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Click here or scroll down to respond to this candidateRadhika Bhoj EMAIL AVAILABLE Portfolio LinkedinExperienceExperience DesignerToyota Mobility Foundation Apprenticeship July 2023-May2024 Mission: Solve mobility & supply chain operations through digital transformation. Led ethnographic field research to improve food pantry service experience. Developed service blueprints, value stream & experience map, visualizing distribution system & streamlining supply chain operations that increased customers by 30% i.e serving 120 more households per week. Orchestrated cross-functional collaboration in lean environment to establish SMART objectives and identify opportunity areas. Founding Product DesignerStealth Startup-Project 990 Volunteering January 2024-May2024 Mission: Using data for good-helping foundations, grantees create social impact. Formulating product roadmap, that optimizes connections between foundations-grantees in philanthropic systems by leveraging data and AI. Developing marketing website, wireframes, personas, journey maps, research report, and high-fidelity web application prototypes. User Experience Design InternAdagrad AI Internship May 2023-July 2023Mission: Computer vision with Scalable AI, unlocking real business potential. Revamped user flows for the Gate-Guard Mobile Application. Optimized interactions for seamless access control with AI-based ANPR technology, improving efficiency by 30% and reducing user errors by 20%. Conducted usability testing to identify pain points in user interactions. UX Design SpecialistSparklin Innovations Contract January 2022-June 2022 Mission: Applying human behavior science to impact billions worldwide positively Uncovered user interaction & behavior patterns for Openvy (a social media platform) via mixed-method research, driving a 10% market share capture. Incorporated feedback from various team members to iterate and refine design solutions.User Experience DesignerSpruceUp Industries Contract August 2021-December 2021 Mission: Contactless Litter Collection Technology helping build a cleaner world Led field research & contextual interviews to uncover pain points in after-sales customer service for litter-picking machines. Identified automation opportunities to design a custom after-sales mobile application that reduced human intervention and boosted customer satisfaction by 30%.AI Product ResearcherMakonis.ai Internship January 2021-July 2021Mission: Applying AI Research to solve enterprise business problems. Directed end-to-end design of enterprise campaign management system for SMEs with a data-driven approach that boosts efficiency by 45%. Evaluated data relevance (by understanding Kaggle datasets) to user needs, facilitating collaboration with data scientists & AI engineers for streamlined product development & uncovering technical feasibility. Championed design validation with rapid prototyping of hi-fi mockups while exploring cutting-edge AI functionalities like NLG (text generation). Front-End Development InternIdeate Systems Internship June 2020-December 2020 Mission: Designing software solutions for manufacturing and service industries Managed over 20 clients' web pages, integrating React components with React Router to enhance navigation UX, resulting in a 25% increase in user engagement and a 15% decrease in bounce rates while also considering WCAG guidelines.SummaryHuman-centered UX designer passionate about AI & social impact. Balanced user needs & business goals with user research in fast-paced startups, driving revenue. T-shaped designer, advocating user research, with sound technical skills, seeking to create impact & business growth in AI, automation, digital marketing, and emerging technology. EducationMasters Human-Computer Interaction Aug 2022- May 2024 Indiana University, Indianapolis, USA GPA: 3.39Bachelors Electronics & Telecommunication Engineering 2021 Pune University, India GPA: 8.32SkillsDesignUser Experience Interaction Design User Interface Physical and Digital Prototyping Visual Design Conversational Design SketchingWireframing Low-High Fidelity Mockups Design Systems Research and StrategyUser & Contextual Interviews User Testing Task flows Storyboard Information Architecture Ethnography Journey Mapping Experience Map Thematic Analysis Color Coding Usability Testing Design Strategy Business Model Canvas Service Blueprints ToolkitFigma Adobe XD Sketch Invision Keynote Illustrator Photoshop InDesign Arduino IDE, VSCode, (working knowledge) JIRA MidJourney Prompt Engineering Klaviyo
ProgrammingHTML CSS Javascript, JQuery, React MATLAB(working knowledge) Arduino IDEVSCode, (working knowledge) Front-End frameworks Other SkillsHuman-centered AI Cross-functional Collaboration Understanding of AI/ML model(Google People+AI Guidebook), NLP, LLM Web3 AchievementsSpeaker at ACM Richard Tapia ConferencePresented research project Protecting Vulnerable Populations: The Role of artificial intelligence and design in Scam Detection and Prevention Link Honorary Mention-HCII International Copenhagen, Denmark Presented the video clip of project SensiFi Link Author- IEEE Xplore: AI Campaign Management System Authored AI-powered automated marketing campaign system, optimizing user experience through data-driven insights & AI models Link Primary Author-UX for tangible and embodied systems Authored a paper on improving driver education using AI-driven VR simulations, integrating the findings into UX design for physical and immersive systems Link Featured on WRTV News IndianapolisRecognized for the social cause project on optimizing processes for food pantries in Indiana, a joint initiative with Toyota Mobility Foundation, Link |
