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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary of Experience: Over 25 Years of experience installing, repairing, and maintaining telecommunications equipment from 1A2 to electronic key systems and 15 years as a Northern Telecom Certified Switch Technician. Over 20 years of supervisory experience.Experience:Independent Contractor, Field Service Technician June 2022 Jan 2024. Handling service calls for multiple commercial businesses installing and/or repairing criticalsystems including camera and intrusion systems.Catholic Charities of the Archdiocese of Chicago, Telecom Specialist, April 2015 - August 2021. Installing and maintaining Mitel and Nortel telephone equipment at various locations throughout the Chicago area.. Documenting networks by labeling and routing equipment and cables and creating diagrams and cable records.. Verifying service by testing circuits, alarms, and equipment and identifying, correcting, or escalating serious issues and service outages.. Maintaining customer rapport by listening to and resolving concerns with telephone equipment needs.Aspen Group/Verizon Business, Switch Technician, Feb 2010 April 2014. Maintained Meridian Option 81C switch and Call Pilot voicemail system with over 2800 subscribers at Misawa Air Base, Japan.. Performed programming on all installation, relocation, cancellation, and trouble tickets.. Coordinated with customer service center to determine accurate timelines for delivery of services.. Completed status reports to headquarters daily to keep them up to date on day-to-day issues and long-term trends.. Maintained safe work environment by following codes, standards, and legal regulations.AT&T, Cable Splicing Technician, April 2007 Dec 2008. Reviewed, analyzed, and interpreted blueprints, diagrams, and schematics.. Performed repair and maintenance functions on outside plant facilities.. Regularly used hand tools and electrical and mechanical equipment.. Established voice and data networks by installing and terminating or slicing cables, installing telecommunications equipment, routers, switches, multiplexers, cable trays, and ladder racks.. Connected and/or repaired all types of cables in manholes, trenches, on poles, and ladders.Glotel Inc./SBC, Network Services Manager, Feb 2005 Feb 2007. Planned network installations by studying customer orders, plans, manuals, and technical specifications; Ordered and stored equipment, supplies, and tools, assessed, installation site; prepared installation diagrams.Splice-Co. Inc., Installation Team Leader, September 1997 Dec 2004. Responsible for installation of Nortel telephone switch equipment to include options 81C, 61C, 51C, 21C, 11C, and Norstar Modular ICS XC 4.0 systems.. Coordinated site preparatory work and consulted on telecommunications needs for U.S. Embassies and Consulates in over 175 countries.. Supervised the installation of auxiliary equipment, cabling, and telephone instruments.. Monitored daily work assignments for team members and Prepared weekly status reports.Education:A.A. Electronic Systems Technology,A.A. Communications Technology, Community College of the Air Force |
