Candidate Information Name Available: Register for Free Title Financial Aid Labor Relations Target Location US-WV-South Charleston Email Available with paid plan Phone Available with paid plan

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PHONE NUMBER AVAILABLEEMAIL AVAILABLESkills of ExpertiseAdult college counseling, advising, scheduling, and transcription review experience. (Blackboard)CTE teaching experience: Option Pathway, English, and Skills USA14+ years of management, action planning, and operations review experience.Developed OJT training as needed for 100+ employees plus implemented marketing campaigns.Virtual Teaching Experience, class development with SchoologyFinancial Aid/Student Loan experience (Collections/New Applicant process)Superb computer skills plus trained Microsoft Office at college level.EducationWheeling Jesuit University-English Certification- Aug 2012Wheeling Jesuit University- Master of Organizational Leadership (2010)Wheeling Jesuit University-Bachelor of Science Organizational Leadership (2006)University of Charleston- Associates in Business Administration (2001)Professional ExperienceKanawha County Schools 2012-currentOption Pathway Instructor-12th Grade (2012-current), SAT & EDGE Credit Coordinator.Job Placement Specialist, which included completing the financial aid, recruiting, and marketing for all adult courses. (2015-2016)Over 95% graduation rate, in a high-risk student teaching environment, at Ben Franklin Technical and Career Center.BridgeValley (2009-2012)Interim Business Management Program Advisor/Adjunct InstructorAdvised 75+ students and maintained 15 instructional hours while overseeing business management program. Also, trained on Microsoft Office Programs.Frontier Communications (formerly Verizon Communications) 1989-2010Customer Service/Quality Improvement & Collections Supervisor, New Hire & Training Instructor, Business Sales/Collection ConsultantTrained 100+ employees on new telecommunication products and marketing initiatives. Orientation/Benefits Trainer- ensured compliance with I-9/W-4 guidelines and explained benefits. Analyzed customer satisfaction and implemented action plans to correct any training deficiencies.