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PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYSeeking a position that will utilize my customer service skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills, growth, and experience. SKILLS Clerical Writing Active Listening Customer and Personal Service Reading Comprehension Speaking Time Management Computers and Electronics Critical Thinking Judgment and Decision Making Active Learning Vitals Injections EKGs Phlebotomy Triage HIPAA & OSHA Billing & Coding Medical Terminology Urinalysis Prostate Biopsy In & Out Cath Cystoscopy VasectomyEXPERIENCEIndiana University Health Urology July 2023- Current Medical Assistant Indianapolis, Indiana Room patient and collect patient vitals. Enter medical data using Cerner database. Stock and sanitize exam rooms. Perform chemical and microscopic urinalysis. Draw blood and prepare specimens to be sent to lab. Prepare and administer IM and subcutaneous injections. Perform and assist with office procedures as directed by physicians. Bladder Scans, flow rate, bladder catheterization, and bladder instillations. Provide basic patient education regarding clean intermittent catheterization. Assist with Cystoscopy, fusion biopsy, vasectomy, and Testopel procedures. Staple removal.Primecare Community Health March 2023- July 2023Medical Assistant Chicago, IL Room patient and collect patient vitals. Enter patient medical data using Athena database. Call patients with negative test results. Scheduling appointments Assist patients with prescription refills. Stock and sanitize exam rooms. Prepare and administer injections. EKGs UrinalysisEdward Elmhurst Health Jan. 2023 Feb. 2023Medical Assistant Extern Elmhurst, IL Room patients and collect patient vitals. Enter patient medical data using Epic database. Assist patients with prescriptions refills. Stock and sanitize exam rooms. Prepare and administer injections.Customer Service Manager Nov 2018 April 2023McDonald's Chicago, IL Providing fast and friendly service to customers. Processing customer returns as well as refunds. Provide inventory control. Remained calm under pressure in a fast-paced environment. Made sound professional decisions in crisis situations. Customer Service Associate / Cap 2 Mar 2018 - Nov 2018 Walmart Supercenter Cicero, IL Stocking / Receiving Memorized store organization system as well as special products and discounts. Ensured customers were satisfied with their total shopping experience. Displayed exceptional problem solving skills when it came to irate customers. EDUCATIONLincoln College of Technology Melrose Park, ILMedical Assistant Diploma completed February 2023GPA 3.6 |