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| | Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Indianapolis, IN Street Address
Summary Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Skills Report GenerationPaperwork ProcessingAdaptive team playerData EntryCall ManagementComplaint resolutionExperience Customer Service Representative 06/2016 - 12/2023 U.S. Army Active DutyProvided excellent customer service to resolve customer complaints in a timely manner. Maintained detailed records of customer interactions, transactions and comments for future reference.Performed administrative tasks such as filing paperwork, updating databases and generating reports.Resolved complex problems by working with other departments to provide solutions that meet customer needs.Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.Education andTrainingHigh School Diploma 05/2016Merrillville High School Merrillville, INReferences: References available upon request. |