| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate Candidate's Name
EMAIL AVAILABLE
Street Address * PHONE NUMBER AVAILABLE
SUMMARY
o Excellent Administration Skills o Effective Leadership Skills
o Excellent Organizational Skills o Excellent Oral and Written Communication Skills
o Excellent Business Operations o Experienced Human Resources Administrator
o Employee Relations Specialist o Experienced Managing Training / Development
HIGHLIGHTS
Established clear goals and KPI s which resulted in a 1.84% average reduction in base food cost and reduced
Labor Expenses of 1.5%
Achieved double digit sales increases - 3 consecutive years
Consistently increased monthly guest visits and sales transaction (avg. +2.7% / +3.4%)
Decreased employee attrition while fostering a culture of continuous improvement and promoting cross
functional collaborations
10 Plus years as Human Resources Manager in both the private and public sectors
Elite News Business Person of The Year - 2013
CMBC LC (Past Board Member
Oak Cliff YMCA (Past Board Member)
Zeno & Associates, Inc. (Past Board Member)
PROFESSIONAL EXPERIENCE
JMPR Enterprise dba Which Wich Superior Sandwiches 2020 2024
Owner/Operator Two Locations
Manage a $450,000 annual operating budget while providing daily leadership to the restaurant team members.
Manage business finances, including paying vendors, suppliers and employees for products and services
rendered.
Review sales activity reports to measure productivity and meet organization performance targets.
Quickly identify problem situations and skillfully resolve incidents to the satisfaction of involved parties.
Delivered in-depth training to team members in food preparation and customer facing roles to promote strong
team performance.
Accountable for protecting the Which Wich brand by meeting operational standards, food safety standards, and
labor laws.
TharHe Corporation dba McDonalds 1998 to 2020
Director of Operations
Accountable for protecting the McDonald s brand by meeting operational standards, food safety standards, and
labor laws.
Manage multi-unit McDonald s restaurants with responsibility for profit and loss.
Establish individual performance targets for Operations Supervisors, Managers and other direct reports.
Ensure that the performance planning and assessment process is followed for all employees within the
company.
As sales leader, responsible for achieving all established business plan targets (sales & transaction growth,
income growth.)
Responsible for hiring and developing all direct reports to ensure profitability and customer satisfaction with
every experience.
Ensure that people practices are followed within the company (e.g., quality hiring, management targeted
selection, commitment surveys, shift certifications, HR policies, labor laws, security and safety procedures).
Conduct Restaurant Operations Improvement Process assessments with each restaurant General Manager and
develop agreed upon action plans to address priority system opportunities.
Demonstrates Customer-First Service by consistently observing restaurant operations, troubleshooting shift
management, taking on the spot corrective actions, and recognizing successes.
Ensures that restaurants properly execute Local Store marketing (LSM), national and co-op promotions, and the
execution of new products and processes, including new product training and implementation.
Proactively assesses risk to brand (e.g., low performing restaurants, labor issues, media) and develop a plan to
mitigate the risk.
Coordinate and attend all corporate visits/inspections to ensure compliance with McDonald s Corporation.
Collaborate with Owner/Operator to build sales, market share and profitability.
Manage the overall accounting and budget functions of TharHe Corporation.
EDUCATION
Bachelors of Arts Degree - Business/Marketing Bishop College, Dallas, Texas
Candidate's Name
EMAIL AVAILABLE
5787 S. Hampton Rd. Suite 402 * Dallas, Texas 75232 * PHONE NUMBER AVAILABLE
REFERENCES
Daron Pace Former Owner/Operator, TharHe Corporation DBA McDonald s: PHONE NUMBER AVAILABLE
Randy Richard Owner /Operator, McDonald s: PHONE NUMBER AVAILABLE
Cecelia Ward Former Business Consultant, McDonald s Corporation: PHONE NUMBER AVAILABLE
Tonya Turner-Cole Regional Sales Manager, Tidel Engineering: (972) 754-7328
Patrick Rucker Chief Operating Officer, Redmond and Eiland, PLLC: PHONE NUMBER AVAILABLE
|
