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Title Human Resources Customer Service
Target Location US-TN-La Vergne
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Riverwood Dr.La Vergne,TN Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryTo obtain a position in a company where my multiple skills can be utilized and advancedhighlightsVery strong communication skillsFluent in quickly and accurately performing assigned dutiesExcellent ability to multitask to meet all required deadlinesStrong leadership skillsStrong customer service skillsExperience12/2018- current7/2015- 5/201710/2014- 7/2015Lady Jane's Barbershop Murfreesboro, TNPerform hair cutting and coloring services on clientsPerform skin treatments on clientsManage clientele appointment scheduling and payment transactionsHuman Resources Program Specialist (A.R.C) State of Tennessee Department of Human ResourcesProcess and approve all transactions entered by my assigned state agency (TN Department of Correction) including New Hires, Transfers, Suspensions, Separations (Retirements, Dismissals, etc.)Process and approve all salary change transactions stemming from merit increases, promotions, bonuses, and pay adjustmentsAddress inquiries from employees and HR staff from each agency regarding new hire activity and ongoing employee relation issuesReview and abide by federal and state laws to confirm and enforce company complianceRun Audit reports each pay period to find and correct any payroll issues before final calculationCreate and post NEOGOV RequisitionsProcess applicants on RequisitionsCreate Survey Monkey questionnaires for each agency's RequisitionsReview and make necessary corrections to supplemental transactions sent to me from state agencies (to correct employees pay who are owed funds by the state for underpayments or to process repayments for those who owe the state due to being overpaid for various reasons)Assist in training proper job functions to HR employees from other state agenciesPerform time sheet corrections as requiredAssist in training newly hired Specialists of DOHR in performing proper job duties and pay rate formulationsAssist in training managers from my assigned state agencies who are needing further assistance in any assortment of payroll actions and formulationsHuman Resources Program Technician (Technical Services), State of Tennessee Department of Human ResourcesProcessed all transactions entered by my assigned state agencies (Dept of Education, Dept of Safety & Homeland Security, Dept of Education, Dept of Commerce & Insurance, Dept of Health, TRICOR, & Attorney Generals Office) including New Hires, Transfers, Separations (Retirements, Dismissals, etc)Processed all salary change transactions stemming from merit increases, promotions, bonuses, and pay adjustmentsAddressed inquiries from employees and HR staff from each agency regarding new hire activity and ongoing employee relation issuesReviewed federal and state laws to confirm and enforce company complianceWorked supplemental transactions (credits from employees who were over paid as well as employees who were owed funds by the state)Ran audit reports for each agency for each pay period6/2009- 6/2019Owner/HR manager/ Licensed Cosmetologist, Image Salon & Spa (now, Salon Beautique on Music Row)Interviewed potential new employees, evaluated potential employees performance before hiringFully trained all new employees on salon policies and procedures as well as proper Cosmetology service techniquesRan weekly payroll reports making any necessary corrections to employees payable time before approving payrollPersonally performed cuts, color, hi-lights, manicures, pedicures, facials, and waxingGained and retained over 150 long term clientsSuccessfully became a Goldwell Ambassador who attended multiple classes and taught the learned skills to our employees to improve their performance and raise client retentionEducation2005Cosmetology Degree Obtained, Volunteer Beauty Academy, NashvilleStudied Cosmetology and Business ManagementGPA: 3.8Completed 1500 Hours of studyHelped in training new students in their first 300 hours of Basic study of CosmetologyCERTIFICATIONS AND/OR CERTIFICATES:NLLA GRADUATE 1/13/2017 (Next Level Leadership Academy) - The Next Level Leadership Academy (NLLA) is a competency-based leadership development program for up to 12 current and emerging leaders working within the Tennessee Department of Human Resources (DOHR). Current and emerging leaders engage in a rigorous, year-long leadership development study that is based on core competencies identified by DOHRs Executive Leadership team. The Next Level Leadership Academy is a collaborative venture with Strategic Learning Solutions (SLS). SLS consults and partners with state agency leaders to create a customized Talent Management strategy that develops and sustains a high performing workforce.Extracurricular and Acquired skills:AccountingHuman ResourcesMultitasking skillsClerical skillsOrganizational skillsCustomer ServicePayrollVeterinarian Technician for 3 years (practiced animal medical procedures as well as performed diagnostic procedures/ lab work/ lab studies)

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