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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, TX PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVEEDUCATIONDynamic and charismatic leader seeking to secure a position that will utilize my superior business acumen, commitment towards organizational and team success, and my ability to work with all levels of management. Highly dedicated, goal-oriented, and professional who embraces a heavy workload and identifies, evaluates, and resolves problems efficiently. Bachelor of BusinessAdministrationMinor in HumanResourcesSouthern Arkansas UniversityKEY SKILLS MICROSOFT OFFICESUITE (EXCEL, WORD, &OUTLOOK) DIGITAL LITERACY(INTERNET, AND EMAILSOFTWARE) PAYCOM DISCLOSURES FHA LOANS DOCUMENTATION LOAN CLOSING COMPLIANCE SALES STRATEGIES SALES FORECASTING CUSTOMERRELATIONSHIPMANAGEMENT (CRM) FACILITATION DATA ENTRY MARKETING ROUTE PLANNINGEXPERIENCE12/2022- CurrentCaregiver Receptionist Lead Sales Consultant The Wellington at Arapaho Richardson, TX Assist in the management of 20 caregivers, assist staff with training/ orientation, and visit and establish rapport and relationships with referral sources e.g., educational services and presentation of business plans Work in collaboration with Hospice and Physical Therapists, show future residents and the family the apartments, and explain the three levels of care/ pricing Meet and exceed maximum census for the facility by increasing inquiries and increase the referral base, and provide potential customers with facility related information via outside sales calls, conversations, education, and follow-up10/2018- 12/2022Manager All Blooming Florist Dallas, TX Created strategies, resolved unfavorable trends, and enhanced sale by researching targeted demographics, economic forecasts, and customer needs/ interests Supervised the point-of-sale system, ordered flowers and other various inventory, reviewed sales reports for errors, reconciled cash with sales receipts, maintained operating records, and prepared P&L reports Coordinated the details of production, design, content, and development by working directly with the event and corporate sales groups to ensure on-time, on-budget delivery06/2012- 04/2018Office Manager Superior National Roofing Garland, TX Handled internal and external communications, including emails, sales calls, and in-person inquiries, drafted and edited documents, memos and reports, liaised with vendors and suppliers, processed payroll, paid bills and invoices, and matched invoices and purchase orders for each job Kept in contact with homeowners, checked on jobs to ensure proper deadlines were being met, managed and planned the routes for 5-20 employees to distribute flyers, collected and verified timesheets, issued paychecks to employees, and investigated and resolved payroll discrepancies Assisted customers with applying for financing, maintained constant communication with clients to ensure they were aware of appointments/ changes/ requirements, and troubleshot issues with customers and insured that they were properly taken care of01/2011- 04/2012Office Manager All in One Immigration Service Dallas, TX Reviewed and audited case files for compliance monthly, prevented compliance issues through consistent monitoring, follow-up training, and staff performance reviews/coaching Processed and filed applications, and kept in communication with clients concerning their progress Drafted manuals and resources to identify services for clients 09/2006- 10/2010Loan Processor/ Closing Coordinator Manager First Mortgage Lender Frisco, TX Provided a high level of customer service to our home buyers as well as builder partners Worked in collaboration with applicant(s), underwriters, and creditors to resolve problems/ questions regarding application information, and assisted with special projects as requested Ensured loan closing was progressing while working in tandem with the loan processor and loan officer or funder, from origination to close 06/1996- 09/2006Mortgage Closing Manager Malone Mortgage Dallas, TX Oversaw staff responsible for preparing mortgage loan closing packages to ensure that all necessary documentation has been received, correctly completed, contains all necessary signatures and information required for closing Lead and assisted the department with the closing process and continuously worked towards finding more efficient and effective methods of performing the closing function Developed and implemented a program to hire, train, cross-train, develop, and retain a closing department staff that met all closing performance objectives with the highest level of quality and professionalism |
