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Click here or scroll down to respond to this candidateCandidate's Name
Address: Street Address , United States Email: EMAIL AVAILABLE Mobile: PHONE NUMBER AVAILABLEObjectiveOffering board experience with an environment that demands strong organization, time management and interpersonal skills. Strong work ethic ( ability to work overtime, holidays and weekends) and commitment to efficiency. Interact well with cross-functional department personnel, exercising a high degree of professionalism, discretion and problem resolution capabilities. Detailed-oriented and resourceful with a proven ability to complete tasks on time in accordance with expectations.ExperienceAdministrative Assistant Daily Draft, FL, United States November 2022-July 2024 (40 HOURS)Welcomed guests, issued passes and took incoming phone calls at reception.Maintained scheduling and event calendars for staff meetings, parties and important deadlines.Directed calls based on query type to streamline support.Entered information onto digital systems to maintain data quality and accuracy.Supported workflow of daily administrative tasks to achieve targets and deadlines.Received and distributed incoming mail and digital correspondence.Conducted research on various topics as requested by management.Created and maintained spreadsheets with advanced Excel functions and calculations to develop reports and lists.Developed professional relationships with clients through consistent communication and collaboration.Processed invoices and expense reports according to company policies.Handled sensitive information with discretion while maintaining confidentiality protocols.Supported human resources department by updating employee files as needed.Prioritized incoming emails and phone calls to ensure timely responses from appropriate personnel.Trained new administrative staff members in company procedures and best practices.Prepared meeting agendas, recorded minutes, and distributed documentation to attendees.Screened job applicants by reviewing resumes and conducting preliminary interviews over phone or in-person.Arranged travel accommodations for employees attending conferences or business trips.Maintained inventory of office supplies and placed orders.Created visually appealing presentations using PowerPoint or similar software programs.Managed daily office operations and maintained organized workspace.Entered data accurately into spreadsheets and databases for record-keeping purposes.Handled vendor invoices, verifying coding, reconciling purchase orders and documenting approvals.Updated tracking spreadsheets with metrics and used data to create charts and reports.Proofread and edited documents and reports for staff.Managed incoming and outgoing mail, packages and faxes.Compiled records, materials and forms needed to handle different requests.Took direct dictation, read notes, or listened to recordings and transcribed information.Trained office staff in use of different equipment and software programs.Ordered, dispensed, and organized office supplies for team use.Sr. Ability Analyst The Hartford, Hartford, CT, United States January 2019- October 2022 (40 HOURS)Conduct thorough reviews of disability claims, ensuring compliance with policies and regulations.Trained and mentored new hires, enhancing team productivity and knowledge retention.Resolved over 200 weekly inquiries, consistently meeting performance benchmarks.Adjudicates assigned caseload of all claim types and levels of Social Security Disability claims including STD, LOA, and Workers Compensation for disability benefitsPrepare written analysis that supports sound decision making.Demonstrate independent decision making and independent completion of assessment forms and final determination documentation.Use advanced understanding of technical issues when evaluating claims.Respond to claimants, third parties and representatives in a timely and appropriate manner.Demonstrates time management skills needed to take all actions necessary to maintain a consistent workflow and manage caseload appropriately.Consistently maintain high quality of performance with meeting office goals in a timely manner.Effectively and efficiently gather and convey critical information through verbal and written communication with persons of all educational and socio- economic backgrounds.Clearly articulate and explain program policy and procedures to others and make recommendations.Utilize various electronic date processing systems.Multitask and meet multiple established deadlines in an environment that is constantly changing.Utilized Workday and PeopleSoft for performance tracking and data analysis.Maintained HIPAA compliance, ensuring confidentiality and professional interactions.Sales Associate JCPenney, Gainesville, FL, United States July 2016 - September 2018 (30-40 HOURS)Sold custom windows, mattresses, and major appliances, exceeding sales targets.Maintained client relationships and handled multi-line phone systems.Collaborated with managers and Home Specialty team to optimize sales strategies.Led a team of seven, reducing handling time by 20% and boosting revenue.Managed orders and client information, ensuring accurate sales and contract processing.EducationUniversity of Florida Gainesville, FL, United States Bachelor of Arts Piper High SchoolSunrise, FL, United States High School DiplomaSkills40 WPMWorkday/CRMMS Office suiteFax, copier, multi-linesCustomer ServiceAIHelp Desk |
