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Sewell, NJ PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryDynamic and accomplished General Sales Manager with a robust background of over 15 years in the automotive sales industry. Proven expertise in successfully building and leading high-performing sales teams, implementing effective dealership practices, and excelling in the intricacies of special finance. A seasoned professional in used car purchasing, consistently driving operational excellence and achieving outstanding results in the competitive automotive market.Work ExperienceAction Hyundai of Millville Millville, NJSales Manager March 2023 December 2023Managed desk operations, overseeing and optimizing various aspects of sales and finance processesAssessed and appraised vehicles, providing accurate valuation and fair market pricing strategiesUtilized specialized knowledge in handling special finance scenarios, navigating complex credit situations to facilitate successful dealsOversaw the reconditioning process for all used vehicles, increasing market appeal and valueLeveraged proven ability in strategic used car purchasing, employing market insights to make informed decisions and optimize inventoryHertrich Hyundai New Castle, DEGeneral Sales Manager March 2019 December 2022Proactively identified staffing needs, executing comprehensive recruitment strategies, and providing training to sales staff to improve team skills and productivityProficient in creating compelling desk offers for customers, utilizing negotiation skills to drive successful dealsDemonstrated expertise in overseeing the finance department, particularly in controlling subprime deals, contributing to enhanced financial performance and customer satisfactionProcured vehicles for the used car department through online platforms and auctions, optimizing inventory selectionManaged Sales, Finance, and Service operations, addressing Customer Satisfaction Index concerns, leading to consistently high regional rankingsPenske Automotive Group/Chevrolet of Turnersville Turnersville, NJGeneral Sales Manager June 2015 March 2019Planned and directed staffing, training, and performance evaluations, cultivating high-performing teams and fostering a culture of excellence in sales and service programsSuccessfully oversaw all finance operations within the dealership, verifying financial accuracy, compliance, and increasing profitability by 200%Determined staffing needs, executed strategic recruitment, and provided targeted training, resulting in increased production levels and overall team successLed the used car operations, strategically purchasing vehicles, resulting in a increase in gross profit per unit, average units per month, and achieving the top Certified GM dealership ranking in the regionWinner Ford Cherry Hill, NJGeneral Sales Manager February 2012 June 2015Analyzed operational reports, leveraging data-driven insights to forecast sales, evaluate profitability, and drive strategic enhancements for improved operational efficiencyProvided hands-on oversight of the finance department, specializing in subprime deals, ensuring financial control and complianceManaged all aspects of the Used Car Manager role, from purchasing to reconditioning, demonstrating proficiency in streamlining processes and enhancing overall operational efficiencyAdditional ExperienceMatt Blatt Inc General Manager/Vice President SalesSkillsAutomotive Experience, Strategic Planning, Sales Leadership, Collaboration, Customer Relations, Inventory Control, Data Analysis, Market Research, Used Cars SalesEducationMaster of Science in Medical Science American UniversityBachelor of Science in Psychology Rutgers University |