| Candidate Information | | Title | Project Manager Scrum Master/Agile Coach | | Target Location | US-CT-New Britain |
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Click here or scroll down to respond to this candidateExecutive SummaryI bring an overall 30+ years of experience in IT, 23 as project manager and 10 years as Agile Scrum master/Coach/Trainer.SAFe/Agile Coach Project Management Certified Agile Scrum Master / Project Manager SQL, MySQL, Oracle, SAP, VB.NET Team Leadership Lean Six Sigma Black Belt Policy Development / Service Gap Discovery CompTIA A+ / Network+ Continuous Process Improvement Certified Business Analyst Budgeting & Financials Total Quality Management (TQM) Certified Agile Staff Training & Development Kaizen/Kanban Certified Risk Management Waterfall / SAFe Agile Quality AssuranceEducationCollege/SchoolGraduationBACHELOR OF BUSINESS ADMINISTRATION, Ashford University / Forbes School of BusinessIn progressASSOCIATE OF SCIENCE, Charter Oak State College, New Britain, CT2014Work HistoryOrganizationTitleLocationFromToInsight Global / Munich REScrum Master / Agile Trainer & Coach / Project ManagerHartford CTFeb. 2024May 2024Aetna/CVSHealthScrum Master / Agile Trainer & Coach / Project ManagerHartford CTJuly 2021Jan 2024Infosys Limited / AetnaScrum Master / Agile Trainer & Coach / Project ManagerHartford CTJuly 2020July 2021Infosys Limited / TravelersScrum Master / Agile Trainer & Coach / Project ManagerHartford CTDec. 2019July 2020Optum / UnitedHealthScrum Master / Agile Trainer & Coach / Project ManagerHartford CTJuly 2015Dec. 2019Computer Science Corp / United TechnologiesProject ManagerNewington CTDec. 2014July 2015CignaProject ManagerBloomfield CTApril 2014Dec. 2014Beazley GroupProject ManagerFarmington CTJan 2013Feb. 2014Technical SkillsProject ManagementWaterfall (23 yrs)Scrum MasterSAFe Agile (10 yrs)Process improvementLEAN Six Sigma Black Belt (8 yrs)Work ExperienceScrum Master / Agile Trainer & Coach / Project ManagerInsight Global/Munich REFebruary 2024 to May 2024Responsibilities:As part of the team Lotus Notes Transformation Team (LNT)Coached and mentored all Release Train personnel on the Scaled Agile Framework (SAFe) and Kanban, Azure DevOps.Conducted Lunch and Learns 3 times a week, held coaching sessions every Friday and held larger class mid-month for all newly on-boarded consultants and employees on the use of SAFe, backlog Management, and Release Planning.Lead cloud computing teams using Dynamics 365.Facilitate all Agile ceremonies to include Daily Stand Up, Sprint and PI planning, Sprint Demo, Retrospectives.Executed DMAIC process to assist in project onboarding.Scrum Master / Agile Trainer & Coach / Project ManagerCVSHealthJuly 2021 to January 2024Responsibilities:As part of the Enterprise Transformation Management team (EPTM)Coached and mentored all Release Train personnel (approx. 350) on the Scaled Agile Framework (SAFe) and Kanban.Conducted Lunch and Learns 3 times a week, held coaching sessions every Friday and held larger class mid-month for all newly on-boarded consultants and employees on the use of SAFe, Rally, backlog Management, and Release Planning.Im Passionate about my work as an Agile Coach as it allows the team to see how to use the methodology and related tools, Service Now, Clarity, to deliver workable solutions.Lead cloud computing teams using Google Cloud platform(GCP), Amazon web services (AWS) and MS Azure. DB2, Teradata, Hadoop, Terraform, Kubernetes to deliver real time reporting to internal Directors in Oncology line of business and to Cancer research hospitals.Setup a Community of Practice (CoP) for EPTM where we developed best practices for our EPTM teams.Streamlined process for to achieve 10% quicker time to market by using ITSM/6Sigma methodology.Facilitate all Agile ceremonies to include Daily Stand Up, Sprint and PI planning, Sprint Demo, Retrospectives.Scrum Master / Agile Trainer & Coach / Project ManagerAetna / InfoSysJuly 2020 to July 2021Responsibilities:Led multiple discovery projects to garner estimates within the Digital First Program for print suppression, end goal was to save $100mil in printing annually.Met with Architectural teams and application owners to acquire requirements, communicate the info to individual project teams to construct Best Un-Educated Guess (BUG) estimates, then once approved by business, dig deeper to obtain Best Educated Guess (BEG) estimates.Communicate findings to the PMO and assist Business owners summit for funding.Coach 2 Infosys teams on Agile/SAFe and the use of SAFe, Rally, backlog Management, Clarity, Service Management and Release Planning.Scrum Master / Agile Trainer & Coach / Project ManagerTravelers / InfoSysDecember 2019 to July 2020Responsibilities:Coached and mentored 4 Scrum Teams on SAFE Agile methodology.Coaching included backlog management, release planning, user story creation and estimating.Led teams to create workable solutions like NEW APIs (Seamless registration) to access client information and to increase customer loyalty and satisfaction.Coordinated delivery with teams using tools like Spring Boot, Spring Integration, Rabbit MQ and MongoDB.Pipelines were enhanced to gather from multiple sources to refine and produce payload to be sent to Sales Force Marketing Cloud.Facilitate all Agile ceremonies to include Daily Stand Up, Sprint and PI planning, Sprint Demo, Retrospectives.Scrum Master / Agile Trainer & Coach / Project ManagerUnited HealthCare / OptumJuly 2015 to December 2019Responsibilities:Led multiple Scrum Teams and train Scrum Masters on Agile methodology.Recognized by the Agile coaches was asked to work on the coaching/training staff.Trained Program team members by Conducting Agile Boot Camp based on SAFe.Developed/Hosted Technology Delivery Framework (TDF) refresher sessions every week to reinforce training.Assisted in development of the Agile Best Practices for Software Engineering and Development (SE&D) group within Optum.Managed professional services projects related to VM servers, Enterprise Disaster Recovery, Cisco Unified Computing Systems, network and IPT and other technologies.Applied Agile project SDLCs. Tracked resource plans and deliverables.Led planning and execution; managed team development and stakeholders; coordinated all reporting for Leadership; and performed risk analyses.Masterminded budgets and resources, marshaled resources, and ensured projects completed on-time and within budget.Refined and tested training processes using 6Sigma DMAICFacilitate all Agile ceremonies to include Daily Stand Up, Sprint and PI planning, Sprint Demo, Retrospectives.Project ManagerComputer Science Corporation (CSC) United Technologies CorporationDecember 2014 to July 2015Responsibilities:Pro-actively lead efforts in IT infrastructure processes for this global network of 150K laptops and desktop systems and 100K servers located worldwide.Managed professional services projects related to EMC, Cisco Unified Computing Systems, network and IPT, VMware, Symantec and other technologies.Applied Agile (SAFe) and Waterfall project SDLCs.Tracked resource plans and deliverables; led planning and execution; managed team development and stakeholders; coordinated all internal and external resources; and performed risk analyses.Formulated strategies and approaches that consistently deliver superior results for projects ranging in size from $5K to $5M+.Masterminded budgets and resources, determined appropriate PM methodologies, marshaled resources, and ensured projects completed on-time and within budget.Project ManagerCIGNAApril 2014 to December 2014Responsibilities:Catapulted all facets of a major project streamlining this insurance giants quote process to boost new business significantly.Directed development team through hands-on leadership that motivated personnel to excel in an exacting, fast-paced environment.Championed software development processes and procedures using 6Sigma and LEAN.Utilized Agile and Waterfall methodologies for managing project estimates, and regression testing to ensure initiative goals were fully realized, reduce time market.Product Management - Sprint Planning - Project Plans - Process DevelopmentSERVICE DELIVERY MANAGER / PROJECT MANAGERBEAZLEY GROUPJan. 2013 to Feb. 2014Responsibilities:Directed key IT development functions, with strong focus on assisting this international company that had recently established a presence in North America in the development of a problem management board.Evangelized and motivated teams in process improvement (LEAN), goal setting, quality, and reporting functions.Utilized Waterfall, Agile, ITIL, SAFe and LEAN Six Sigma methodologies to deliver strong outcomes. Reviewed and approved or denied Change Management requests in alignment with corporate and technological requirements.Risk Management - Process DevelopmentAdditional info:Aetna/CVSHealth - Transformed Aetnas waterfall project management teams into an Agile (SAFe) environment so projects could be on time and on budget. Moving reports to the multi-cloud solution. Using Amazon web services (AWS) for document storage, Google Cloud platform (GCP) for container, Microsoft Azure for database, Teraform to deploy, Docker engine as the container solution, Kubernetes clustering to automate and deploy the application.Infosys Limited / Aetna - Gathered information from dozens of groups within insurance giant so they could convert from paper notices to downloadable PDFs. I.e. Explanation of benefits, Claims notices, customer advertising. This transformation alone could save $250 million a year.Infosys Limited / Travelers - Coached Agile teams while transforming the Customer Journey. The goal was to make the development teams see the insurance experience through the customers eyes to make better IT programming decisions, we used Customer Journey Maps as it allowed us to see how difficult it was for the customer to navigate through the web based systems to check on claims, explanations of benefits or to make payments.Optum / UnitedHealth Coached and trained 30 teams and all new on-boards how to use the Agile methodology and Rally (CA Central). As Scrum master lead teams to migrate from physical servers to Virtual servers on EMC. Also lead the teams to use Terraform to create code to spin up virtual servers as part of the actual code. This cut back on the amount of personnel by 80%. Group went from 320 when I started and by the time we finished only 40 were needed saving millions per year.Computer Science Corp / United Technologies At UTC managed 3 dozen small projects to consolidate servers and server farms to new locations or to virtual environments, mainly Informatica servers, this saved UTC approximately $1 mil per year. Also help develop methods for shrink wrapped packages to be stored and deployed after approval using Arriba. Desktop support to install new software was no longer needed as it was deployed through Remedy.Cigna Streamlined the testing processes to speed time to market on new customer portal deployments. If large customer comes on board and wishes insurance for its employees, the portal created for them was not cookie cutter and needed performance tested on all of the customizations. |
