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Click here or scroll down to respond to this candidatebtaylor17@massasoit.Beth edu Norwood, Taylor PHONE NUMBER AVAILABLEWORK HISTORYstore manager at Burlington StoresStreet Address /1970 - 01/1970 (0 months)Member at Massasoit Community CollegeStreet Address /2023 - 12/2024 (2 years)Member of Phi Theta Kappa Honor Society Completed full remodel of store. Store Manager at Burlington Stores07/2011 - 09/2022 (11 years)Burlington Stores - Worcester, MA Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.Managed inventory control, cash control, and store opening and closing procedures.Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele. Roll out new initiatives for company.Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.I ensured that all merchandising standards where in place by training and working with assistant mangers, Planned and executed seasonal sets as per company directive Executive bi yearly inventory process to ensure that company was profitable Trained staff on the importance of shortage control and implemented company shortage programs.for both back of house and front of houseStore Manager at Old Navy09/2003 - 04/2010 (7 years)Old Navy - Dedham, MA Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.Managed inventory control, cash control, and store opening and closing procedures.Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.HIred and on boarded new employees.Roll out new initiatives for company.Trained staff on the importance of shortage control and implemented company shortage programs.for both back of house and front of house.Planned and executed seasonal sets as per company directive Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.Completed routine store inventories.Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.Established and optimized schedules to keep coverage and service in line with forecasted demands.Mentored team members to enhance professional development and accountability in workplace.Maintained customer satisfaction with quick and professional handling of product returns.Collaborated with upper management to develop strategic plans for store growth and expansion.Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers. EDUCATIONGraduated 2026Associate of Business Administration Business AdmSKILLStelephone consultations, 7 yearsfield administration, 7 yearstime management, 7 yearsmanagement support services, 7 yearsorganize schedule, 7 yearsadministration, 7 yearsprioritization, 7 yearscommunications, 7 yearsscheduling meetings, 7 yearsappointment scheduling, 7 yearscollection skills, 7 yearsfront office equipment, 7 yearscustomer service manner, 7 yearsclerical works, 7 yearspreparing spreadsheets, 7 yearsLANGUAGESSpanish, FluentSOCIAL NETWORKSFacebook, https://Robin Beamer DaltonTwitter, https robinbdaltonLinkedin, https://Lindsay BruneyABOUT MEI served in the militaryI have a drivers licenseI have management experience : 7 yearsI have a security clearance |
