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| | Click here or scroll down to respond to this candidateCandidate's Name
Washington, District of ColumbiaCell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE.CORE QUALIFICATIONS & SKILLSProficientwithPC&MACMicrosoftApplications;Word,Excel, Powerpoint, IBM SPSSCustomerServiceFinancialBudgetingAdministrativeSupportProfessionalStaffTrainingFirstAIDTrainingCPRcertifiedVirtualCombatTrained Critical-Thinking & DecisionMaking Teambuilding HR Policy ProgramDevelopment Staffing EmployeeRelations Child Development Staff TrainerEDUCATION & PROFESSIONAL TRAININGLincoln University, PA 1570 Baltimore Pike Lincoln University PA 19352 August 2011- May 2016B.S. in Clinical Counseling Psychology at Lincoln University, PAB.A. in French Lincoln University, PA 2016Payroll Quickbooks Certification 2020Human Resources Law Certificate 2020April 2024 - July 2024Manager, Human Resources IAM National Pension Fund Strategically develop and implement HR programs and campaigns with the HR Director to propel the organization's upward mobility model that aligns with the organization's strategic plan. Oversee the full life cycle recruitment process by developing job descriptions, posting on indeed, viewing candidates/resumes & sourcing for qualified candidates, conducting preliminary interviews. Overseeing the onboarding process by developing an onboarding tracker & onboarding checklist, Overseeing the off boarding process by developing an tracker & offboarding checklist Oversees the documentation & processes FMLA, ADA, STD & LTD claims to ensure compliance with state & federal legislation . Maintain personnel files to ensure compliance with state & federal legislation. Manage the labor issues like code of conduct, ethics, employee retention, and policy adherence Update the database to strengthen the organizations base through authentic records Develops initiatives like culture familiarity, succession planning, diversity, and inclusion Research and develop strategies that work best to attract and retain knowledgeable and skillful candidates Monitor the HR department and ongoing HR processes Collaborate effectively with other HR team members and human resources to target organizational goals Process payroll & 401k remittance using Paycom Oversee employee relations documentation and filing Developed SOPs for FMLA, Onboarding and Offboarding. Assist with updating the CBA & Employee Policy Manual October 2023 - March 2024Population Action International Sr. Human Resources Operations Manager Develops organization strategies by identifying and researching human resources issues. Successfully led transition & implementation to a new HRIS, Payroll, & Performance Management tool BambooHR. Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, and compensation. Manages human resources operations by recruiting, selecting, orienting, training, coaching, and counseling staff. Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements. Accomplishes special project results by identifying and clarifying issues and priorities. Supports management by providing human resources advice, counsel, and decisions. Guides management and employee actions by researching, developing, writing, and updating policies. Complies with federal, state, and local legal requirements by studying existing and new legislation. Updates job knowledge by participating in conferences and educational opportunities. August 2022 October 2023Professional Management Consulting Services HR/Operations Specialist Created Standard Operating Procedures(SOPs) relating to recruiting, onboarding, offboarding, and time management/timekeeping. Updated employee handbook to ensure 100% percent accuracy and is in compliance and regulation with DC laws. Redesigned the recruitment process, and developed job posts/job descriptions for each position needed. Create Job posts on indeed, glassdoor, and LinkedIn Source resumes for recruitment purposes. Conducted all initial phone screening interviews. Make the selection for best-fit candidates. Conduct the in-person/virtual interview and develop offer letters as needed. Developed a process to centralize all company data by integrating a new HRIS system. Process payroll using the systems Quickbook times and Paychecks. Manage employee records including processing new employees, maintaining sick and vacation accruals, ensuring benefits deductions, entering garnishments, and performing employment verifications. Enter data necessary to process and generate payroll checks, subcontractor payments, and issuing various payments. Record and maintain files for all federal and state tax withholdings, insurance, retirement accounts, credit union payments, and bond purchases. Process spreadsheets for general ledger from labor distribution and 401K report. Created and maintained healthy relationships with recruiting firms, vendors, Federal, State and local government agencies to ensure all contracts are being executed. Utilize computer software programs, such as Microsoft Word, PowerPoint, Excel, and Access in the execution of administrative tasks. Expert in performing all tasks without supervision, an expert in using Microsoft Excel, Word, Outlook, and Powerpoint. Utilized google sheets, and google drive in the execution of developing and storing company documents. Used Smart Sheets to house all company personnel data. Developed an asset tracking sheet to ensure all assists provided by the organization are on file and have been returned or are in active use by staff. Redesigned performance evaluation process to ensure maximum efficiency. Created a process to increase corporate morale by creating virtual events, planning in-person events, and implementing monthly staff meetings, and incorporating company newsletters. Conducting background checks using Hireright.March 2019- July 2022American Retirement Association Arlington, VA Operations Management Specialist Conducted employee reviews and performance management administration, exit interviews, and review processes. Maintain and suggest improvements in the management of HR data to the HRIS system (BambooHR). Development and management of document library. Execute management projects and cross-functional People and Culture initiatives. Assist in building and operationalizing an Employee Relations center of excellence, and manage and coordinate employee relations cases. Manage employee records including processing new employees, maintaining sick and vacation accruals, ensuring benefits deductions, entering garnishments, and performing employment verifications. Enter data necessary to process and generate payroll checks, subcontractor payments, and issuing various payments. Record and maintain files for all federal and state tax withholdings, insurance, retirement accounts, credit union payments, and bond purchases. Process spreadsheets for general ledger from labor distribution and 401K report. Utilize computer software programs, such as Microsoft Word, PowerPoint, and Excel. and Access to the execution of administrative tasks. Expert in performing all tasks without supervision, an expert in using Microsoft Excel, Word, Outlook, and Powerpoint. Successfully managed and reviewed incoming mail, two email mailboxes, and phone correspondence to determine proper action and appropriate written or telephone responses for all clients and staff. Quickly and efficiently responding to questions, comments, or concerns from credential members/customers via telephone and email to ensure excellent customer service. Successfully maintaining relationships with stakeholders and firm partners. Developing web pages, and troubleshooting web page malfunctions for internal systems and customers. Updating information on all 5 sister organization websites to ensure the information is accurate and up to date. Successfully develop education material for the financial industry to obtain specific credentials to propel their knowledge. Building products within the AMS personify, Building educational materials in the LMS, troubleshooting LMS issues, and providing LMS support. Develop, distribute and monitor sales records for market/discounts in AMS personify. Hosting/Moderating virtual events (Webcast). Assisting with any troubleshooting Speakers or attendees may need to ensure a highly successful process. July 2017Aug 2020Department Of Defense Springfield, VA Program Assistant. Strategic scheduler coordinating calendars and using sound judgment. Direct administrative support to senior officials. Plan and direct comprehensive studies and analyses of the missions, plans, and operations. Provide Office Automation expertise to modernize, automate, and consolidate office organization. Initiate adjustments in the scope of the administrative services provided in response to new/changing program requirements and other developments. Liaison with security for routine matters, emergency drills and other building issues. Prepare invoices and receipts for payment and procurement of services or goods. Maintain organized files and records for easy retrieval. Provide exemplary customer service to callers and visitors. Greet visitors and handle needs or refer to proper personnel. Initiate a filing system with Personal Identifiable Information (PII) Liaison with vendors for maintenance and service of office equipment. Maintain accurate time and attendance records ensuring leave records are properly prepared. Organize and lead activities designed to promote physical, mental, and social development, such as games, arts and crafts, music, storytelling, and field trips. Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills. Observe and evaluate children's developmental level and provide input to supervisor as needed Designed, developed, and implemented a variety of age-appropriate activities that stimulated and sustained the interest of the children, contributing to their social, emotional, and intellectual needs. Assist with clerical work where needed Ensure the quality and consistency of developmental programming to include the environment, equipment, materials, program structure, curriculum, risk management practices, and oversight and coordination of activity schedules and lesson plans. Assist in and supports the development and implementation of parent education and parent participation programs. Knowledge of the NAEYC, COA, and NAFCC accreditation criteria and process, the required programs of the BGCA, 4-H, and the skills and knowledge to implement the Department of Defense (DoD) certification standards. Knowledge maintaining DoD certification, and assists in achieving and retaining national accreditation or Army equivalent and maintaining accreditation/Army equivalent standards. Knowledge of staff portfolios including annual training, quarterly training, KIT, IMCOM, VLS, and personal IDPs. Manage, organize, and file all paperwork of each child. Manage 27 different portfolios Answering phone calls and directing them to the proper phone line. May 2014Oct 2017Six Flags America Bowie, MD Supervisor Coordinator & HR Assistant Provided efficient and professional administrative and clerical service to colleagues and supervisors such as answering phone calls, filing, managing and organizing all documents, composing emails, faxing, and printing documents; providing excellent customer service to external and internal customers. Maintained equipment inventory, scheduled maintenance, and handled customer correspondence Coordinated meetings with all park managers and VPS. Presented quantitative and qualitative data in regard to park budgeting and Guest scores. Scheduled meetings and conferences upon request, ensuring necessary arrangements are coordinated, background information is provided and participants are notified promptly. Responsible for recruitment and placement, screening and rating applications, determining preference categories, creating and issuing referral lists, extending job offers, and ensuring selectees meet requirements for entrance on duty. Developed and conducted new hire training for over 70 employees. Direct new hires and lower staff on their daily assignments. Coordinated and organized special events including team-building exercises. Utilizing computer software programs, such as Microsoft Word, PowerPoint, Excel, and Access in the execution of administrative tasks. Expert in performing all tasks without supervision, an expert in using Microsoft Excel, Word, and Powerpoint. Supervised over 50 employees per day Employee relations analyst utilizing employee satisfaction index resulting in meaningful action plans; strategic planning and implementation to increase employee engagement Provides direction and assistance to local management teams and employees on company policies and programs and regulatory compliance Compensation and benefits administration including the development of rewards program Manages the investigation of employee complaints and disputes; recommends and implements disciplinary action Prepared the "University Training" and Trained all new staff members, and provided ongoing support in the development of my team. Assisted in conducting interviews and selecting new administrative staff. Processed all new hire paperwork and maintained personnel files. Computed hours worked weekly. Data entry and payroll in the HRIS system(ADP, Peoplesoft) Tracked Park Services Daily budget of 3,515. Making sure the department stayed under the spending budget 85% of the time ensured we saved money. Created work schedules Managed inventory and fulfill orders promptly Responsible for upholding health and safety standards. Preparing or updating employment records related to hiring, transferring, promoting, and terminating. Candidate's Name |