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Click here or scroll down to respond to this candidateCandidate's Name
PROFILEI am a hard working capable individual who is capable of learning different information at a quick pace.EXPERIENCEOUTSOURCE LOW VOLTAGE TECH TAMPA, FL MAY 2017 - PRESENT Install security systems, routers, measurement devices, and other low-voltage technology. Respond to repair calls and work with and repair electrical generators. Test systems and troubleshoot issues. Coordinate with clients to meet their expectations for on-site system installation and repair. Teach clients how to use the system. Supervise a team of field technicians and oversee apprenticeship programming. Perform database administration including monitoring and management. Managing jobs remotely via telecommunicationsLOW VOLTAGE TECHNICIAN WEST COAST COMM. SEPT 2016 - MAY 2017 Wiring commercial projects. Installing low voltage systems. Terminating Cat5/Cat6 and coax cables in various environments. Grounding wire, putting up sleeves, dressing cables, placing caps, fire stop as well as cutting and placing in LV1s T-MOBILE TEAM LEAD CUSTOMER SERVICE REP SEP 2014 - JUNE 2016 Manage a team of 15 representatives in a call center environment, resolving all customer service and billing issues. Issuing credits for billing errors, resolve escalated calls. Increased goal conversion by 20% by developing coaching sessions to help sales team meet their metrics. Created an environment in which customers enjoy high levels of service and employees are motivated to deliver top performance EDUCATION & CERTICATIONSHIGH SCHOOL 2012HILLSBOROUGH COUNTY PUBLIC SCHOOLS APPROVED CONTRACTOR LEVEL 2 SCREENINGSKILLS Call center environment/ work from home environment Sales, Commission, Attendance Award, Quality Technical operational skillsTAMPA, FL PHONE NUMBER AVAILABLE EMAIL AVAILABLE |
