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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Mesa, AZ Street Address
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate sta, and organize resources. Systematic understanding of maintaining coverage for all operational needs. Department OversightOperations OversightRecords ManagementBusiness DevelopmentLoss PreventionCustomer RelationsSkilled in Microsoft applications as well as Google applications.Analytical ThinkingAdministrative tasksRed Star Vapor Mesa, AZAssistant Store Manager09/2021 - CurrentOversaw daily cash handling procedures, reconciling discrepancies as necessary.Assisted in recruiting eorts by interviewing candidates for open positions in the store.Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.Managed the day-to-day operations of the store, including customer service, inventory management and sta scheduling. Conducted regular performance reviews with sta members to assess individual progress and set goals for future development. Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.Provided training to new employees on company policies and procedures. McKesson Tempe, AZReimbursement Specialist11/2019 - 01/2020Collaborated with internal sta members such as Billing Specialists, Medical Coders to resolve any discrepancies in patients' insurance information.Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.Identied discrepancies in patient's insurance coverage or benets, ensuring accuracy of data entered into system.Interpreted Explanation of Benets statements from various insurers and communicated relevant information with other departments as needed. Veried patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers. SummarySkillsExperienceChandler Gilbert Community College ArizonaSome College (No Degree) in Mortuary ScienceChandler High School ChandlerSome College (No Degree) in BusinessMaricopa Community Colleges - Mesa Community College Mesa, AZ Some College (No Degree) in Forensic ScienceReferences available upon request.Education and TrainingReferences |