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AmandaCoxEMAIL AVAILABLE Experienced customer service representative with a77 Meadow Branch Rdpassion for helping customers and a commitment toproviding exceptional service.PHONE NUMBER AVAILABLEEXPERIENCESKILLSAS S I STA N T M A N AG E R Sep 2019 - Sep 2021Communication Arbys Pineville KYPatience Handled scheduling and payroll for a team of 15 employees.Supported the Store Manager in daily operations and decision-Conflict resolutionmaking.Active listeningCreated and maintained a positive work environment throughregular feedback and recognition.LANGUAGESAS S I STA N T M A N AG E R Sep 2021 - Jan 2022Burger King Barbourville KYFrench Advanced. Diploma inAdvanced French Maintained inventory control and optimized stock levels to meetsales goals.Managed a team of 10 sales associates in a retail setting.Resolved customer complaints and issues in a timely andprofessional manner.C U STO M E R S E RV I C E Jun 2007 - Jun 2007CSC Barbourville KYManaged incoming customer inquiries and resolved issues in atimely and efficient manner.Utilized strong communication skills to provide exceptional serviceand support to customers.Consistently met and exceeded performance metrics related tocustomer satisfaction and response times.EDUCATIOND I P LO M A May 2002 - May 2006Knox Central High School Barbourville KY