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Title Call Center Representative
Target Location US-NY-Rochester
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Rochester, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceTier 2 Call Center Representative/Customer Service Sutherland - Rochester, NYNovember 2019 to Present Call Center Agent for Disney +, Hulu & ESPN+ Answer phone calls. Use computers and many systems. Help customers with their Disney+, Hulu & ESPN+ accounts. Fill out interactions with customers. Team Support for other agents. Tier 2 Support/ManagerCall Center RepresentativeVelocitii, LLC - Rochester, NYOctober 2021 to December 2021 Call Center Agent for GEHA. Answered phones. Handled chats and emails for customers. Handled customer disputes. Sold insurance plans based on customers needs and budget. PackagingCOMPLEMAR PARTNERS, INC - Rochester, NYJuly 2019 to November 2019 Take wrong labels off glass bottles Package products such as coffee, tea and other beverages Shrink wrap baby registry cards and package them for shipping Shrink wrap, label and package SIM cards. Package sponges into display boxes. Package variety packs of White Claw.Operator/CatcherCooper Vision - Henrietta, NYFebruary 2019 to May 2019 Load blisters on a belt to get labeled and put into cartons Read CPO's Paperwork on CPO's and finished products Inspect cartons Pack inspected cartons into trays Label traysAdvanced Crew LeaderFlagger Force - Middletown, PAOctober 2013 to December 2018 Directed traffic Set up work zones Advance Crew Leader Paper work on job and job sites Had a company truck Certified to flag in all 50 states In charge of crew members and the work sitesHousekeepingHilton Garden Inn - State College, PAMarch 2011 to October 2013 Cleaned guests rooms Did laundry for guests roomsStocked cleaning cartsAssemblerTruck Lite - Wellsboro, PAFebruary 2011 to March 2011 Inspected parts Assembled light bulbs in casingsPackaged partsAssemblerTruck Lite - Westfield, PAAugust 2010 to November 2010 Worked on electrical cables Read blueprints Connected wires to housings Tested wires to ensure they worked Assembled wires with housingsAssemblerKelly Services - Westfield, PAJune 2010 to July 2010 Machine Operator (plastic injection molding) Quality Control Trimmed excess material off parts Assembled parts Packaged and boxed partsFarm HandDeere Creek Farm - Ulysses, PAAugust 2007 to July 2010 Fed animals Milked cows Drove tractor Baled hayEducationHigh school or equivalentNorthern Potter High School2010Skills Packaging General Labor Packing Computer literacy Farming Blueprint Reading Plastics Injection Molding Customer service Manufacturing AssemblyCertifications and LicensesDriver's License

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