching, handling, securing and properly filing and completing patient records. I have the ability to analyze medical records, apply appropriate codes, and determine medical and legal sufficiency of the record. Ability to gather, assemble, and analyze data to reconcile timely and accurate accounting reporting, develop alternative, and make recommendations to resolve accounting system problems.References:Quleita Powers- PHONE NUMBER AVAILABLECarl Thompson- PHONE NUMBER AVAILABLEJoshua Ray- PHONE NUMBER AVAILABLE/pre> |
