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J e n n i f e r J o h n s o nhttps://LINKEDIN LINK AVAILABLEPHONE NUMBER AVAILABLE EMAIL AVAILABLEM u l t i S m a l l B u s i n e s s O w n e rB o a r d M e m b e rIT/ I S / B S / P M L e a d e rDynamic Disruption Strategy Transformation IT Info/Cyber Security Energetic, Passionate, and Adaptable Information Technology C-Suite Executive with 20+ years of extensive demonstrated experience in sales, program/project management, strategic IT planning and delivery, integration, and implementing in various sectors creating dynamic IT environments. Versatile individual with a fresh unique perspective and unparalleled business acumen primarily in the financial and tech industry of 10+ years; maintains a consistent track record of surpassing standards and challenging goals by delivering results in a rigorous, diligent, cost-effective, and efficient manner as a C-Suite with demanding deadlines to superior C-Suite Executives/Stakeholders/Board Members. Recognized as a leader in security mitigation, innovation, and implementation; safely delivered company IT innovation strategies within budget in 4-year tenure, paramount in transforming the Financial Institution into the new technology millennium and putting it on the map. Proven ability to surpass companys/customers expectations and deliver powerful next-generation IT services and solutions that increase companys revenue and drive business growth by seeing the Big Picture. Passionately excels in technology, installation, upgrades, integration, migrations, fixes, delivery, procurement, vendor management, security application management, security/governance policies, and virtualization. Possessing over two decades in consulting experience, tenacious drive adds punch to success of strong contract negotiation skills with vendors and C-Suite Executives. Greatest attributes are outstanding technical expertise in chaos control, dynamic disruption, solving complex problems, phenomenal communication and meticulous organizational skills.Ground-Up Building/Restructure of IT/PM/SM/OperationsChaos ControlInfo & Cyber Security/Monitoring/Mitigation IT/Projects/Products/Vendor ManagementEstimating/Budgeting/Purchasing/Delivering Globally Adept Communication AgentImplementation/Migration/Software/Hardware Technical/Product/Sales/Service Consulting C a r e e r H i s t o r y180 SocialTech Oct 2018 - CurrentOwner of Tech BusinessProviding: Information Technology/Information &Cyber Security/Social Media/Business Strategy/Project Management/Consulting & So Much More. Offering all Business Services to both businesses and individuals. Primarily help companies control chaos and seamlessly embrace remote world. Converted part-time business in October 2018 to full-time with incorporation of Sole Proprietorship in November 2019.Gypsy Soul By Design Oct 2013 - CurrentOwner of E-commerce Business (5-Star)Sell products & maintain a 5-star rating on eBay/Etsy/PoshmarkRetail purchasing/selling of consumer products on all 3 sites Blue Cross Blue Shield (BCBS)/Anthem/Elevance  Apex Systems Jan 2022  Jan 2023 Cybersecurity Project Manager (Contractor)Hired to specifically create a better security environment in response to the large Anthem breach that occurred in 2015.Led multiple software/application security projects such as Crowdstrike to ensure both companies mirrored each other in the most advanced security protection; 7 cybersec/infosec projects simultaneously under the Cybersecurity Department. Primarily used the Azure Cloud Environment.Led meetings/calls, spearheaded implementations, & reported progress via various tracker spreadsheets. Created unique tracker spreadsheets for the Security Engineers. Advised users how to properly use the new rollout MS 365 Live Doc feature.Built appropriate dashboards; Integrated security tools/standards/processes/policies; Created best practices to increase effectiveness & visibility across a diverse environment; Designed/developed/documented process & procedures to focus on consistent user experience while providing a secure environment.Allied Business Systems, LLC (ABS) July 2019  Oct 2019 Strategic Structure & Governance Framework Project Manager (Contractor)Defined Project Management Strategy; Implemented Hybrid Agile/Scrum Methodology shift from Waterfall. Provided SaaS in all software/application projects to customers.Solely Built the Project Management Strategic Structure and Governance Framework Plan.Shifted team from decentralized to centralized project portfolios.Developed processes/procedures/policies for Project Management internally/externally; provided Operations best practices; primary area being communication improvement.Conducted One-on-One meetings to assess entire company/culture/operations to provide best strategies for removing roadblocks.Evaluated systems to find better alternatives; upon onboarding used MS Project/MS Teams/Clientele; before leaving agreement signed to ITSM. Purpose was to find a one-stop-shop to cover all departments (Tech Support/Project Management/Programming/Data Analysis/Quality Assurance).Saved company $97,000 in one conversation in 1st month contract; provided lean alternatives to office reconstruction pertaining to the Project Management Division.Directed/Lead/Mentored team including C-Suite and entire company to deliver at highest and most efficient levels.Provided transparency/consistency for all changes/expectations/goals; resulted in most efficient, effective, and productive in a lean agile mindset environment. Spherion July 2018 - Oct 2018Technical Project Manager (Contractor)Provided technical and project management guidance; oversaw projects from start to implementation and delivered emerging business needs with sharp professionalism in a large warehouse chemical manufacture facility.Migrated business to MS Office Enterprise 365. Rolled out altered realty game for trade shows; trained C-Suite Executive Team to use product; successfully completed 9 total projects in 3 months.Provided troubleshooting and high-quality technology-based solutions; managed areas within ordering, research, and projects related to IT, marketing, graphics, shipping, and warehousing/ERP. Combined Employees Credit Union (CECU) Jan 2014 - Jan 2018 Head of IT/PM/SM & IT Security OfficerManaged the Cloud Environment in Datto along with 3rd Party Vendor - Project: Networking/InfrastructureOrchestrated critical and complex yearly audits in conjunction with Pentesters/Auditors; completed the annual FFIEC Cybersecurity Assessment Tool and Inherent Risk Profile; adhered to regulatory/compliance requirements.Successfully safeguarded the financial institution from vulnerabilities for the entire 4 years. Deployed various measures to ensure levels of performance and tracked daily world vulnerabilities and mitigated risk; kept Board up to date on all security measures at briefings.Monitored all employees/data reports and mitigated risk accordingly by creating security/usage policies, maintaining users permissions/authority levels, providing training, making changes, and documentation for auditing; mentored/trained users on processes, procedures, policies and security measures.Spearheaded the overhaul of the Disaster Recovery and risk plans.Streamlined operations in security/availability/accuracy/productivity/performance such as shifting from server backup tapes to the Datto cloud and retiring Mercury/XP system.Provided IT Governance by implementing/directing entire scope of IT/PM/SM divisions; delivered cost- effective job website and implemented/managed/marketed social media platforms; built and managed IT and Program/Project Management and Social Media Divisions from the ground up; built and managed infrastructure; directed IT operations; acted as sole IT Leader for a team of 12 employees.Developed and defined program/project scope/resources/schedules; led projects/teams/vendors using Waterfall/Agile/Scrum/Hybrid Methodologies; consistently met vigorous demanding deadlines. Conducted meetings by client-facing/video/phone; various projects lasting over 12 months (Digital Signage/Website/Disaster Recovery) while others were infinite.Directed the testing and mapping in financial software applications along with formulating financial loan forms contributing significantly to the business operational effectiveness. Managed/implemented EFT/Check Machines/CC/Financial Services.Designed and implemented programs for employees with specific needs/levels; collaborated with cross functional teams for user/customer needs to improve processes; revamped teller check station by altering Windows permissions/pc/process time resulting in productivity turnaround increase of 50%.Championed the functions and delivery of continuous improvement and digital implementation initiatives; provided automation of marketing/email/documents/loans/systems/processes of users; delivered strategy, procedure, and documentation by modernizing, eliminating, and condensing outdated processes to ensure efficient operations; implemented Esign/Ecapsule software applications reducing paper usage by 75%.Provided innovative cost-effective and resilient IT solutions and products; improved companys asset dollars by reducing IT/Marketing costs due to rigorous negotiation with vendors; purchased IT equipment and organized/maintained equipment inventory/systems in conjunction with full lifecycles.Tackled large scale IT challenges, providing critical insights into optimal system performance and responsiveness; supplied analytical strategies, critical thinking, and change management; handled the installation, updating, upgrading, migrating, and evaluation of software and hardware equipment, systems and servers by hands-on management.Improved and promoted a safe, diverse, and agile work culture primarily in hybrid mode as Head of IT.O t h e r B u s i n e s s E x p e r i e n c eNorth Georgia Turf Nov 2011 - Feb 2013Office/Trucking Manager & Product Sales ConsultantGlobal managerial experience; provided client-facing/phone product consults to customers; handled various projects; managed truck drivers and logistics. American MegaTrends, Inc. (AMI) Mar 2010  Oct 2010 BIOS Software Sales Consultant & Project ManagerGlobal projects involved implementing/servicing BIOS software (SaaS); communications handled through client-facing presentations and global video/conference calls; oracle; large magnitude projects >$1 million; contributed high 5 figures to company profits. Stantec Nov 2009 - Mar 2010Office & Project Manager (Contractor)Completed IT/Marketing project management tasks for Engineers in the Federal/State Government arena for structure/road construction; collaborated with Operations Manager to ensure advancement of company to highly organized project environment.AT&T; Citi Financial; GE Capital Finance (IKON Financial Services); GEICO 2004 - 2009 Client-facing/phone product sales consultant for technical/products/sales/services/insurance/financial.{AT&T: Yellow Pages Account Executive/Consultant; Citi Financial: Branch Manager in Training; GE Capital: Commercial Contract Specialist/Consultant: GEICO: PDP/PMP  Licensed P&C Auto Insurance Agent} E d u c a t i o nGeorgia College & State University, May 2004Bachelor of Business Administration, Management/MIS/IT, 2 Year Honors Georgia Military College, Aug 2002Associate of Science, Business Administration, 2 Year Honors C e r t i f i c a t i o n sPMP Progress - Completed Course Certificate Only/Hours met as PMI Member T e c h n i c a l S k i l l sM S 20+ y e a r sMS OS/Android OS/iOS Verizon/Google/AWS/AVG/Datto/Azure Cloud JAVA/SQL/COBOL MS Office 2010/Enterprise 365/Teams Windows Applications MS Active Directory MS Dynamics/NAV MS SQL/HyperV Servers SonicWALL Networking/Troubleshooting MS Planner/Project/Monday IT Project/Inventory Lifecycles Waterfall/Agile/Scrum/Hybrid Methodologies PMBOKSSO/Multi-Factor/2-Step AuthenticationRemote/VMware/CrowdstrikeIT/Security/PM/OperationsInfrastructure/Processes/Policies/Procedures/Operations Overhaul/Strategies/Plans/Structure/GovernanceChaos ControlCruise/Financial Software SAAS/ERP/CRM/CSM Oracle/ORM/COTS/POS/SAP Clientele/ITSM/VisionSoftware & HardwareSoftware/Solutions/Digital/Product Implementation/Installation/Upgrading/Migration IT Contracts/Budgeting/Planning/Deployment/Delivery Negotiation Problem Solving IT Coaching/Training/Mentoring IT Security Applications Vulnerability Tracking/Management Risk Mitigation Disaster Recovery Technical/Product/Remote/SM/Retail/Ecom Client Consulting Vendor/Procurement/Product/SM/Change/Strategic Management C-Suite/ECQs/Stakeholder Engagement/Influence/Leadership/ManagementI turn businesses a 180.D y n a m i c I T P r o j e c t sBuilt Entire IT; IT Program/Project Management; Social Media Departments  Financial Institution (CECU)Restructured Entire Project Management Department  Tech (ABS)Disaster/Security Recovery Overhaul  Financial Institution (CECU)Created IT Security Handbook/Policies/Procedures  Financial Institution (CECU)2 MS Enterprise/Exchange Large Office 365 Migrations  Manufacturing (Spherion) & Insurance (Anthem)Digital E-Sign & E-Capsule Implementation  Financial Institution (CECU)Conversion from Server Backup Tapes to Datto Cloud Software/Hardware  Financial Institution (CECU)Credit Bureau Vendor Migration from Equifax to TransUnion  Financial Institution (CECU)Led Crowdstrike Security Platform Implementation  Health Insurance (BCBS/Anthem/Elevance) P r o f e s s i o n a l A f f i l i a t i o n s*Board Member for Underprivileged School System for 2025 Cycle  Pathways Management Group*FBI Infragard*PMI Member # 5625205* *#randomact Ambassador* goBeyondProfit Member/Recognition IAW Alignable  Highly Recommended NAPW*Bobcats for Business* Community/Causes Activist/Advocate Relay for Life Middle GA Employer CommitteeSlack Security Group IT Project Chair MS Dynamics Nav Former CUNA Tech Council Georgia Former Credit Union Association Tech Council Former Google+ Gorilla InfoSec Community Moderator Former Advisory Cloud  Board Member AdvisorFormer Robins Regional Chamber of CommerceG a p s2018-2019: Contract Completion/Life-Altering Events/Caretaker; Focus: Converting Business; Networking; Volunteering; Mentoring2013-2014: Father Passed; Focused on Family/Volunteering/Career Change 2010-2011: Relocations; Focused on VolunteeringOther Relevant Information: Experience dates back to high school; 20+ years total & 10+ years Financial/Tech industries. Also have cryptocurrency personal investing/etc. experience.