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Click here or scroll down to respond to this candidateCandidate's Name
Plymouth, MN Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryOver 15 years of experience with the full life cycle development of applications with agile methodology, including analysis, design, coding, testing, and implementation. Excellent communication skills, strong background in building relationships, and working with people of diverse backgrounds. Led project activities in the different phases of project life cycle.SkillsUser Acceptance TestingProduct ManagementRequirements GatheringProject ManagementBusiness Process ImprovementStaff Training and DevelopmentTechnical SupportReport GenerationExperienceBUSINESS ANALYST II 10/2021 11/2023City of MinneapolisGathered requirements for CRM system and participated in website content meeting and finished training website content trainingPresented CRM mock-ups to the council staffHelped with the Spkrmgmt system and walked around staff and Council Members offices to help with add new printer to their machineVolunteered during the midterm elections and collaborated with City Council, City Clerk's During Council meetings held in the chambersPROGRAM ASSISTANT 08/2021 - 09/2022Wayzata School DistrictFacilitate fun and engaging activities for elementary school studentsDesigned activities based on kid's interestWorked with families and handled multiple tasks at a timeHelped team members with using Wayzata HR applicationsSR. BUSINESS ANALYST 05/2018 - 03/2019Xcel EnergyFacilitated meetings with developers, account managers, and clients to gather correct requirementsCreated artifacts and workflows to support communicating current processes and changesAssisted with the identification, investigation and solving production problemsBuilt Energy Saving calculators using energy Orbit and Salesforce CRM toolsWorked with application vendors to align their application strategy and incorporate it into IT technology planResponsible for salesforce configuration and administration per users' custom requirementsPROJECT MANAGER/BUSINESS ANALYST 07/2016 - 03/2017ARCA, IncPerform system and UAT testingFacilitate meetings with developers, account managers and clients to gather correct requirementsSupervise team of developersWorked closely with account owner to make sure of bug fixes and enhancement requestsQuarterly generate reporting for SOX auditingSend out weekly reports on development efforts on each project to the IT directorWeekly meeting with account manager to go over the status of each projectSCRUM MASTER/BUSINESS ANALYST 03/2015 - 05/2016Conservis CorporationOrganized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetingsFacilitated stakeholder meetings and software demonstrationsWorked closely with project owner in backlog management, continuous delivery of bug fix, and enhancement requestsTranslated business user stories into technical stories and divided them into development level tasks for the financial integration projectsResponsible for salesforce configuration and administration per users' custom requirementsServed as a liaison between the business and development teamsSR. BUSINESS ANALYST 01/2012 - 03/2014UnitedHealth Group, OptumCareGathered the Business requirements from the users to incorporate new functionality in customers' eHP portalLed planning meetings, JAD sessions (Joint Application Design), analysis development, test inspections, and other project meetings throughout product life cycleCreated and executed software test plans, supported testing activities including system and user acceptance testing (UAT), performance testing, and provided technical support to super users during UATRecorded testing results in the testing tool to track all issues and enhancement requestsMaintained effective working relationships with customers, project teams, subject matter experts, and internal IT support teamsSupported clients' onboarding, off boarding, and transfer processesSYSTEMS ANALYST 01/2011 - 12/2011People NetWorked closely with development team to translate business requirements into complete system design including user interface diagrams, workflow diagrams, data flow diagrams, business rules, data reporting, user stories, data extract structures, and application-to-application interfacesWorked with internal functional areas, finance, customer services, product management, quality assurance, development, and IT to document detailed product requirements, business rules, input and audit controls, workflow, and reporting requirements for new and upgraded productsWorked with cross functional teams and assisted with testing of user interfacesPerforming weekly resource management and project status reportsBUSINESS ANALYST 06/2009 - 12/2010Wipro Technology, Client Target Corp - MinneapolisCollaborated with testing team to develop test cases and scripts based on business and system requirementsLed formal and informal requirement gathering sessionsDemonstrated skills in interviewing business and technical leaders to clarify requirementsResponsible for documenting, modifying, and updating requirements documentCreated Traceability Matrix, created system test scenarios and verified system test casesStrategized project scoping and specifications documents, to clearly communicate the project roadmapAPPLICATION DEVELOPER 10/2005 - 02/2009Rural Community Insurance ServicesCoordinated projects to facilitate the move of new applications and enhancements into ProductionInvolved in the analysis and design of the presentation of business layers by interacting with business team in gathering information for the analysis design of the systemHeld JAD sessions to collect the software requirement specifications (SRS)Developed business use cases, used case/sequence/activity diagram that provided the development team with a view of the requirementGenerated UML diagrams for a better understanding of the user communityInstrumental in implementing Aldon LMi (Aldon Life Cycle Manager for iSeries) for Change Management controlLed re-writing of user provisioning/administration documentation for multiple business units within the company Accounting, Claims and Collections, Customer Service, and Technology Groups.Education and TrainingUniversity of Minnesota Twin - Cities B. A.Computer ScienceAccomplishments400, SQL Server and .Net Studio, SAP GUISalesforce, VersionOne, JiraProgrammingC#, C++, SQL, HTML, RPGLE, VBScript and ASP.netCertificationsCertified Scrum Master Advanced Microsoft Excel Toastmaster Speaker Microsoft .Net Studio Computer Skills Microsoft Project, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Visio, Microsoft Access, ASReferencesReference Available upon request |
