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PHONE NUMBER AVAILABLEEMAIL AVAILABLELawrenceville, GA Street Address
Authorized to work in the US for any employerSummaryOBJECTIVE: To leverage my in-depth understanding of security and backup procedures to ensure database integrity and my background in developing backup and disaster recovery plans for nationwide offices. I exude superior communication, presentation, analytical, and problem-solving skills and work well with all levels of business.Work experienceFulfillment Associate, L1: August 2023 - PresentAmazon, Pendergrass, GAReceiving and processing inventoryUsing scanners and computer systems to track inventory and ordersMeeting productivity and quality standardsCollaborating with other teams to ensure smooth operationsFollowing safety procedures to maintain a safe working environmentNetwork Operation Technician IIITPx Communications - San Jose, CAMay 2010 to June 2022Work in TPx's, ATT and Equinix Data Center in Norther CaliforniaBasic configuration and supporting network equipment including Routers and Switches: Cisco,Juniper, Dell and CienaWork with NOC troubleshooting MPLS WAN, Multicast, AAA, BGP, EIGRP, OSPF, MPLS, QoS,DS3, T1/DS1, TCP/IP, VLANs.DNS, DHCP, using SSH to connect to equipment.Maintain a clean, neat, professional appearanceTraveling to other sites to troubleshoot, diagnose and resolve Telecommunications and Data/IT equipment issues as well as equipment maintenance within a designated territory.My duties are to properly install both copper and fiber optic cables. properly terminate copper cable (Cat5e, Cat6, etc.). properly create and install labels. perform all component and system testing. complete the tasks assigned in a timely manner.Ability to understand basic wiring diagrams and installation instructions.Ability to complete the tasks assigned in a timely manner.Ability to perform as crew leader and demonstrated abilities of as an individual.Ability to report completed assigned tasks in a timely manner.Ability to terminate common types of fiber optic fittings (SC, ST, LC) efficiently and to industry, manufacturer.Ability to complete Telecommunication Room build-outs including rack construction, ladder rack installation, wire management, and backboard construction.Ability to articulate the differences and similarities in the testing requirements for the different categories of copper media (Category 5e, Category 6, etc.).Ability to configure and set-up test equipment to perform all required tests on each category of copper media using a variety of manufacturer test equipment.Ability to perform and document optical attenuation tests on single-mode and multi-mode optical strands.Ability to configure, operate and analyze test data from Optical Time Domain Reflectometers.Understand the National Electrical Code and Local Building Codes as they apply to low voltage to ensure that no violations are being performed on assigned projects.Ability to ground and bond all applicable components according to Project Scope of Work, Local and National Codes, and Industry Standards.TELEPACIFIC COMMUNICATIONS.March 2003 to May 2010Perform installation of service to Telepacific customers and the repair of existing customer service. Perform general maintenance, upgrades and preventive maintenance on customer equipment. The FieldServices Technician must be able to interface with customers, service technicians, technical support personnel, and other telecom professionals and have the communication skills to convey the situation in a professional and logical manner.Essential Duties and Responsibilities:Install, maintain, repair and test unbundled circuits (DS0s), DS1s, VoIP, and DS3s.Install, maintain, and repair Telepacific customer premise equipment (channel banks, routers,DSL modems, IADs, and perform/troubleshoot inside wiring)Install, maintain and repair DSO, DS1/VoIP.Interface with external customers and other key technical contacts both inside and outside ofTelepacific in a professional, quality manner.Demonstrate safe/responsible work habits to ensure proper vehicle operation and a safe workplace environment.Experience and Skills:Knowledge, Skills and Abilities:Understanding of and compliance with systems such as FX, Remedy.Strong knowledge of the installation, troubleshooting, and repair of high Bandwidth services, to include DS3 andEthernet services.Field Service/Transport Technician IIICG COMMUNICATION, INCJune 1998 to May 2002Responsible for provisioning, testing and turn-up DS0,DS1,DS3,OC3 AND OC12Circuits through the OC 48 Nortel Sonet Network, Tellabs 5500 DAC system and SLC2000 unbundled /channel bank communications system.Extensive analog and digital testing; TBERD 2209,224,310,950 and Digital LightWave test meters.Installation and repair of channel bank units at customer prem: MSDS,CAC andConnect reach units. Extend Demarc from MPOE to customers facility; test andTrouble shoot NIUs and CSUs with Pacbell,MCI and Qwest remotely and customers prem.Installation and Maintenance TechnicianInstallation and Maintenance TechnicianEducation:- Computer Learning Center, San Francisco, CA- Business Administration, Laney College, Oakland, CA- General Education, San Francisco City College, San Francisco, CA- High School Diploma, Woodrow Wilson High School, San Francisco, CA |