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Senior UX/UI DesignerPHONE NUMBER AVAILABLE EMAIL AVAILABLEhttps://uxfol.io/will.riosStreet Address Tampa, FloridaEXPERIENCESenior UX Designer (Freelance)AssuredPartners10/2023 - Present Orlando, FLInsurance CompanyRedesigned and migrated the company's diverse insurance partners' WordPress websites to new server platforms, resulting in a 25% increase in website performance.Senior UX Designer (Contract)Brunswick Corporation03/2024 - Present Tampa,FLBoating and RecreationDesigned a cross-platform mobile app for iOS and Android users, serving Freedom Boat Club.Created and maintained a design system from scratch. Senior UX Designer (Temporary Contract)A1M Solutions10/2023 - 12/2023 Tampa, FLGovernment Contracting AgencyIncreased compliance accuracy by 25% by designing a state-specific regulation research platform for Medicare employees. Increased research efficiency for medicare regulations by 30%. Maintained and updated design systems as well as create new components.Senior Product Designer (Contractor)USAA10/2022 - 01/2024 Tampa,FLFinancial and insurance servicesI was part of the USAA Design pool where every 3 months we are part of different teams within the Chief Design Office. Enhanced user experiences for internal tools, resulting in a 10% increase in mortgage origination efficiency.I was also part of the storefront team who handles all the front facing websites that members see when they navigate to usaa.com as well as the account summary team.Maintained,updated and migrated design systems from Sketch to Figma.SUMMARYEnthusiastic, Bi-lingual and adaptable UX/UIDesigner with a passion for creating impactfuluser experiences.Proficient in rapidly adjusting to new challengesand collaborating with cross-functional teamsto deliver outstanding results.Dedicated to fostering creativity and innovativedesign solutions while maintaining meticulousattention to detail.Excited about leveraging skills to contribute to a dynamic organization's mission.EDUCATIONBachelors in Graphic DesignEscuela de artes plasticas2011 - 2014 San Juan,PRUX/UI Design BootcampIron Hack Miami Campus01/2016 - 12/2016 Miami,FlAssociate of Science-ASPharmacy TechnicianHuertas University2014 - 2015 Caguas,PRGPA4.0 4.0LANGUAGESEnglishNativeSpanishNativewww.enhancv.com Powered byEqEXPERIENCER&D SENIOR UX DESIGNER (Contractor)Johnson & Johnson01/2022 - 12/2022 New York, NYPharmaceutical CompanyRe-designed internal web portals and mobile apps.Increased overall product delivery speed by 30% through collaboration and management of a team of developers and product owners.Collaborated and managed a team of 10 developers and product owners from all R&D Departments within the organization. Designed a R&D Research Portal that helped increase employee productivity by 80%.Lead Product Designer (Contractor)Wiley University Services10/2021 - 01/2022 Orlando,FLEducational Marketing ServicesEnhanced Wiley's student platform usability, reducing admissions process time by 50% by streamlining user experience and minimizing paperwork.I successfully delivered a product that was effective and put to the test and pilot universities had a 40% increase on their admissions that year.Senior UX DesignerDigheon Tech10/2020 - 01/2022 San Juan, Puerto RicoSoftware Design AgencyI worked as liaison with the Puerto Rico Department of Health. I have been designing for and impacting the overall COVID-19 prevention effort building solutions such as the PR Travel Declaration form for airports, Telemedicine apps for medical Covid-19 orientation as well as the Vax Tracker software keeping inventory of incoming vaccines. Performed 3 user research methodologies such as surveys, interviews, and ethnography studies to empathize on user-centered solutions.UX/UI DesignerWAW Marketing07/2019 - 07/2020 Guaynabo, USAMarketing AgencyWhile working at Waw I was able to create an amazing experience for the Wicked Lily restaurant website which increased their customer traffic by 40%. I have also worked directly with colecturia digital which is a project being developed for El Departamento de Hacienda changing the way citizens pay for their tax proof stamps. FIND ME ONLINELinked Inhttps://LINKEDIN LINK AVAILABLECERTIFICATIONIBM Enterprise Design Thinking - TeamEssentials for AIMay 2020IBM Enterprise Design ThinkingPractitionerMay 2020Google Certified -Foundations of ProductManagementApril 2021AI Powered UX DesignInteraction Design FoundationAWARDSTechstars Covid-19 Global Start UpWeekend winner (Team Puerto Rico)STRENGTHSCreativeDedicated to innovative and originaldesign solutions, fostering creativity andunique perspectives.AdaptableThrives in dynamic and fast-pacedenvironments, quickly adjusting to newchallenges and technologies.CollaborativePrefers teamwork and actively engageswith multidisciplinary teams to achievecommon goals and deliver outstandingresults.Detail-orientedShows meticulous attention to visual andfunctional details, ensuring high-qualityuser experiences and interfaces.www.enhancv.com Powered bysEXPERIENCEUX-UI/Visual DesignerBM Interactive Group07/2018 - Present RemoteDesign AgencyDesigned and implemented corporate websites for high-profile clients like Red Zone Map and Movie Pass.UX/UI ConsultantWovenware03/2018 - 11/2018 San Jan,PRSoftware Development AgencyEstablished Wovenware's first UX/UI Design department, benefiting from the newly implemented design system.I designed a dashboard for the integrator platform which has been deployed and used by the Puerto Rico Department of Health's Medicaid Program increasing their productivity levels by 50%. Visual DesignerUXDEVSUMMIT06/2017 - 07/2019 Miami,FLConferenceUX DEV Summit is a nationally recognized event held yearly in Ft. Lauderdale, FL, dedicated to User Experience Designers and Developers. I was in charge of the overall look and feel for UX DEV Summit's 2018 website, newsletter, social media posts and brand design.SKILLSUser Research Interaction DesignInformation Architecture Miro User Interface Design Usability Testing Graphic Design Interview Surveys Rapid Prototyping Mind Maps HTML/CSS PersonasWireframes User Journeys StoryboardsExperience strategy Adobe XD Sketch FigmaMobile Design figma Design Systems WireframesACHIEVEMENTSIncreased Product Delivery SpeedIncreased overall product delivery speedby 30% through team collaboration.Employee Productivity IncreaseDesigned a R&D Research Portal thathelped increase employee productivity by80%.Admissions IncreaseLed efforts to build and redesign studentplatform, resulting in a 40% increase inadmissions.Website Traffic GrowthDesigned an amazing experience for arestaurant website, increasing customertraffic by 40%.VOLUNTEERINGPhotographer and EventCoordinator AssistantUXPA Puerto Rico InternationalConference06/2018I had the great opportunity to represent PuertoRico as their UX Ambassador and work withevent organizers and speakers to make thevisitors experience a memorable one.www.enhancv.com Powered by |
