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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Bel Air, MD Street Address  WWW: Bold ProleDiligent Leader bringing 10+ years of experience in operations, production management, organizational development and team building within diverse industries. Procient in planning, coordinating and executing successful production strategies. Adept at improving operational stability, eciency and protability. Keen to safety, quality and ensuring the job gets done right the rst time in the most cost eective ecient way possible. Competitive individual with a winning mentality. Anything worth doing is worth being the best at. Extremely coachable person, who believes that surrounding yourself with the right people and always learning from one another is key to being successful.Training and DevelopmentCultural AwarenessMultitasking AbilitiesOrganization and Time ManagementQuality AssuranceVerbal and Written CommunicationDepartment OversightSta SchedulingTeam LeadershipTraining ManagementBusiness LeadershipCompetetiveTerritory ManagementCustomer EngagementProductionBusiness DevelopmentOrganizational ManagementDocument ControlBusiness PlanningPerformance MonitoringInventory ManagementHealth and Safety ComplianceProcess ImprovementLogistics OversightWorkow OptimizationP&L ManagementWork Flow PlanningSta DevelopmentTruGreen Lawn Care White Marsh, MDSenior Business Development Manager10/2023 - CurrentB2B Salesestablish new client basemaintain the largest book of business in the mid at lantic region ($900,000) oversee projectsresponsible for overall sales growth of the entire branch Resolved customer complaints regarding sales and service. Established ambitious goals for employees to promote achievement and surpass business targets.Liaised with channel partners to build business.Developed short-term and long-term vision and strategy to achieve targeted sales objectives.Enhanced sales volume through skilled support to both new and inactive customers.Drafted contracts that accurately reected the agreed upon terms of service.SummarySkillsExperienceComcast Business Rockville, MDSenior Business Account Executive09/2019 - 10/2023B2B outside sales rep covering MD, VA, DE, WV. Working with businesses both new and established on the most revenue generating telecommunication solutions. Each scenario is slightly dierent so i was responsible for not only making a sale but customizing the best possible solution to t the business needs. Viewed myself as a business partner or consultant and not just your typical "sales guy."Coty Cosmetics Belcamp, MDOperations Manager04/2015 - 09/2019Helped oversee the consolidation of two distribution centers into one with project Riverside United. I was responsible to the optimization and eciency of the eachpick or less then case portion of the business. Managed daily KPI's through both our manual picking and automated aframe all while constantly nding ways to improve each process by increasing maximum through put while decreasing FTE's. I had 47 direct reports all year with spikes during peak season. Across 3 shifts. Managing safety and quality was at the top of the list everyday and often viewed as the most important part of the day. I wrote and re wrote all of the standard work processes for every aspect of the daily tasks for both current and on boarding.this role also helped me form relationships with multiple outside vendors and suppliers ans i was always looking to cut operating costs. Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.Procter & Gamble Co Joppa, MDTeam Leader10/2008 - 04/2015Managed a team of 7 fulltime employeesOversaw the fullcase picking aspect of the cosmetics business in the distribution centerMentored and guided employees to foster proper completion of assigned duties.Built strong relationships with not only my team but others through positive attitude and attentive response.Established open and professional relationships with team members to achieve quick resolutions for various issues.Maximized eciency by removing safety hazards and debris from work areas.forklift certiedM.E.R.T (medial emergency response team)Champs Sports Bel Air, MDSales Associate03/2005 - 07/2008Prepared merchandise for sales oor by pricing or tagging. Engaged with customers to eectively build rapport and lasting relationships.Helped customers locate products and checked store system for merchandise at other sites.Solved customer challenges by oering relevant products and services. University of Phoenix Tempe, AZBachelor of Science in Business Management05/2011Chesapeake College Wye Mills, MDAssociate of Arts in Liberal Arts And General Studies 05/2008Education and TrainingC. Milton Wright High School Bel Air, MDHigh School Diploma05/2006youth baseball coach for a prestige national organization varsity baseball coachfather of threeuncle of 4family is everything!Activities and Honors