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Click here or scroll down to respond to this candidateCandidate's Name
Port Saint Lucie, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLECandidate's Name
Street Address S.E. Melaleuca Blvd.PSL, Fl 34952PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Detail-oriented and organized professional seeking to re-enter the workforce as a Customer Support Representative. Bringing strong interpersonal skills, attention to detail, and a dedication to providing exceptional customer service.Professional Experience:Stay-at-Home Parent01/2011-PresentManaged household finances, including budgeting and expense tracking. Organized and coordinated family schedules, appointments, and activities. Developed strong multitasking abilities, balancing childcare with household responsibilities. Demonstrated effective problem-solving skills in handling day-to-day challenges. Customer Support Representative01/2005-01/2011WalgreensProvided exceptional customer service via phone, email, and chat channels, resolving inquiries and issues promptly.Demonstrated strong product knowledge to effectively address customer questions and concerns. Handled a high volume of customer interactions daily, maintaining a positive and professional demeanor. Collaborated with cross-functional teams to escalate complex issues and ensure timely resolution. Pharmacy Technician01-2007-01/2011Walgreens PharmacyPrepared and dispensed medications accurately in accordance with prescriptions and regulatory guidelines.Managed inventory, including ordering and stocking medications, ensuring adequate supplies at all times. Communicated effectively with patients and healthcare providers to clarify prescriptions and provide medication information.Maintained confidentiality of patient information and adhered to HIPAA regulations. Education:Certified Pharmacy TechnicianMiami-Dade Community College, Miami, Fl.2007Skills:Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to work effectively in a fast-paced environment Customer service orientation and empathyCertifications:Certified Pharmacy Technician (CPhT), 2007References:Available upon request.Work ExperienceCertified Pharmacy Technician (CPhT)Walgreens Pharmacy-Miami, FLJanuary 2005 to January 2010Hostess/ServerDenny's-Miami, FL2000 to 2005EducationGEDSkills Pharmacy Technician Experience Insurance Verification Medical Terminology Host/Hostess Order Entry Serving Experience Typing (40 WPM) Cash Handling Compounding Medications HIPAA Medical records Health information management Microsoft Word Microsoft Outlook Time management Clerical experience Filing Office management Multi-line phone systems Animal care Animal handling Pet care NegotiationCertifications and LicensesDriver's LicenseAdditional Information Problem Solving Teamwork Attention to detail Leadership Adaptability Time Management Critical thinking Good attitude |
