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Customer Service Team Member Resume Phoe...
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Candidate Information
Title Customer Service Team Member
Target Location US-AZ-Phoenix
Email Available with paid plan
Phone Available with paid plan
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AddressStreet Address  e Michigan AvePhoenix, AZ Street Address
EmailEMAIL AVAILABLEPhonePHONE NUMBER AVAILABLE10 years' experience in customer serviceComputer literate: Word, Excel, Access, database, A+ Certification, Internet, email, familiar with PowerPointWilling to take on additional responsibilities and challenges Displays excellent time management with high attention to detail Works effectively as a team memberComputer literate: Office 2010, Excel, Access, PowerPoint Strong attention to detail, customer service and listening skills; highly motivated, creative and flexibleExcellent computer skills - Microsoft Office products Possess effective planning, organizational, communication, presentation and interpersonal skills Apr 2023 - Mar2024JanitorFlagship facilities inc.Phoenix, AZ, United StatesService, clean, or supply restroomsClean and polish furniture and fixturesClean building floors by sweeping, mopping, scrubbing, or vacuuming Gather and empty trashFollow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures Mix water and detergents or acids in containers to prepare cleaning solutions, according to specificationsClean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegeesDust furniture, walls, machines, or equipmentSteam-clean or shampoo carpetsCommunicating with People Outside the Organization Monitoring Processes, Materials, or SurroundingsCommunicating with Persons Outside OrganizationCommunicating with Supervisors, Peers, or Subordinates Coordinating the Work and Activities of OthersAMBER GILSONCustomer service associateWork ExperienceEstablishing and Maintaining Interpersonal Relationships Handling and Moving ObjectsOrganizing, Planning, and Prioritizing WorkPerforming for or Working Directly with the Public Performing General Physical ActivitiesThinking CreativelyExperience with: Window squeegees, Wet mops, Step ladders, Safety gloves, Safety glasses, Push brooms, Industrial vacuums, Floor waxers, Floor buffers, Equipment dollies, Dry mops, Desktop computers, Carpet shampooersJun 2022 - Nov2022Lead prep cookTorchy's tacosPhoenix, AZ, United StatesWeigh or measure ingredientsReceive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areasMix ingredients for green salads, molded fruit salads, vegetable salads, and pasta saladsCarry food supplies, equipment, and utensils to and from storage and work areasAssist cooks and kitchen staff with various tasks as needed, and provide cooks with needed itemsClean and sanitize work areas, equipment, utensils, dishes, or silverwareStore food in designated containers and storage areas to prevent spoilagePortion and wrap the food, or place it directly on plates for service to patronsTake and record temperature of food and food storage areas, such as refrigerators and freezersPrepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved proceduresPackage take-out foods or serve food to customersStock cupboards and refrigerators, and tend salad bars and buffet mealsWash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or servingDistribute food to waiters and waitresses to serve to customers Cut, slice or grind meat, poultry, and seafood to prepare for cooking Remove trash and clean kitchen garbage containersInform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items Use manual or electric appliances to clean, peel, slice, and trim foods Load dishes, glasses, and tableware into dishwashing machines Make special dressings and sauces as condiments for sandwiches Operate cash register, handle money, and give correct change Keep records of the quantities of food usedVacuum dining area and sweep and mop kitchen floor Stir and strain soups and saucesPrepare and serve a variety of beverages such as coffee, tea, and soft drinksInspecting Equipment, Structures, or MaterialMaking Decisions and Solving ProblemsOrganizing, Planning, and Prioritizing WorkPerforming for or Working Directly with the Public Performing General Physical ActivitiesThinking CreativelyTraining and Teaching OthersUpdating and Using Relevant KnowledgeHandling and Moving ObjectsGetting InformationEstablishing and Maintaining Interpersonal Relationships Coordinating the Work and Activities of OthersControlling Machines and ProcessesCommunicating with Supervisors, Peers, or Subordinates Assisting and Caring for OthersExperience with: Commercial stand mixers, Commercial cooking ovens, Commercial microwave ovens, Tomato slicers, Toasters, Thermal label printing scales, Steam tables, Soda machines, Roasting equipment, Mixing machines, Measuring utensils, Knives, Ice machines, Grills, Griddles, Food scales, Electric fryers, Drink dispensers, Dough mixers, Dishwashing machines, Dicers, Commercial ranges, Combination slicers/electronic portion scales, Choppers, Charbroilers, Brick ovens, Bread slicers, BlendersAug 2021 - May2022Lead Back of HousePanera Bread CO.Phoenix, AZ, United StatesReceive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areasWeigh or measure ingredientsMix ingredients for green salads, molded fruit salads, vegetable salads, and pasta saladsCarry food supplies, equipment, and utensils to and from storage and work areasAssist cooks and kitchen staff with various tasks as needed, and provide cooks with needed itemsClean and sanitize work areas, equipment, utensils, dishes, or silverwareStore food in designated containers and storage areas to prevent spoilagePortion and wrap the food, or place it directly on plates for service to patronsTake and record temperature of food and food storage areas, such as refrigerators and freezersPrepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved proceduresPackage take-out foods or serve food to customersStock cupboards and refrigerators, and tend salad bars and buffet mealsWash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or servingDistribute food to waiters and waitresses to serve to customers Cut, slice or grind meat, poultry, and seafood to prepare for cooking Remove trash and clean kitchen garbage containersInform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items Add cutlery, napkins, food, and other items to trays on assembly lines in hospitals, cafeterias, airline kitchens, and similar establishments Use manual or electric appliances to clean, peel, slice, and trim foods Scrape leftovers from dishes into garbage containers Load dishes, glasses, and tableware into dishwashing machines Make special dressings and sauces as condiments for sandwiches Operate cash register, handle money, and give correct change Keep records of the quantities of food usedVacuum dining area and sweep and mop kitchen floor Stir and strain soups and saucesPrepare and serve a variety of beverages such as coffee, tea, and soft drinksPerforming General Physical ActivitiesProcessing InformationResolving Conflicts and Negotiating with OthersScheduling Work and ActivitiesThinking CreativelyTraining and Teaching OthersUpdating and Using Relevant KnowledgePerforming for or Working Directly with the Public Organizing, Planning, and Prioritizing WorkMonitoring and Controlling ResourcesMonitor Processes, Materials, or SurroundingsMaking Decisions and Solving ProblemsInteracting With ComputersHandling and Moving ObjectsGuiding, Directing, and Motivating SubordinatesGetting InformationEstablishing and Maintaining Interpersonal Relationships Developing Objectives and StrategiesCoordinating the Work and Activities of OthersControlling Machines and ProcessesCommunicating with Supervisors, Peers, or Subordinates Coaching and Developing OthersAssisting and Caring for OthersMonitoring Processes, Materials, or SurroundingsInspecting Equipment, Structures, or MaterialsExperience with: Knives, Measuring utensils, Milkshake and smoothie machines, Mixing machines, Point of sale POS interface scales, Point of sale POS systems, Roasting equipment, Soda machines, Steam tables, Thermal label printing scales, Toasters, Tomato slicers, Recipe software, Commercial microwave ovens, Commercial cooking ovens, Commercial stand mixers, Commercial dishwashers, Ice machines, Grills, Frozen drink machines, Food scales, Espresso machines, Electric meat and cheese slicers, Drink dispensers, Dough mixers, Dishwashing machines, Dicers, Combination slicers/electronic portion scales, Coffee grinders, Coffee brewing machines, Choppers, Cappuccino machines, Bread slicers, BlendersFeb 2021 - May2021Grocery clerkFry's food and drug storePhoenix, AZ, United StatesDispose of damaged or defective items, or return them to vendors Operate equipment such as forkliftsReceive, unload, open, unpack, or issue sales floor merchandise Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipmentObtain merchandise from bins or shelvesPack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yardsStore items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areasExamine and inspect stock items for wear or defects, reporting any damage to supervisorsAnswer customers' questions about merchandise and advise customers on merchandise selectionReceive and count stock items, and record data manually or on computerStock shelves, racks, cases, bins, and tables with new or transferred merchandiseCompare merchandise invoices to items actually received to ensure that shipments are correctTake inventory or examine merchandise to identify items to be reordered or replenishedProvide assistance or direction to other stockroom, warehouse, or storage yard workersClean display cases, shelves, and aislesClean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulationsKeep records on the use or damage of stock or stock-handling equipmentGetting InformationMonitor Processes, Materials, or SurroundingsIdentifying Objects, Actions, and EventsInspecting Equipment, Structures, or MaterialJudging the Qualities of Things, Services, or People Processing InformationEvaluating Information to Determine Compliance with Standards Analyzing Data or InformationMaking Decisions and Solving ProblemsThinking CreativelyUpdating and Using Relevant KnowledgeOrganizing, Planning, and Prioritizing WorkPerforming General Physical ActivitiesHandling and Moving ObjectsControlling Machines and ProcessesEstablishing and Maintaining Interpersonal Relationships Resolving Conflicts and Negotiating with OthersPerforming for or Working Directly with the Public Monitoring Processes, Materials, or SurroundingsInspecting Equipment, Structures, or MaterialsJudging the Qualities of Objects, Services, or People Experience with: Label removers, Electric cash registers, Box cutters, Baling equipment, Stepladders, Labeling equipment, Stand-up forklifts, Wrapping equipment, Conveyor belts, Barcode scanners, Electronic cash registers, Manual pallet jacks, Industrial scissors, Sit-down forklifts, Hand trucks, Hook knives, Packing material compactors, Electric pallet jacks, Pricing guns, Label scrapers, Warehouse dollies, Tape guns, Power jacks, Shipping scales, Laser scanners, Handheld computer device software, Inventory tracking software Some High School or less, General Studies.Skyline technical highschoolPhoenix, AZ, United StatesApril 2024 Food handlers cardFood handlers cardEducationLicenses and Certifications

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