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Click here or scroll down to respond to this candidateATTENTION: Human Resources DepartmentRE: Employment OpportunityDear Sir or Madam,I am interested in working with your organization. My background consist of dealing with various levels of business management in the areas of business financial development, business strategic planning, human resources management, sales marketing management, training and development, customer service management, and hospitality executive sales implementation in a professional office, warehouse, retail, restaurant, convention center, arena, institution, and field service environment. I bring along over 15 years of executive management experience to offer to you. I enclose my resume as a first step in exploring the possibilities of a career opportunity within your organization.My most recent and current professional employment experience is for Ehrlich, Inc. working in the capacity as a Southeast Regional Director of Operations. My overall job delegation consists of managing the entire business operations for multiple facilities located throughout the state of Florida. I am responsible for overseeing all areas of the business operations including facilities management, finances, payroll, purchasing, inventory, sales marketing, customer service operations, client relations, vendor relations, business management, training development, insurance, and human resources management. In addition, I am the head liaison responsible for marketing, planning, and business development through interaction with clients, vendors, customer service management, and employee supervision.If given an opportunity to work with your organization, I would bring a focus on quality of excellence along with the ability to be an outstanding producer and a model employee. Furthermore, I would strive to be a valuable asset to your daily operational functions by promising to always provide expertise executive management, top-notch customer satisfaction, superior service, and effective resolution. Lastly, I work very well individually and in a team environment, as I am highly experienced when it comes to leadership, time management, and effective communication skills. I would love to have this wonderful opportunity to work with your organization.RELEVANT SKILLS:Sales Marketing: Over 15 Years of ExperienceHuman Resources and Facilities Management: Over 15 Years of ExperienceExecutive Management and Leadership: Over 15 Years of ExperienceVendor Relations and Project Management: Over 15 Years of ExperienceFinancial Management: Over 15 Years of Experience (Buying, Audits, P/L, AR/AP, Vendor Relations, etc.)Operations and Production: Over 15 Years of ExperienceAccount Management: Over 15 Years of Experience (Office, Retail, Restaurant, Convention, Arena, and Food & Beverage)Training and Development: Over 15 Years of ExperienceB.S. Business Management/Administration and Hospitality ManagementServSafe Certification and HACCP CertificationFlorida Food Service Manager CertificationExcellent organization, communication, and time management ability.Strong leadership, development, entrepreneur, and presentation ability.I look forward to hearing from your organization very soon. I would be honored to be granted the opportunity to discuss further with your organization my qualifications. I hope to meet with your organization very soon during the interview process. Thank you for your consideration.Sincerely,DELTON L. NEWSOME4203 Fleewell CourtValrico, Florida 33596PHONE: PHONE NUMBER AVAILABLEEMAIL: EMAIL AVAILABLEDELTON L. NEWSOME4203 Fleewell Court Valrico, Florida 33596 USA PHONE: PHONE NUMBER AVAILABLE EMAIL: EMAIL AVAILABLECAREER OBJECTIVETo work within a respected, expanding organization while making use of my education and expertise in order to seek longevity, promotion, and solid growth opportunities.SUMMARY OF QUALIFICATIONSA hard-working, dedicated, goal-oriented professional with superb communication skills and phenomenal work ability.CAREER HIGHLIGHTSOver 15 years of sales marketing experience in a professional office, retail, restaurant, convention center, arena, stadium, educational institution, food production, grocery, and warehouse environment.Over 15 years of business management and development experience consisting of supervising 100 or more employees in a professional office, restaurant, convention center, arena, stadium, educational institution, retail, food production, grocery, and warehouse environment.Over 15 years of customer service, client resolution, and vendor relations experience in a professional office, restaurant, convention center, arena, stadium, educational institution, retail, food production, grocery, and warehouse environment.Over 15 years of training, developing, coaching, and performance review/rating a candidate base of 100 or more potential, new, and existing employees.Over 15 years of human resources and employee relations duties involving recruiting, training, evaluating, and terminating potential, new, and existing employees.Over 15 years of financial management experience involving purchasing/buying, profit/loss, audits, inventory, accounts payable/receivable, bookkeeping, strategic business planning for fiscal year, check writing ability, year-end closeout, and creation of various financial related reports.TECHNICAL EXPERIENCESKnowledgeable expertise on all Microsoft Office Products (Word, Excel, Works, Outlook Express, Power Point, Access, Internet Explorer, etc.).Familiar with all Windows Products, Word Perfect, Lotus Notes, MICROS, Siebel, SAP, Data Safety Monitoring Plan(DSMP), Quickbooks, Aloha, Restaurant Magic, E-Store, Tangent System, and Pest Trac.Can operate all office machinery including but not limited to desktop computer, laptop computer, tablets, electronic typewriter, copier, facsimile, projector, video monitor, 10-key machine, calculator, postage meters. Typewriting Rate: 35-45 WPM.PROFESSIONAL EMPLOYMENT EXPERIENCES6/05 To PRESENT EHRLICH, INC. State of FloridaSoutheast Regional Director of Operations:A member of the Senior Executive Team responsible for managing multiple facilities in the state ofFlorida. Head liaison responsible for assisting clients and vendors with facilities management and maintenance.Responsible for developing and implementing company policies, procedures, and programs.Handle all human resources, insurance, business management, and operational needs.Responsible for conducting performance reviews to ensure corporate policies, procedures, and goals are being met.Promote sales training, sales recognition, and effective sales practices through incentives and recognition.Conduct payroll, financial planning, financial analysis, and financial auditing.Conduct safety training through HACCP and through the Data Safety Monitoring Plan (DSMP) systems.Negotiate with clients regarding business strategies and business operations pertaining to daily requirements.Responsible for building and expanding vendor relations with existing and potential clients.Position requires superior leadership ability by building lasting vendor relationships that can be expanded upon.11/04 To 6/05 COMPASS GROUP / LEVY RESTAURANTS, INC. Nationwide, U.S.A.Senior Director of Concessions and Operations:Was the head manager responsible for all areas of business operations including concessions, catering, and guest suites in a convention, stadium, arena, and restaurant environment.Handled human resources related duties such as screening, recruiting, interviewing, hiring, and terminating employees.Was responsible for merchandising management consisting of marketing various client related products and services at events and other venues.Was the head liaison in charge of training and development for all supervisory and management staff as well as for all exempt and non-exempt employees.Oversaw all inventory needs by using spreadsheets and Tangent System.Was responsible for the overall budget including purchasing/buying, profit/loss statements, cost analysis reports, audits, inventory, accounts payable, accounts receivable, and end of the month reports.Conducted seminars on a regular basis pertaining to health, safety, and risk management.Made sure all vendors are in compliance with all local, state, and federal laws pertaining to business operations and workers compensation.Was a member of the Levy Elite Management Team, which handled clientele such as the NBA, NFL, MLB, and NHL, in addition to handled exquisite events such as the NBA All Star and Playoff Games, NFL Super Bowl, Kentucky Derby, and all major concerts and other events.Position requires the ability to prioritize through multi-tasking and a strong desire to succeed by always being able to deliver.Had to have the ability to manage multi-unit operations including menu development, financial management, vendor relations, distribution/shipping, and employee supervision.1/03 To 6/04 SYSCO FOODS, INC. Jacksonville, FloridaDistrict Area Director:Was the head manager assigned to a specific territory and geographical location responsible for managing, developing, and consulting new, potential, and existing clients.Was responsible for creating a cost analysis to promote growth development for new, existing, and potential clients through marketing various food and non-food related products and services.Evaluated all new, existing, and potential clients in order to create various systems and techniques to better serve their business functions and needs.Managed the financial outlook and performance of various accounts by continually marketing various food and non-food related products and services to promote growth and stability for that account.Was responsible for coordinating timely deliveries of various products and services as well as service calls in conjunction with the needs of the business accounts.Handled financial collections and management of all accounts in order to keep accounts in compliance with company policies, procedures, and standards.Assisted with training and developing new employees for various assigned territories and locations.Conducted various food shows and seminars in order to educate new, existing, and potential clients on various food and non-food related products and services available to their business.Position requires the ability to display an extremely professional, organized, and strong outside sales responsibility as well as the ability to work very well under pressure and in a multi-task environment.Always presented a knowledgeable, helpful, go-getter attitude with the energy level and the willingness to make my assigned territory a prosperous and successful environment.7/01 To 12/02 METROMEDIA COMPANIES, INC. dba BENNIGANS Jacksonville, FL and Orange Park, FLOperations General Manager:Was responsible for overseeing all restaurant operations including food and beverage production in the bar area, hostess area, kitchen area, and guest area.Performed all general human resources duties such as recruit/interview/train new employees, conduct seminars for new and existing employees implementing company policies and procedures in compliance with federal laws and regulations, review employee grievances, investigate payroll discrepancies, and conduct exiting interviews for terminated employees.Maintained all financial records through accurate and detail bookkeeping, accounts payable reports, accounts receivable reports, and profit and loss spreadsheets.Was the head liaison responsible for conducting marketing and sales meetings to implement new ideas, new incentive programs, and new marketing bliss in order to generate more profitable income.Was responsible for building company, customer, and client re-pore by obtaining feedback from restaurant guests, company employees, and clients from using service and performance surveys.Conducted, designed, and oversaw all employee safety programs and training sessions.Was in charge of maintaining a daily record of all restaurant materials used and unused by conducting daily inventory counts, and also through vendor contacts and deliveries.Handled employees weekly scheduling, vacation time, FMLA requests, workers compensation, short and long term disability requests, and all other various types of time off requests.Position requires the ability to work in a multi-level, multi-task, fast paced environment while maintaining a professional approach and customer dedication.Always appear as a meticulous individual displaying excellent customer service skills, management skills, and effective communicative skills.6/00 TO 7/01 ARAMARK FOOD SERVICES Jacksonville, FLDistrict Manager and Food Service Director:Was head liaison responsible for overseeing cafeteria operations and staffing needs for district schools on a multi-level, multi-unit basis.Was responsible for performing general human resource duties such as conducted seminars implementing company policies and procedures in compliance with federal laws and regulations, reviewed employee grievances, investigated payroll discrepancies, recruited/interviewed/trained new employees, and conducted exiting interviews for terminated employees throughout the district schools.Acted as a financial planner developing short and long term financial and operational plans for district accounts.Was responsible for handling all employees weekly scheduling and all time off requests.Implemented and assisted in preparation of the annual budget including profit and loss for district schools.Was responsible for overseeing and conducting inventory through data entry processing.Marketed and retained new, existing, and potential customer accounts throughout the district schools nationwide.Position required a high-level of executive management skills and customer service dedication.Always maintained a professional image by displaying excellent communication skills and customer satisfaction.7/97 TO 12/99 SODEXHO MARRIOTT SERVICES / UNIVERSITY OF SOUTH FLORIDA Tampa, FLResident Dining Manager:Was lead manager in control of screening, interviewing, hiring, and training new employees.Conducted the following general human resources duties including: facilitated new employee seminars explaining company policies and procedures in compliance with federal laws and regulations, evaluated employee grievances, reviewed payroll discrepancies, and performed exiting interviews for terminated employees.Generated the following reports: payroll, eligibility/new hire, COBRA notices, and sick/vacation availability.Assisted employees with questions and issues concerning life insurance, short term and long term disability, workers compensation, and 401K benefits.Was Sous Chef in control of food production through production records.Acted in conjunction with the Catering Manager as an events planner responsible for recruiting new client accounts and overseeing existing client accounts.Was responsible for scheduling and planning various events and functions for new, existing and potential clients.SPECIAL EMPLOYMENT EXPERIENCES INTERNSHIPSWALT DISNEY WORLD CARIBBEAN BEACH RESORT Orlando, FLSummer College Work-Study Program (Internship)Responsible for guest accommodations and making reservations.Performed bellmen services.Planned and facilitated activities for guest.Excellent opportunity for exposure in the business management and hospitality field.SPECIAL PROJECTS AND ACCOMPLISHMENTSCreated the Employee Diversity Development Training Program while employed with Aramark Food Services.Implemented HACCP and ServSafe Training while employed with Aramark Food Services.Increased food and beverage sales volume while employed with Aramark Food Services by $2.5 million through alacarte sales.While employed at Metromedia Companies, Inc. dba Bennigans increased food and beverage sales volume and guest attendance by adding various forms of entertainment, which consisted of games, live bands, contests, prizes, and guest incentives.Acted as head liaison while employed at Metromedia Companies, Inc. dba Bennigans responsible for conducting college recruiting seminars by offering various incentives in order to attract new staff members.Supervised staff at major events such as Kentucky Derby Louisville, KY, 2005 NBA All Star Game Denver, CO, and NFL Super Bowl XXXIX Jacksonville, FL. Also supervised staff at all major events and concerts leading up to NFL Super Bowl XXXIX such as Pepsi Smash Concert Series and all other major events coinciding with the NFL Super Bowl and other NFL events.EDUCATION7/97 BETHUNE-COOKMAN UNIVERSITY Daytona Beach, FLBachelor of Science Business Management/Administration and Hospitality Management11/95 BETHUNE-COOKMAN UNIVERSITY Daytona Beach, FLFlorida Food Manager Certification7/02 ServSafe Certification7/02 HACCP CertificationREFERENCESExcellent references available upon request. |
