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Title Project Management Performance Improvement
Target Location US-FL-Riverview
Phone Available with paid plan
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czien1986@hotmail.comArticulate and charismatic supervisor successful at exceeding organizational goals. Strives to streamline processes toStreet Address /2013Monitored team performance, including developing performance improvement plans and recommending achievementStreet Address /1993Investigated Street Address -60 violent crimes each year, including homicide, sexual assault, robbery, child abuse and domesticCollected, analyzed and interpreted information, documentation and physical evidence associated with investigations.CHRISTINE ZIEN-HALEY11237 Running Pine Drive, Riverview, FL 33569  H: PHONE NUMBER AVAILABLE  C: PHONE NUMBER AVAILABLE
PROFESSIONAL SUMMARYincrease departmental efficiency and improve services.SKILLSCharismatic supervisor Ethical and honestPromoting effective coordination among teams Money laundering investigationsIdentifying issues and taking corrective action Surveillance techniquesMaintaining high moral Crime scene photographyDeveloping relationships between agencies Evidence processingStaff development and training Calm in crisis situationsExceptional interpersonal communication Credit card fraudEmployee scheduling Detailed report writingConsistently meet goals Covert investigationsEfficient multi-tasker Forensic scienceProject management Vice crimes expertiseProduct development Background checksConflict resolutionCustomer service-orientedOrganizedDeadline-orientedWORK HISTORYAcademic Program DirectorEverest University Online - Tampa, FLSupervised 10 to 40 employees.Oversaw and evaluated the performance of 40 faculty and staff.Offered constructive feedback and contributed ideas at weekly staff meetings.Conducted competency-based, interactive interviews to identify potential candidates for hire.Cultivated relationships with potential employers and with referral agencies.awards.Created weekly strategies and goals to maintain 100% of forecasted numbers.Developed and rolled out new policies.Exceeded company objectives with monthly top team resultsTrained, coached and mentored staff to ensure retention of student population.Partnered successfully with admissions and career services to produce positive results for all students.Deputy Sheriff/Investigator/School Resource OfficerOkaloosa County Sheriffs Office - Fort Walton Beach, FlSupervised offenders to reduce risk to the community.Original executive board member in the development of the Emerald Coast Children's Advocacy Center.Collected and preserved physical evidence, photographs and laboratory submissions.violence.Carefully documented statements, observations and evidentiary materials.Conducted interviews with witnesses and clients.Organized and executed over 100 undercover surveillance operations using electronic recording equipment.Prepared case reports from allegations, interview transcripts of interviews and physical evidence.Conducted crime scene investigations and stored evidence properly to verify that it was safe and secure.- Current- 11/2013Developed presentation and training materials to educate colleagues and the community about sex crimes and internetInterviewed and interrogated suspects.Seized evidence for investigations, including interviews of any and all potentially involved parties.Kept current on all agency and state policies, rules, regulations and statutes.Presented information at professional forums, conferences and associations.Obtained admissions of crimes using forensic interviewing techniques.Conducted arrests and documented all relevant actions pursuant to the investigation.Pursued leads, complaints and referrals to determine occurrence of criminal activities.Collaborated with federal agencies, including the FBI, DEA, ATF and IRS.Presented evidence at criminal trials.crimes against children.?Analyzed criminal complaints and identified crime patterns.Interviewed officers eligible for promotions and trained new hires in the detective unit.Directed criminal investigations of crimes such as sexual assault, robbery, theft and homicide.Instructor for University of West Florida for Criminal Investigation courses with 100% positive feedback.EDUCATIONPh.D.: Public Safety Leadership/Criminal JusticeeCapella University - Minneapolis, MNMaster of Arts: Instructional Design/EducationAmerican Inter-Continental University - Hoffman Estates, ILBachelor of Science: Criminal JusticeNorthern Arizona University - Flagstaff, AZCurrent20051986

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