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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Marcus Hook PASummary Ambitious, career-focused job seeker, anxious to obtain a position as a counselor aide to help launch career while working with individuals suffering from substance abuse and behavioral disorders. Focused on client advocacy, prevention and education to influence the desire for recovery from addiction. Hardworking with multitasking and time management abilities. Devoted to this field personally as well.Skills Team Collaboration and LeadershipPolicy and Procedure EnforcementProblem-SolvingPhysical Strength and StaminaDecision MakingCritical ThinkingProblem IdentificationClear CommunicationSound JudgmentProgress TrackingRelationship BuildingSupportive PersonalityAttentive to PeopleVerbal and Written CommunicationCustomer ServiceActive ListeningPeople SkillsReliable & TrustworthyFriendly, Positive AttitudeConflict ResolutionEducation andTrainingCRS Training: Drug And Alcohol 11/2023Villanova University Villanova, PAI am currently enrolled to start training for my certification to be a Recovery Specialist. Start date: 9/11/23GED 10/2008Chester High School Chester, PAExperience Shift Leader 06/2006 - 10/2009Sunoco Gas Station Prospect Park, PACounted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.Supervised and led employees to maintain productivity and customer service levels. Handled escalated customer concerns and emergencies in absence of manager or supervisor. Coached team members to increase productivity and reduce workplace accidents. Maintained positive working relationship with fellow staff and management. Cashier/Deli Associate 03/2009 - 09/2010Wawa Food Markets Woodlyn, PAAssessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash MBand maintaining machinery.Sliced meats and cheeses and weighed deli items for customers. Updated food displays, cases and other customer-facing areas to increase sales of special items.Greeted customers promptly and responded to questions. Processed customer payments quickly and returned exact change and receipts. Processed efficient and accurate cash, check, debit and credit card payments using Point- of-Sale system.Receptionist/Secretary to the General Manager 03/2020 - 04/2023 P&L Property Management LLC Marcus Hook, PAAnswered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.Maintained organized filing system of paper and electronic documents. Coordinated communications, taking calls, responding to emails and interfacing with clients. Scheduled meetings and sent invitations specifying time and location. Driver 11/2021 - 06/2023Lyft Marcus Hook, PADelivered goods and services to customers on time and in excellent condition. Inspected vehicles for cleanliness and checked gas and oil levels prior to departure. Utilized GPS to optimize routes and continuously meet estimated delivery times. Achieved consistently high customer scores due to exceptional service. Inbound Stower 09/2021 - 05/2023Amazon Wilmington, DEUsed handheld scanner to sort products onto appropriate shelves daily. Continuously pulled items weighing up to [50] pounds off carts and placed on correct shelves. Picked customer orders to sort, pack and prepare orders for shipment. Prepared boxes, invoices and inserters for order fulfillment lines. Cleared debris and emptied carts from work area frequently to maximize productivity and maintain safety.Moved stock and other materials to and from storage and production areas and loading docks.Operated lift and hand trucks to transfer materials to and from target areas. Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.Inspected and recorded incoming and outgoing orders for count, damage and dates. Recovery Support Specialist 12/2023 - 02/2024Gaudenzia Inc West Chester, PennsylvaniaProvided support to individuals in recovery from substance use. Conducted assessments of clients' needs, abilities, and challenges. Maintained accurate documentation of client encounters in electronic health records system. Offered emotional support and guidance to clients experiencing difficulty navigating their recovery journey.Counselor Aide 04/2024 - CurrentKeystone Center Chester, PennsylyProvided guidance and support to clients during counseling sessions. Maintained client records, including progress notes, assessments, and other documents related to client care.Developed positive relationships with clients through active listening and empathy. Managed conflicts between clients by providing solutions that met their needs while minimizing risk.Maintained a positive attitude while facilitating sessions with the intention of encouraging engagement from all participants.Supported individuals within the group who were struggling emotionally or psychologically. Certifications Certification for Recovery Specialist Training completed at Villanova University, exam schedued CPR certification |
