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Click here or scroll down to respond to this candidateCandidate's Name
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Email: EMAIL AVAILABLE Mobile: PHONE NUMBER AVAILABLE CAREER PROFILECustomer service oriented and highly organized with experience in the retail, office administration, and warehouse industries. Possess excellent oral and written communication skills, detail oriented, a multitasking, problem solver and team player with excellent work ethic. Highly flexible with willingness to go above and beyond to get the job done.WORK EXPERIENCEGunsmith Administrative AssistantThe Range at Austin - Austin, TXJune 2022 to April 2024I was responsible for opening the office and register daily and receiving all firearms in for repair, cleaning, inspection, etc. This included all required paperwork to be filled out by myself and entered into three tracking systems including one for the ATF. Responsible for tagging all firearms, keeping records of all of them i.e.: the parts and/or ammo that was given or purchased by one of our smiths. Invoicing as needed for parts and labor, all rental and customer RMA processes/ communications, all inbound/ outbound calls, and vault audits. Email communications with both companies and customers, filing, copying, other administrative duties needed, plus cleaning and trash removal for the office. Warehouse AssociateAerotek- Worldpac auto parts - Austin, TXJanuary 2022 to June 2022My duties included pulling part orders, packing, and labelling them. I am responsible for parts inventory for the entire warehouse, as well as putting away all inbound parts freight correctly and promptly using a handheld scanner for all tasks. I also assist in releasing parts delivery drivers, assist customers at the will call desk, and all other duties as assigned.Assembly AssociateKeystaff- Erin Condren Design - Austin, TXAugust 2021 to October 2021My duties here included picking items in a warehouse according to customer orders, pushing them to the correct department, and assisting with the consolidation department. Consolidation department holds and continues to build orders awaiting custom items for the customers orders. All require me to stand and walk for 10-12 hours a day. This was a temp to hire position in which I was picked to become permanent, however, there were issues with management's dishonesty that lead me to end my own contract. Warehouse AssociateSauceda Industries - Austin, TXFebruary 2020 to March 2020Responsible for working independently on a line picking and packing online shipment orders for several different vendors. Making sure my work area was clean, and fully stocked with packing materials at all times. High attention to detail was required as each vendor had specific packaging instructions, and requirements for each item packaged.Responsible for helping with online returns as well per needs of the company using Ship hero. All duties were performed in a non-climate-controlled warehouse. Was forced to resign due to the pandemic. Schools closed and I had to stay home with my kids for virtual learning. They saved my job as neither of us wanted me to go.Operations/SchedulerDouble D Electrical - Port Hadlock, WAApril 2018 to May 2019My duties here included answering all inbound calls for the company on a multi-line system, making all work orders for all departments, maintain daily work activities and schedule for all field personnel, enter all daily report notes from completed work orders, acquire all L&I permits and maintain them from start to finish, schedule all utility locates, disconnects, and reconnects, process customer payments, filing of all company work orders, invoicing, payroll, and order office supplies. ConciergeFerguson Enterprises, Inc - Lenexa, KSNovember 2016 to March 2018My duties here consisted of answering inbound calls for a four-state region. Qualifying calls and transferring to correct associate or sales group for assistance. Responsible for counting the cash drawer each morning, preparing bank deposits and or cash requests. Managed all invoices, filing, and mail distribution for the branch as well as any special projects requested by the branch manager. i.e.: faxing, party planning, IT issues, printer service, warehouse tickets and labels on an as needed basis. Cashier/Sales AssociateMy Goods Market - Superior, COJune 2015 to October 2016My duties here included cleaning and maintaining the store, stocking food, beverages, and tobacco products. I was responsible for all transactions related to inside sales, gas pumps, and car wash. I mostly carried out these duties alone, as there was rarely more than one associate on duty at a time. Cashier ManagerHome Depot - Gladstone, MOJanuary 2012 to December 2014As Head Cashier at The Home Depot, I was responsible for opening and closing all the registers in the store, carrying a manager phone in which I answer calls inbound from customers and from within the store from other employees. I was in charge of handling customer complaints, keeping track of the change drawer which contained $1500.00 and required me to be a key carrier. I was responsible for doing manager overrides as well as handle all morning paperwork and reports, scheduling breaks and lunches for all cashiers.Sales & Customer ServiceCiti Bank - Kansas City, MOOctober 2007 to December 2011I worked in Citi cards inbound call center, provided customer service and sales, and did a variety of necessary services for the card holders which included answering general questions about the card holder's account, performing balance transfers, processing applications for new cards, and selling new card plans to benefit the customer.Assistant Store ManagerPayless Shoe Source - Independence, MOFebruary 2004 to September 2007Performed managerial duties which included opening and closing of the store, supervision of 3-6 employees, making bank deposits, handling customer complaints, recording merchandise loss and store preparation for sales events.Department Sales AssociateThe Jones Store Co - Independence, MOFebruary 2001 to January 2004Worked in the housewares department as a sales associate. I was responsible for stocking all merchandise, POS transactions, customer service, tagging and signage. I oversaw a service terminal which contained $1500 and provided change for the other cash registers on my floor. I was responsible for making sure the change was correct and the terminal was full of the adequate amount of cash. Other duties as assigned.EducationAssociate applied science in Medical AssistantNational American University- Independence, MO2010 to 2012High school EquivalentWilliam Chrisman High School - Independence, MO2001 to 2002SkillsKeyboard 40-45 words per minute. Experience with Microsoft Office, Outlook, Excel, multi-line phone systems, QuickBooks, Accounting software, POS transactions, and handheld scanners. |
