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Candidate Information
Title Customer Service Front Desk
Target Location US-FL-Boca Raton
Email Available with paid plan
Phone Available with paid plan
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22744 SW 54th Way, Bkca Raton, Fl. 33433* PHONE NUMBER AVAILABLEEMAIL AVAILABLEEnergetic talented and goal-oriented individual with over 21 years of experience committed to providing high-quality radiologic services and providing excellent customer service. Proficient user of radiology management medical/hospital information systems. Proven ability to organize motivate and contribute quickly and positively to the organization. Looking for a professional position in the field of radiology or medical related field.EXPERIENCE2019-2021MEDICAL RECEIPTIONIST, Bruce berkowitz, MD, f.c.c.p- Delray Beach, FL2014-2018MEDICAL RECEIPTIONIST, Delray Medical Center- Delray Beach, FL2012-2014MEDICAL RECEIPTIONIST, Star Medical  Boca Raton, FL2005-2012RADIOLOGIST ASSISTANT, Delray Open Imaging- Delray, FLWelcome patients and visitors by greeting them in person or on the telephoneOptimize patient satisfaction by providing a welcoming atmosphere within the officeVerify insurance and request authorization when applicableMaintain a presentable reception areaSpeak to referral sources and individuals in regards to new patient needsCoordinate appointments for new patientsScheduled patients for follow up appointmentsMaintain knowledge of multiple insurance companies requirements including Medicaid and MedicareCollects copayments deductibles and collect applicable patient balancesEfficiently navigate several different healthcare databasesTriage manage questions phone calls and fax messagesProtects patients rights by maintaining confidentiality of personal and financial informationContribute a team effort by completing related tasks as neededManage front deskAnswered multiple phone linesAssist members in with completing formsProficient in Meditech software assisted radiologist with reports and contacting physicians with stat radiology resultsCollected and distributed films and reports to radiologistManage front desk and medical recordsManage multiple phone linesProcessed and collected payments and verified insurance coverage.Assisted radiologist with reports and provided physicians and radiology recordsCollected and distributed films and reports to radiologistAssisted 100+ patients a day with intake registration formsManage front desk personnel and trained 2 to 6 medical assistantsManage multiple line phone systems 80+ linesProcessed and collected payments and verified insurance coverageSKILLSstrong sense of professionalismpossesses friendly positive attitudehas a passion for healthcarecustomer service experiencecollaborates with team membersworks well under pressure and possesses strong ability to multitaskability to use multi line phone system including transferring calls and pagingCOMPUTEREclinical Works 11EEMR scheduling and referralsMicrosoft Office SkillsWed MDIntergyEdge MedMD Vita

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