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Click here or scroll down to respond to this candidateCandidate's Name
Perth Amboy, NJEMAIL AVAILABLEEducationAcademi or Urban Leadership Charter School, Perth Amboy, NJ High School Diploma, Street Address
Work ExperienceAssistant Manager/Wedding Planner, The Flower Suite, Staten Island (February 2020 - February 2024)- Assisted in the planning and execution of weddings and events, collaborating with the Manager to ensure seamless operations.- Provided exceptional customer service to clients by actively listening to their needs and preferences, and addressing any concerns promptly and professionally.- Coordinated with vendors, such as caterers, florists, and photographers, to deliver high-quality services and exceed client expectations.- Managed event logistics on the day of the wedding, overseeing setup, vendor coordination, and troubleshooting any last-minute issues.- Maintained detailed records and documentation related to each event, including contracts, invoices, and client communications.- Stayed informed on industry trends and best practices in event planning and customer service to enhance service delivery.Customer Service Associate/Assistant Manager, Marmolejos Food Market, Perth Amboy(2018 - February 2024) - Provided excellent customer service by assisting customers with product inquiries, recommendations, and purchases.- Maintained a clean and organized store environment, including restocking shelves and ensuring product freshness.- Operated cash registers and processed transactions accurately and efficiently.- Collaborated with team members to achieve sales targets and promote store promotions.- Handled customer complaints and resolved issues in a timely and professional manner.- Demonstrated product knowledge and familiarity with food safety regulations to ensure customer satisfaction.Social media Manager, @statsmwayy (2022 - present )- Engage with followers, respond to inquiries, and manage online communities to foster positive relationships.- Create and schedule content that aligns with marketing goals and resonates with the target audience.- - Manage social media accounts on platforms including Facebook, Twitter, Instagram, and TikTok.- Develop and implement comprehensive social media strategies to enhance and engagement.- Collaborate with influencers and brand ambassadors to enhance brand visibility and credibility.- Foster and grow community engagement through interactive content and active responses to comments and messages.- Create and curate engaging content, including text, images, and videos, tailored to the target audience.- - Conducted competitor analysis to identify trends and opportunities for growth- - Produced high-quality content for social media, blog posts, and newsletters. Skills- Customer Service,- Microsoft Office,- Attention to Detail,- Time Management,- Problem Solving,- Social Media Strategy- Content Creation- Community Management- Copywriting and Editing- Audience Engagement- Spanish - EnglishReferencesWendy Desimone, PHONE NUMBER AVAILABLEBryant Marmolejos, PHONE NUMBER AVAILABLEPaul Perez, PHONE NUMBER AVAILABLE/pre> |
