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Click here or scroll down to respond to this candidateCandidate's Name
Terrell, TXPHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYA retired registered nurse who enjoys working remotely has spent the past two years in various customer service roles. I have 20 years of experience in healthcare, and I have successfully managed day-to-day operations in diverse nursing areas. Myexpertise lies in developing and implementing departmental policies, creating recovery plans for individuals in challenging situations, assessing client needs, leading teams of professionals, and ensuring smooth operations within departments. I am meticulous and reliable with strong communication and coordination skills. My focus is always on delivering exceptional performance and achieving positive outcomes for clients. I have the ability to utilize my professional skills and technical knowledge to enhance business success and personal growth. I am dynamic, dedicated, and determined with a proven track record of producing results.Additionally, I am proficient in using electronic databases to document cases andservice plans. I have a strategic mindset that allows me to meet both client andorganizational needs effectively. I excel at coaching, managing, and motivating teams through constant feedback, suggestions, and collaboration. Lastly, I am adept at observing, identifying opportunities for improvement, and implementing changes to enhance efficiency.SKILLSElectronic ChartingMultiple computer programsWORK HISTORYUnderstanding Customer Needs Efficient and Meticulous Data Entry and Maintenance08/2021 to Current Liveops/Independent ContractorWork-at-home based business providing customer service in several different industriesTaking inbound and outbound phone calls to aid customers with their needsUse a computer with multiple monitors and different programs03/2022 to 1/2024 ARISE (We Work Virtual)/Independent ContractorWork-at-home based business providing customer service in various industriesTaking inbound and outbound phone calls to assist customers with their needsProvide roadside assistance in keeping calm in a stressful situation and helpingclients during their situation11/2020 to 08/2021 Registered Nurse Angel Care Home HealthResponsible for monitoring the health condition of patients, administeringmedication, managing, and maintaining medical equipment, and offering adviceParticipating in quality assurance activities, including patient surveys and documentationManaged and maintained the patient's records and assisted with the execution of ordersTeaching patients in a home environment the best way to care for themselves andobtain optimum health.04/2018 to 08/2021 Registered Nurse/ Registry Job HealthTrustResponsible for monitoring the health condition of patients, administeringmedication, overseeing and maintaining medical equipment, and offering advice topatients and their families, and coordinating with medical staffEnsuring the provision of complete care and attention to all levels of O.B Patientsincluding couplet care and care of Gyn surgical patientsCollaborating with all members of the medical team to provide ideal safety,comfortable environment, and emotional support for patients and their familyDelegating responsibilities to unlicensed nursing personnel10/2017 to 03/2019 Contract Travel RN Liquid Agents Healthcare LLCDeveloped individualized plan of care to perform proper treatments as ordered bya physicianMaintained and enhanced knowledge of public health concerns through current trainingConsulted and coordinated with healthcare team members to plan, implement, orevaluate patient care plans.01/2017 to 10/2017 Telephone Triage Registered Nurse Axis Point HealthEducated individuals and families on health education and disease preventionReferred patients to specialized health resources and community agencies forfurther assistanceDefined problems, collected data, established facts, and validated conclusionsAlways provided efficient and courteous service to customers.EDUCATION06/1996 Associate in arts (A.A.) Nursing James A Rhodes College - Lima, OHGPA: 3.6 |
