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Data Entry Service Representative Resume...
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Title Data Entry Service Representative
Target Location US-TX-Princeton
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEQualifications ProfileDetail-oriented professional with experience coordinating, planning, and supporting daily operational, sales functions.Experience in utilizing ASPEN Tool to streamline and optimize task management processes. Adept at handling complex tasks, coordinating with cross-functional teams, and ensuring timely and accurate completion of assignments.Proven track record of accurately maintaining detailed records, generating reports.Proficient with computers and the internet.Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and managing, arranging, and coordinating sales and shipment activities.Proficient in bookkeeping using QuickBooksExperienceTask ProcessorDeloitte, Dallas TXClient  State of New Mexico Nov 2023 - Till DateRole & Responsibilities: Utilized ASPEN Tool to manage and process tasks efficiently, ensuring adherence to established procedures and deadlines.- Reviewed incoming tasks, assessed requirements, and assigned priorities based on urgency and importance.- Collaborated with team members and stakeholders to gather necessary information and clarify task specifications.- Monitored task progress, identified bottlenecks, and implemented corrective actions to maintain workflow efficiency.- Conducted quality checks on completed tasks to ensure accuracy and compliance with standards.- Generated reports and analyzed data to track task performance and identify areas for process improvement.- Provided training and support to team members on ASPEN Tool functionalities and best practices.Data Entry & Customer Service RepresentativeeBay Online Store Seller April 2023 - Till DateRole & Responsibilities:Successfully managed and operated an eBay online store, overseeing all aspects of the business, including product sourcing, listing creation, inventory management, and order fulfillment.Implemented strategic pricing and promotional strategies, resulting in an increase in sales in a short period .Utilized digital marketing techniques such as social media advertising and search engine optimization to drive traffic to the eBay store and increase brand visibility.Maintained a high level of customer satisfaction through prompt communication, efficient order processing, and resolution of customer inquiries and concerns.Conducted market research to identify trends, competitor strategies, and customer preferences, leading to the introduction of new product lines and improved customer engagementAnswering phone calls, emails, and inquiries from customers.Document Specialist / Data EntryInfosys Technologies May 2022 - March 2023Role & Responsibilities:Providing information about medical services, appointments, and procedures.Addressing patient concerns and ensuring a positive experience.Maintain Digital records of patients and upload and update the records of each state.Accurately enter patient demographic information, medical histories, diagnoses, treatments, and other relevant healthcare data into electronic health records (EHR) systems.Update patient records with new information, such as test results, medication changes, and doctor's notes.Answering phone calls, emails, and inquiries from patients.Verify the accuracy and completeness of data entered and rectify any errors or discrepancies.Perform regular audits of patient records to identify and correct errors, inconsistencies, or missing information.Assign appropriate medical codes (e.g., ICD-10, CPT) to procedures, diagnoses, and treatments in the patient records.Depending on priority and severity we will resolve the issue and update the patient information.Demonstrate proficiency in engineering drawings, facilitating accurate communication of design specificationsImplemented effective change control processes to manage modifications and ensure project alignment.For each case once we finish each task we do triage of the work in the comment section . comments helps for future reference for the specific case .Assistant AccountantAxiom ManufacturingRichardson, TX 75081 Jan 2021  Jun 2021Role & Responsibilities:Answer inbound telephone calls and transfer to different departments.Respond to emails from vendors, suppliers, and customer inquiries.Maintain accurate accounts receivable and account payable data.Create and maintain physical and digital records of quotes, orders, and invoices.Review all invoices and get necessary approvals for accounts payable checksPrepare and mail signed checks to suppliers and vendors as needed.Process credit card statements and reconcile bank accounts on a regular basisGenerate weekly and monthly financial reports for managementInvoice the clients for services and ensure that payables are followed up on a regular basis.Maintain sales tax exemption forms and verify the accuracy of sales tax on invoice.Perform other duties as assigned and assists the Accounting ManagerHR Admin AssociateNational Systems America, Plano TX Oct 17  Apr 18Role & Responsibilities:Perform onboarding tasks for new hires and existing consultants.Verify immigration documents to ensure compliance.Schedule, track and follow up on drug tests for new and existing hires as needed.Attend vendor calls and address any issues over the phone or email.Create and maintain physical and digital records of each client, project and consultant.Track project hours of consultants by verifying time sheets.Create and maintain shipping labels for client and consultant communication .Create and furnish consultants with employment verification letters for immigration purposes.Process any pay checks and ship them to consultants as per the pay schedule.Send and Obtain eSignatures using DocuSign from consultants as and when required.Perform duties related to back ground checks and archive the physical and digital.Quick Books AssociateA.N. Enterprise, Dallas TX July 16  Sep 17Role & Responsibilities:Complete setup of new customer accountsApply customer payments and credits in a timely mannerMaintain accounts receivable reports, spreadsheets and other reports.Performs other duties as assigned and assists the Accounting ManagerCoordinate receipt, matching, verification, data entry, and payment of Accounts Payable invoices and process check requestsReview all invoices for appropriate documentation and approval prior to payment and obtain signatures on all accounts payable checksDistributes signed checks as requiredInvoicing the clients for services and ensure that payables are followed up on a regular basis.Maintain sales tax exemption forms including uploading and verifying correct sales tax charged on invoiceMaintain accurate accounts receivable and account payable data.Process credit card statements and reconcile bank accounts on a regular basisGenerate weekly and monthly financial reports for managementSales and Order ProcesserSilver City Jewelers Dallas TX Jan 15  May 16Role & Responsibilities:Receive and help customers as they enter the store and inquire into their purpose of visitProvide information regarding jewelry of choice and lead customers to the right shelvesAssist in choosing the right product by inquiring the preference to suggest appropriate jewel.Create a report of low stock items and coordinate with procurement of inventory.Assist customers throughout the payment procedure and pack purchasesReceive bulk shipments and unpack them to arrange them appropriately on shelves.Create shipments, labels to process online jewelry orders and log them.Verify returned orders for item condition.Process returns/exchange and refund if required.Receive customer calls/emails to assist with orders and provide with any product information.Maintain a report of preferred customers and send out samples based on customer preference.Create, maintain and update product information, images online.Create an excel report of inventory and sales on a day to day basis and upload the reports to cloud.Create and maintain customer, order information on JM software.Software TesterApnabox Solutions Pvt.Ltd. July 12 - July 14Role & Responsibilities:Software test planning and execution, primarily functioning in an integration test capacityResponsible for helping test a variety of data mobility products and assisting testing a related product when necessary.Responsibilities include test plans, test cases, test execution, test reports, opening and Verifying work requests/bug reports, and helping recreate customer issues.Primary engineer responsible for automated test design, frontend.Automation framework uses a combination of Perl, Python, PHP and HTML.Work closely with other testers and developers to improve automated framework with bug fixes and feature requests.Backup for lab administrator and build engineer (vacation, illness, or other unexpected absence).Responsible for security standard implementation.Environment: Java, JSP, Servlets, AJAX, Hibernate, spring, Html, JavaScript, .NET FrameworkEducation:Bachelor of Technology in Information TechnologyJawaharlal Nehru Technological University, IndiaSkills, Tools and Competencies:Operating systems Windows, Linux/Unix, MacApplications MS Excel, MS Word, Quick Books, MS Access, MS Power Point. .

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