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Candidate's Name
CUSTOMER SERVICE, TECHNICAL SUPPORT, SALES AND SERVICECONTACT PROFILEPHONE NUMBER AVAILABLEEMAIL AVAILABLEExperienced in the management of: Information Technology(Mobile Applications; User Interface; Help Desk); and Sales. 23 years of work experience, with 10 years of management experience, including a mid-level position.SKILLS EXPERIENCEProficient with office softwareExcellent People SkillsAnalyticsCommunicationCreativityStrategic thinkingAdvanced Technical Support, Mobile Sales and Service 2014-2024 AT&T* Resolved customer issues with service and devices (IOS and Android)* Added customer value by backing-up support with sales, when appropriate* Numerous specialized trainings, including leadership* Finished first in overall attainment numerous times Customer Service Rep2012-14 ATG Stores*Assisted customers with purchase of home improvement items such as lighting, furniture, etc.Owner Relations Rep2006-2010 WYNDHAM VACATION RESORTS*Supervisor Assist*Vacation Adviser*Assisted with new traineesElectronics Customer Service2005-2006 Target Corp*Assisted customers with purchasing electronics such as video game systems, televisions, etc*Back up Cashier*Stocker3rd Shift SupervisorEDUCATIONAlamance CommunityCollege1994-1996Western Alamance HighSchool1990-19942001-2005 Honda Power Equipment*Material Services Department*Logistics*Supervised 10 Employees*Maintained work reports*Fork Lift Operator