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Click here or scroll down to respond to this candidateCandidate's Name
Troutville, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESummaryDriven sales professional with experience promoting revenue growth in dealership settings. Confident leader, able to improve sales, reduce expenses, and maintain productive operations by implementing proactive business development, sales, and F&I programs. Provide leadership, training, and mentorship in sales techniques, objection handling, follow-through, and customer service. Apply customer-oriented policies and achieve significant profit and volume improvements. Sales & Marketing Business Development Finance & Insurance Operations Management Customer Service Staff Training & Leadership Objection Handling Communication & CollaborationWork ExperienceSSORoanoke City Public Schools - Roanoke, VAOctober 2019 to December 2021School Security. Patrol Schools interact with kids and parents. General ManagerWoodson Honda - Roanoke, VAApril 2014 to December 2018Lead all departments and train and coach 75 staff members to promote employee development and provide excellent customer service that meets organizational standards. Administer budget and develop and execute marketing programs. Maintain positive environment and implement sales techniques to improve overall sales and meet personal goals. Promptly resolve employee and customer issues and conflicts, and clearly communicate sales goals to staff. Built team that continually maintained above average customer service scores. Reduced expenses by negotiation new terms with vendors. Developed all marketing and advertising campaigns. Sales ManagerElliott Chevrolet Cadillac - Staunton, VA2013 to 2014Managed business for auto dealership and oversaw team while supporting and managing staff to ensure efficient time management and follow-up on sales leads. Executed sales contracts accurately and efficiently while complying with local, state, and federal regulations. Sales ManagerMiller Crosspointe - Winchester, VA2013 to 2013Completed new and used car sales and assisted sales staff with managing internet leads and online inquiries. Collaborated with colleagues to meet and exceed sales goals, clearly communicated terms and features of vehicles to customers, efficiently managed time, and delivered excellent customer service. Provided customers with all relevant financing information and documentation to support completion of sales.Sales ManagerDulles Motorcars, Inc - Leesburg, VA2011 to 2012Oversaw sales team staff members and provided leadership and training to achieve team sales goals at a dealer. Recruited, hired, and trained new sales team members, completed performance reviews, and resolved conflicts. Determined pricing for new and used vehicles and created and managed marketing and advertising materials. Negotiated deals with lenders and acted as liaison for bank representatives. EducationCriminal JusticeVirginia Western Community College - Roanoke, VASkills Customer Service Leadership Inventory Control Sales Sales Management Operations Management Business Development Conflict Management Training & Development CRM Software Budgeting Pricing (10+ years) Business Management Management Change Management Profit & Loss Driving |
