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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLETucson, AZ 85714phoneemailaddressP R O F E S S I O N A L S U MMARYAdept at cash handling and customer service, I excelled at Safeway, enhancing checkout eciency and customersatisfaction. Mastering both technical skills and team leadership, my ability to manage high-pressure situations and resolve customer issues stands out. Procient in cash register systems and possessing strong communication abilities, I consistently prioritize excellence in every task. Dedicated individual with extensive experience providing ecient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional.E D U C ATIONMay 1988Pueblo High, Tucson Az.E X P E R I E N C EFebruary 2020 - December 2022CashierSafeway, Tucson, AzAugust 2019 - October 2019EVS TechnicianBanner UMC, Tucson, AZJune 2010 - June 2015Personal CaregiverAnn Guasp, Tucson, AZFebruary 2006 - August 2009Customer Service RepresentativeOld Pueblo Traders, Tucson, AZOperated cash register and accurately processedpayments, returns, and exchanges.Maintained cleanliness of the checkout area bycleaning counters, shelves and windows.Performed opening and closing procedures, suchas counting cash register, restocking, and cleaning. Front end assistant manager.Identied, evaluated and resolved maintenanceissues in a timely manner to maintain the higheststandard of facility cleanliness.Monitored inventory levels of janitorial suppliessuch as paper towels, soap dispensers, and trashbags, and placed orders when necessary.Organized storage area for janitorial suppliesensuring that items are neatly stored away aftereach shift.Swept and mopped oors and vacuumed carpets.Emergency Department graveyard hoursPerformed light housekeeping tasks such aslaundry, vacuuming, dusting.Provided companionship to clients by engaging inconversations and activities.Demonstrated excellent communication skillswhen interacting with both clients and colleaguesalike.Handled customer complaints and inquiries in acourteous and ecient manner.D I A N E A N D R A D EDemonstrated excellent communication skills,both verbal and written, in order to eectivelyinteract with customers.Developed strong customer relationships andloyalty through eective communication.Responded to telephone inquiries and complaintsfollowing standard operating procedures.Greeted customers by name and displayedrespectful attitude, helping develop rapport withcustomer base and build lasting relationships.L A N G UAGESSpanishConversationalS K I L L S Cash Handling Customer Assistance Product restocking Customer Service Payment Collection ID Verication Cash Register Operation Payment Processing Identication checks Order Taking Guest inquiries Issue Resolution Time management skills Written and verbal communication Customer Relations Order Packaging Expense Tracking Cash handling and management Liquor regulations and compliance Procient in [Software] Cash register systems Cleaning and sanitizing Customer service excellence Sta TrainingC E R T I F I C ATIONS Customer Service 2 Cashier |
