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Title Customer Service United States
Target Location US-NJ-Piscataway
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Candidate's Name
Paterson, United States Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsAlarm programmingMaintenance and repairAlarm installationDomestic and commercial installationsCabling and wiringProfessional summaryDependable technician with strong work ethic and good communication skills. Possesses keen attitude to keep up with latest technological advances in data and telecoms. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.Work historyFebruary 2019 - April 2024Totawa Concrete Products - Wanye, N.J., U.S.A.Warehouse Assistant/Driver AssistanceTransported stock safely and securely using forklift trucks.Followed procedures to maintain accurate stock counts and organised storage system.Inspected stock shipments to verify quantities, quality and destination information.Stored items securely to minimise risk of loss and damage.Monitored stock levels to reorder replenishments in good time.Reconciled stock counts for complete inventory records.Assisted with loading and unloading of vehicles manually and using machines.Cleaned and tidied work areas to meet inspection requirements.Received deliveries and helped to coordinate storage.Operated warehouse machinery with due care and attention, maintaining safe, secure working environments.Fulfilled high-volume orders in fast-paced picking and packing environments, continually exceeding warehouse targets.Processed inbound stock deliveries, safely operating forklift equipment to unload and transport heavy pallets.Checked incoming goods against delivery documentation, reporting missing or damaged items for prompt resolution.Completed work following safety rules for best working practices.July 2015 - October 2018Jet installation Inc - Suffern, U.S.A.Security Alarm TechnicianPlanned service calls successfully to achieve daily customer quota targets.Communicated with customers to assess and diagnose issues remotely, instructing repair works.Completed alarm installations with care, maintaining quality and condition of surrounding walls, fixtures and fittings.Attended service calls quickly to achieve positive security outcomes.Carried out thorough electrical fault-finding, repairing components swiftly and accurately for safe use.Exceeded customer expectations through responsive, timely emergency call-outs.Remained physically fit to safely complete manual labour requirements on large-scale installations.Advised customers on suitable security solutions tailored to personalised business and domestic needs.Assessed alarms against current regulations and contract specifications for compliant security systems.Installed, serviced and maintained various alarm systems for reliable function and use.Upgraded security systems and software to maintain peak operating condition.Assisted customers to identifying and correcting problems with installed equipment and systems.Documented installation, maintenance and repair activities for technical tracking and billing requirements.Handled regular repairs and maintenance for information and communications equipment.EducationApril 2013 - September 2013HoHoKus School of Trade and Technical Sciences 634 Market St, Paterson, NJ 07513Electrician Apprenticeship ElectricianFocus on Electrical schematicElectricians install and maintain electrical wiring systems, supplying light, power, air-conditioning, and refrigeration for private and commercial buildingsPractical skills.The ability to follow technical drawings, building plans, and wiring diagrams.The ability to work carefully, methodically, and safely.Planning and organizational skills.Problem-solving skills.April 2009 - January 2011Mercer County Community College 1200 Old Trenton Road West Windsor, NJ 08550Business Administration

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