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Title Business Systems Analyst
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                                      Candidate's Name

EMAIL AVAILABLE| Austin, TX |PHONE NUMBER AVAILABLE
https://LINKEDIN LINK AVAILABLE

Professional Summary
Dynamic and results-oriented Business Systems Analyst/Product Owner with over a decade of
experience in IT. I have successfully navigated the project lifecycle from initiation (AHA) through
implementation for over 15 Fortune 500 companies. My expertise lies in managing complex data
Acquisition,integrations and migrations/consumption within data engineering, specializing in
architecture modeling, data profiling, ingestion, and quality management. I excel in balancing
financial acumen with a client-centric and data-driven approach to visualization. Proficient in SQL,
API integrations, and leading hybrid teams through project execution and delivery. As a certified
Agile practitioner, I leverage reusable solutions and frameworks to drive innovation and consistently
deliver exceptional results in dynamic environments.

Expertise & Skills
       Data Integration & Visualization                     Project Management & RFP
       Data Migration to Cloud                              Consultation
       Application Analysis/Development                     Design Data Warehouse Solutions
       Data Governance & IAM Security                       Healthcare Implementation

Key Achievements
       Product Development :
           o Key contributor in Product Quality of a Geneia(Startup,subsidiary) by Capital
               bluecross to migrate of API product(Employer/Broker/Payor/Provider/Member) on
               AWS cloud later on public Salesforce HealthCloud
           o Point32health HRP Changes Migration(Member & provider) & Configuration , various
               Vendor Integration on Provider Search & Complex Care Management,PBM
               Accumulator
           o UHC : Finance reconciliation of Merger Ingenix , Web rebranding, UDW Financial
               /CDO integration Support (5+ source),CCARE
       Enterprise IT Consultation :
           o Data Quality Improvement: Managed multiple migrations and developed a
               playbook that standardized the data migration approach for over 70 source systems,
               resulting in an 11.7% improvement over an approximately 8-year period.
           o Team Management: Successfully persuaded a multiple disheartened resources to
               stay and transformed them into a productive client team, leading to a 40%
               expansion of the portfolio
           o Data Migration Lead(Change Manager): Led large-scale migrations for enterprise
               health management systems including Unified Datahouse(UDW), CAQH,Source
               ,HealthRulesPayor (HRP), Facets, and GuidingCare.
           o Data Configuration and Integration: Proficient in SQL, ETL, and Web Services
               (Restful/SOAP) for data configuration, ingestion mapping Management of Change
               Management (MOC) , and wrangling/profiling.
       Healthcare Business Consultation :
           o Context-Driven Decision-Making: Developed KPI dashboards and business
               intelligence cubes to drive informed decisions.
                                      Candidate's Name

EMAIL AVAILABLE| Austin, TX |PHONE NUMBER AVAILABLE
https://LINKEDIN LINK AVAILABLE

          o   Requirements and Stakeholder Management: Skilled in MoSCoW prioritization, client
              interviews, and defining use cases. Configure expert on HP ALM, Rally, JIRA, and RACI
              matrix within Agile frameworks
          o   Business Development and Compliance: Focused on ROI-driven improvements and
              DUR Privacy, regulatory compliance (HIPAA) improving data quality defects



Experience (Major)

Data Designer/Business Systems Analyst     AMS,Point32Health(Tufts)              Sep2018 to Present
       Develop various specs, content use case flow designer to initialize AHA requirements to
       multiple release & retro outcomes and lessons learned for continuous improvement.
       Implemented Next Generation Health Payer Rules(HRP) from legacy systems for Public &
       Senior Plans needed to scale into 4 Millions Members & ~20K provider integration, with data,
       system and network security intact while optimizing efficiency and minimizing overall cost.
       Perform Map & Gap,data profiling, mapping, and quality control, create/update
       EDI(834,835,837,278,270 etc)/csv mappings, and support JSON/XML connector Web Services
       Identify & Execute RACI potential risks and issues that could arise during the blackout period.
       Configured HRP system parameters for deductibles, co-payments, and out-of-pocket limits to
       align with plan specifics ,specialties with custom taxonomy business requirements.
       Analyze complex datasets using Oracle Script views, triggers, and SQL for data extraction
       while configuring of User Defined Rules(UDT) for data governance and master data
       management (MDM) within HRP Web Service API
       Develop Privacy Operations processes including Privacy Impact Assessment (PIA),Records of
       Processing Activity (RoPA), Legitimate Interest Assessment and Master Data Inventory
        Analyzed legacy data table structures, conducted comprehensive GAP analyses, and
       utilized SQL for data profiling and generating ad-hoc reports to rectify data discrepancies.
       Primary point of contact for both the payer and Partners  contracting vendors on
       agreement requirements as it pertained to data relevant to special risk-sharing (Roster) and
       incentive (Capitation) agreements while configuring coverage rules to determine eligibility
       of medical services and treatments for reimbursement.
       Design and develop ETL strategies, provide HRP system training to Users.
       Ensure compliance with data governance standards and regulations, including HIPAA.
       Managed coding edits to validate accuracy and completeness of claims data using
       industry-standard code sets (e.g., ICD-10, CPT/HCPCS) with HRP.
       Established Test data & drafted Specs documentation (Summary of Benefit Coverage,
       Schedule of Benefits, etc.) or QHP Templates (Plans and Benefit, Pharmacy, Crosswalk, etc.)
       Implemented Change Data Capture (CDC) with clinical data, TIBCO, ETL teradata/Postgres
       including Open Payments (Sunshine) Act on DME and provider data environment.
       Work in Agile + DevOps environments via Scaled Agile Framework (SAFe).

Business Systems Analyst/Product Owner(RFP)          OPS IT, P3Health           Nov2020 to Jan2020
       Established and trained a first-quality assurance team, resulting in improved data quality and
       a 15% reduction in deployment defect cycle times.
                                      Candidate's Name

EMAIL AVAILABLE| Austin, TX |PHONE NUMBER AVAILABLE
https://LINKEDIN LINK AVAILABLE

       Prepared Master Test Plans, estimated test efforts, and assessed test reports and metrics using
       Unix/Python scripts to enhance knowledge sharing across multiple teams, leading to a 25%
       decrease in Execution time.
       Participate in JADS to prepare Data Quality advisory services within a cross-functional team.


Lead, Data Quality      Product Development/OPS IT, Geneia                      Aug2015 to Oct2018
       Recognized lead in adopting lean principles, driving vendor partners on effective delivery
       Managed Organizational data Migration project from SAS to AWS (IAAS service),
       encompassing 30+ Employer groups, 700+ hospitals, 800k+ members, remote monitoring
       devices, 5 HL7 interfaces, and 3 connected data warehouses.
       Key contributor in capturing RFP specs, vendor response assessments, vendor selection
       recommendation, service transition and delivery of $2M managed service engagements
       Created design specifications for various on-demand statistical models within python.
       Conducted Reverse Engineering from Base SAS to assist ETL in resolving migration issues to
       AWS Cloud Infrastructure (S3, EC2, Glue) to salesforce API portal
       Implemented source integration on GIS ( SQL and NoSQL databases (Postgres, Hp vertica,
       Teradata, MongoDB,Redshift)
       Created/Maintained various Data visualizations for reporting and maintaining dashboards


Product Owner (POC) CRMP Maintenance GIST ,ADP                                 May2015 to Jul2015

       Integrated as Operations Scrum Master L3 support for daily batch automation test suite using
       Oracle coded-UI on service-Oriented Architecture (SOA) using WSDL in SOAP
       Developed a regression predictive model to improve users churn, achieving an accuracy
       rate of 85% applying Advanced Microsoft Excel (PivotTables, lookups, charts)
       Implemented Selenium WebDriver, JAVA, Grid, and Maven for automation Postgres POC.


Lead , Data Quality/Business Analyst Actuarial IT, Capital BlueCross             Jul2014 to May2015
       Worked closely with business subject matter experts to derive data extraction and mapping
       requirements from overall business requirements;
       Designed T-SQL-driven HL7 architecture for Master Patient Index (MPI) to consolidate records
       across 3 Health Systems using Mirth Match & De-ID Concept Privacy Analytics.
       Working experience with data exchange standards for sharing healthcare related data. For
       example, Federal HIPAA EDI Transactions (ASC 270/271,278,276,835, 837, etc.)


Project IT Consultant   OptumInsight,Health & UnitedHealth Group                 Feb2011 to July2014
       Led Cognizant s team on monthly operational reviews against agreed service level
       agreements with client vendor management to track overall service delivery performance
       As a Technical Lead with a team of 20+ onsite/offshore ETL QA/DBA team.
       Applied Six Sigma, reducing SLA report time by 75%.
                                       Candidate's Name

EMAIL AVAILABLE| Austin, TX |PHONE NUMBER AVAILABLE
https://LINKEDIN LINK AVAILABLE

        Resequenced DevOps model, cutting resources by 20%.
        Hands-on SQL validation with SSIS for Integration, Functional Testing in Sandbox.
        Implemented unix/python automated data testing, saving 25% in QA hours.
        Managed scope across 15+ Employer groups, 900+ hospitals, ~1M+ members, with 8
        connected data warehouses and 5 information systems.
        Partnered with cross-functional teams and provided updates to the C-suite on integrating
        change management activities into project plans
        Conduct a simulated blackout exercise to test systems, processes, and preparedness

Education and Certifications

         2016 Penn State University Certified Scrum Master, Scrum Alliance
         2008-2009 Stratford University MS Management Information (Cyber Security Major)
         2001-2005 SVITS, JNT University B.Tech Computer Science & IT

 Professional Affiliations
        Member, Scrum Alliance
        Certified Business Analysis Professional (CBAP)


Technology & Tools
Functional Models                    OATS (Orthogonal Array Testing), TQP (Total Quality Process),
                                     Agile/product Owner, Test Case Point (TCP) Estimation, Behavior
                                     Driven Development, Data Model, Mapping
                                     Validation,Customer/survey feedback

  Healthcare Concepts                Payer/Provider/Risk/NCQA/HEDIS/ESI/Attribution/TOS/Cost
                                     Bucking/Attribution/Confinement/Cohorts & ID
                                     Strat/Claims/ICD10/HHS/FACETS/PBM

 Business & Data Visualization        JIRA, HP Rally & Quality Center 12(ALM), Cognos 8.1 (Ad-hoc
 Reporting                           package, cubes. Query/Report studio), Tableau, Trello, Service
 Tools                               now ,PowerBI ,Health Rules Payer (HRP)
                                     System,GuidingCare,Google Forms

 Workflow                            Appian, Visio, Ewin,PEGA, SSIS, Data Stage, Informatica, SAS EG/DI Suite,
                                     Apache Spark, MongoDB, API, SoapUI, python basic, MirthMatch,
                                     MirthConnect, industry standard data formats (FHIR, HL7, X12)

 Scheduler Tools                     Tivoli Work Scheduler (TWS), SQL Agent, Autosys,Airflow, Jenkins


Databases                            Oracle, MS SQL Server, Toad for data analyst, HP Vertica, Netezza,
                                     PGAdmin/Post greg,Teradata
                                               Candidate's Name

    EMAIL AVAILABLE| Austin, TX |PHONE NUMBER AVAILABLE
    https://LINKEDIN LINK AVAILABLE

       FTP Cloud Technologies                 HL7, XML, S3 Archival, AWS, Azure, Electronics Communications
                                              Gateway (ECG) , WinSCP/ SSH File Transfer Protocol,AWS lambda, glue
                                              , athena

        Testing Tools & Utilities             Ervin, Remedy, SVN, GIThub/GITLab, Zephyr Devices, SQL, UNIX/Linux




    Employment History

Company                      Location           Designation           From        To              Duration(Years)
Dotcom Team LLC              Boston,MA          Database Architect    Sept 2018   Till date       6 years
                                                Software Developer,
Acclaims Systems Inc         Harrisburg ,PA     III                 July 2014     Aug 2018        4.3 year


Cognizant Technology
                             Eden Prairie, MN Senior Associate        Nov 2011    June 2014       2.6 years
Solutions
Logical Paradigm
                             Sterling,VA        Consultant            July 2011   Oct 2011        4 months

XcelTech                     Fairfax, VA        Software Engineer     Sept 2010   July 2011       10 month
Logical Paradigm
                             Sterling,VA        Consultant            Nov 2009    Aug 2010        10 months

NOA Soft Solutions           Hyderabad,India Software Engineer        June 2005   Dec 2007        2.7 years
DRDL                         Hyderabad,India Intern Trainee           Aug 2004    Apr 2005        9 month

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