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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYDedicated and experienced professional with a proven track record of success in managing operations, providing exceptional customer service, and delivering high-quality education and counseling services. Possessing strong background in business, consulting, admissions counseling, and education, I have honed my skills in leadership, problem- solving, communication, and interpersonal relationships. With expertise in curriculum design, program coordination, and instructional techniques, I have demonstrated my ability to work effectively with diverse populations, foster positive relationships, and achieve measurable results. Additionally, my proficiency in budgeting, inventory management, and cost control measures has enabled me to maximize profitability and drive growth. I am committed to providing quality service and support to individuals and communities, and I am eager to leverage my skills and experience to contribute to the success of any organization.HARD SKILLSViolence prevention program coordination Resource identification and referral Crisis intervention and assistance Community resource management Teaching and research methodologies Data analysis and record-keeping Curriculum development and planning Staff development and management Time management and prioritization Operations management and optimization Classroom Management Curriculum Design Instructional Techniques Program Coordination Customer Service Budgeting Inventory Management Menu Planning Cost Control Project Management Fundraising Data Analysis Record Keeping Safety Protocols Microsoft Office WORK HISTORYInstructional Aide/Middle School Substitute Teacher, 01/2023 Current, Charter School USA Duval Charter a Flagler Collaborated with certified staff to design and implement tailored learning plans for individual students and small groups, based on their unique needs and abilities. Assisted in the development and execution of specialized strategies and activities to reinforce learning materials and skills, while maintaining a positive and inclusive learning environment. Effectively monitored and evaluated students' progress and performance, providing regular feedback to certified staff and adjusting instruction as needed. Played a vital role in maintaining classroom order and discipline, while providing support and guidance to substitute teachers during absences. Successfully executed clerical and classroom maintenance duties as assigned by certified staff, ensuring smooth daily operations. Demonstrated excellent communication and teamwork skills, collaborating with certified staff and other aides to achieve educational objectives.Caregiver for Seniors, 03/2020 Current, Care.com Provided compassionate and person-centered care to seniors with diverse care needs, including assistance with daily living activities, medication management, and transportation. Actively engaged and encouraged seniors to participate in various activities and socialization opportunities, while promoting their independence and dignity. Maintained detailed records of seniors' progress and reported any concerns or changes to the appropriate healthcare professionals, ensuring quality care and timely interventions. Communicated effectively with seniors and their families to address any concerns or requests related to their care, while respecting their privacy and preferences Demonstrated strong organizational and time-management skills, juggling multiple tasks and responsibilities while providing quality care and support. Utilized excellent interpersonal skills to build positive relationships with seniors and their families, contributing to their overall wellbeing and happiness.Owner/Operating Manager, 03/2018 03/2020, Dirty Red's Kitchen Utilized effective leadership and motivational skills to manage all aspects of F&B operations, logistics, and service delivery, ensuring top-quality service standards were consistently met. Actively built staff/team capacity by acting as a role model, providing guidance and training to subordinates on operational and service procedures and best practices. Effectively resolved customer service issues, requests, and concerns, maintaining high customer satisfaction levels Successfully implemented performance evaluations and improvement plans to enhance employee productivity and retention. Demonstrated strong financial acumen, controlling operational costs in adherence to budget guidelines and expectations, through proper negotiation of services and tighter spending control. Utilized marketing, inventory management, and ordering skills to maximize profits and promote growth, while strictly observing health and safety regulations.Youth Mentor, 03/2017 Current, Fortitude Leadership Academy Mentored and coached youth to establish personal goals and develop job skills, facilitating career readiness training and serving as a liaison between youth, youth's family, employers, and community agencies. Effectively motivated and inspired children, guiding them to make action plans and achieve lifelong goals and aspirations. Conducted street community outreach to identify and engage children at high risk of violence and delinquency, offering them resources, referrals, and follow-up support. Successfully ensured children's attendance to programmed violence lessening programs, providing crisis intervention, and assistance in various areas such as education, therapy, employment, and leisure. Maintained strong communication and collaboration with the youth's loyal police, probation officers, and other related community resources in the neighborhood. Utilized excellent cultural awareness and empathy skills to foster positive relationships with children and their families, promoting their resilience, self-esteem, and sense of belonging in the community. Owner/Operator Manager, 02/2011 - 11/2014, Dirty Red's Restaurant Per Diem, Education Consultant, 11/2003 - 08/2005, MacMillan McGraw Hill Independent Education Consultant, 08/2003 - 08/2005, Innovative Educational Resources Business Education Teacher, 08/1998 - 12/2001, Chartered School Administration Services, Cherry Hill School of Performing ArtsAccount Executive, 01/1997 - 03/1998, Impact, IncReceptionist, 11/1995 - 12/1996, Waka, Capital Communications Office Administrator, 09/1991 - 08/1995, Troy State University Tv Station SOFT SKILLSLeadership Communication Adaptability Problem-Solving Attention to Detail Creativity Interpersonal Skills Time Management Empathy Organization Teamwork Conflict Resolution Motivation Active Listening Cultural AwarenessEDUCATIONBachelor of Science; Business/Marketing, TROY UNIVERSITY Troy, AL, 1995 PROFESSIONAL ORGANIZATIONAL Delta Sigma Theta Sorority, Inc Youth Leader, Relentless Teen Ministry for Impact Church |
