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IT AND CYBERSECURITY PROFESSIONAL | AIR FORCE VETERAN
Camden, SC | PHONE NUMBER AVAILABLE EMAIL AVAILABLE
PERSONAL SUMMARY
A dedicated Air Force veteran equipped with comprehensive IT expertise, spanning security remediation to network
infrastructure. Skilled in both collaborative team scenarios and independent capacities, I bring a blend of technical acumen
and problem-solving prowess. Eager to leverage my IT knowledge to contribute to forward-thinking tech teams, I aim to
serve as a pivotal asset in driving technological advancements and safeguarding digital assets within an innovative
organization.
SKILLS
Networking: Cisco Firewalls, Routers, Switches, Circuit Testing, IPSEC-PPTP, Network Infrastructure, Networking (VPN,
Wireless, Routers)
Cybersecurity: Security Remediation, ISS IDS Scanners, Cryptography, Configuring Identity, Access Management Controls
Operating Systems, Software & Platforms: Windows, Mac, Linux, Microsoft Office, Microsoft 365, Google Workspace
Problem-solving & Support: Troubleshooting, IT Support, Help Desk
Miscellaneous Skills: Customer Service, Critical Thinking, Leadership, Data Governance, NG Sniffers, Human Resources
CERTIFICATIONS
CompTIA A+ certification
EDUCATION
Training Concepts CompTIA Academy School Sep 2023 Feb 2024
Information Technology Career Program
CompTIA A+ certification CompTIA Network+ certification
Security+ certificate Cloud+ certificate
Security+ certificate Linux+ certificate
Server+ certificate ITIL certificate
Highlights Academy Program included:
- Developed a working understanding of IT language and concepts, assisted in setting up computers and peripheral
devices, computer and network break-fix troubleshooting, Also gained valuable real-world functional knowledge
regarding user support, networking, security, operating systems (Microsoft/Linux), cloud server & services.
Bachelor of Arts in Social Science, Ashford University, Clinton, IA August 2013
GPA: 3.8, Golden Key International Honor Society
PROJECTS
Implemented ITIL practices by designing and deploying an IT service for a mock company, emphasizing transition
and performance monitoring.
Diagnosed and resolved hardware/software issues on diverse systems, including setting up a dual-boot
environment and combating malware.
Designed and managed a multi-subnet virtual network topology, configuring routers, switches, and
troubleshooting connectivity challenges.
EXPERIENCE
Personal Care Assistant September 2018 January 2020
Grace & Mercy, Camden, SC
Supported a 74-year-old client with hygiene, grooming, meal preparation, and housekeeping tasks while adhering
to dietary guidelines.
Provided daily support to patients, helping them move in and out of beds, baths, wheelchairs, and with dressing
and grooming.
Delivered full support and basic personal care (bathing, cleaning, serving meals, and taking vital signs).
Cared for a Stage 5 Parkinson's patient, which required round-the-clock care, including bathing, dressing,
catheterization, PT, ambulatory assistance, and travel assistance.
Client Systems Administrator & Information Management July 2002 Jue 2011
United States Air Force, Various Locations
Managed hardware and software across multiple platforms, maintaining optimal availability, security, and
performance of business-critical systems and applications for up to approximately 575 end users.
Performed full range of planning, installation, configuration, administration, and support for operating systems,
email and messaging environments, document management systems, voice systems, printers, scanners, and
related peripherals.
Maintained archives of files, records, and publications in variety of print and digital formats.
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