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| | Click here or scroll down to respond to this candidateCandidate's Name , Jr. PHONE NUMBER AVAILABLE4 West Street Address EMAIL AVAILABLEObjective: To contribute acquired skills and education to a challenging position within an organization offering opportunities for growth and advancement to build and guide a growing company's success through a broad range of experience in hardware, software, troubleshooting while achieving overall business goals and objectives.Skills: Novell, Mainframe, Lotus Notes, Single Sign On, Raisers Edge, Financial Edge, FDR, TSYS, Peregrine, Service Ware, Magnum, GateWay Super Session, E on Call, TechOne, UPS Worldship and Microsoft Office 2007.Education: CHI Institute Computer Repair Technician 1998-2000 Springfield, PAExperience:2022 - Present IMC InsulationWilmington, DEWarehouse AssociateResponsibilities include picking materials for customers whether they call ahead or walk in. Inspect the warehouse for materials that needed to be ordered. Transfer in materials from our other location as needed. Clean the warehouse as needed and take training when required.2021 - 2022 Public Work Wilmington, DEGeneral LaborerResponsibilities include manual work with some heavy or light lifting. Using tools not requiring lengthy learning periods. Operating steam cleaning or high pressure water washer or lawn mowers in custodial work of grounds maintenance. May be assigned tasks that are checked upon completion.2018 - 2021 The Home DepotNewark, DELumber SupervisorResponsibilities include managing 5 people and finishing administrative duties. Assist customers that need help and have questions. Assist other departments and Supervisors. Unload trucks with Lumber products and pack away.2016 2018 Sears Home Outlet Newark, DEMerchandise ProcessorResponsibilities include unloading trucks with merchandise on it, restocking of merchandise on showroom floor and loading merchandise for customers when they come for pickups.2016 2016 Ranstad/Valassis Newark, DEForkliftResponsibilities include breaking down pallets of store circulars and stocking on shelves with forklift.2015 2016 Integrity Staffing /Amazon Middletown, DEStowerResponsibilities include stocking shelves with merchandise ordered online by customers of Amazon. We would scan the merchandise before its put on the shelves. If any merchandise was damaged, we take it to a problem solver, which is then stocked in a specific area.2006 2015 JPMorgan Chase Newark, DEBusiness AnalystResponsibilities include reconcile daily issuance and cancellation fees collected and investigate all discrepancies, assist brokers throughout the day via numerous phone calls, continual process of improvement and reengineering, including the extensive system MAPS operating system implementation and enhancements, monitor inbound custodial swift messages for settlements, dividends, corporate actions, balance statements and inquiries, research all unsettled trades, and follow up with custodian and traders to determine the cause of delay and reconcile the matter, monitor our DTC positions and increase via DWAC when necessary, compile various reports and forward to our key clients, keep clients briefed on upcoming changes impacting their trades, investigate trader and front office inquiries and respond in a timely fashion, interact and share information with other areas of DR Operations on joint and shared projects, and encode instructions into operating system to include all relevant information (Account #, Destination, etc.)2005 2006 Produce for Better Health Foundation Wilmington, DEDevelopment Assistant/Front DeskResponsibilities include generating mailings for 606 clients all across the USA, Developing ideas to generate money for a non profit organization, facilitating all departments within the company, organizing meetings for Board Members and the President of the company.2004 2004 Ajilon Consulting Wilmington, DEHelp DeskResponsibilities included assisting over 2,000 employees, managing 12 software programs within our system, prioritizing the level of the call, and attending training classes.2002 2004 Blue Cross Blue Shield Wilmington, DEProvider Service Rep./Support ClerkResponsibilities included providing benefit information to physicians, updated insurers information as necessary, forward all claims to physicians, copy and file claims in archives.2000 2001 Bid Master, Inc. Smyrna, DEData AnalystResponsibilities included working with a group of Programmers placing paper catalogs on the internet for our clients this was accomplished using File Maker Pro; I recreated the Desktop; became very acquainted with the use of Word, Access, Excel and DOS. Create and execute test run scripts via manual and automated processes to ensure that the quality of new launches and/or enhancements to various computer software applications do not put the business at risk as a result; provide quality analysis; web-based testing; project management; excellent written and oral communication; manage team of junior testers; administrative support. Executed tests to ensure technical changes to processes meet business standards and to identify any risk to the business as a result of the changes; developed test run scripts and project plans; in-depth oral and written communication with business and technology representativesInterest: President of JDG (Jobs for Delaware Graduates), New Castle Jaycees, Computers, Billiards, Chess, Bowling, and Basketball, Coaching |