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Data Center Lead Resume Arlington, VA
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Title Data Center Lead
Target Location US-VA-Arlington
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Candidate's Name  AWS Azure Office365 Python PowershellStreet Address  Chester Grove RdUpper Marlboro, MD Street Address
PHONE NUMBER AVAILABLE cellEMAIL AVAILABLEOBJECTIVETo pursue a prosperous career in the Information Technology Field, where my skills and knowledge are utilized to accomplish the companys objectives and to assist in future technology advancements of the corporation.CLEARANCETS/SCI (Active) SAP BriefedEDUCATIONNetwork Information Systems Certificate - TESST College of TechnologyUniversity of MD - Computer Science Bachelors (Estimated Graduation Fall 2025)VMWare TrainingNetApp ONTAP 9ACASSplunk InfrastructureCAREER ACHIEVEMENTSCDNASecurity+CASPCEHAWS Security FundamentalsCYSASplunk FundamentalsSKILLSIT Service Management (ITSM): Proficient in ITSM methodologies, ensuring efficient IT service delivery and management.Jira Ticketing System: Experienced in using Jira for tracking and managing technical issues, service requests, and project tasks.Windows 10/11 Administration: Skilled in administering and troubleshooting Windows 10/11environments.Scripting via PowerShell: Proficient in developing and executing PowerShell scripts for automating tasks and enhancing operational efficiency.NIST Compliance: Knowledgeable in implementing and adhering to NIST guidelines for secure and compliant IT operations.STIG (Security Technical Implementation Guide) Compliance: Experienced in ensuring compliance with STIG requirements for enhanced security.SELC (Systems Engineering Life Cycle): Proficient in Systems Engineering Life Cycle methodologies, ensuring successful development and integration of complex systems.IT Project Management: Proven ability in leading and managing IT projects from initiation to completion. Skilled in project planning, scope definition, resource allocation, risk management, and stakeholder communication. Proficient in Agile and Waterfall methodologies.PROFESSIONAL EXPERIENCERCG/CACI/OBXTEK (Dept. Of Treasury HQ)System Engineer / Deputy PMSeptember 2016-PresentManage ITSM processes to ensure efficient and effective IT service delivery.Utilize Jira for tracking and managing technical issues, service requests, and project tasks.Administer and troubleshoot Windows 10 environments, ensuring optimal performance and security.Deep level troubleshooting skills on Azure AD/Azure AD ConnectDevelop and execute PowerShell scripts for automating system tasks and improving operational efficiency.Ensure compliance with NIST standards and STIG requirements to maintain secure and compliant IT infrastructure.Provide Tier 3 support for various enclaves within Dept. Of Treasury.Validate official images for production, including Win10 & Win2K16/19.Utilize VMWare VSphere to test various applications and images.Administer Active Directory, Group Policy (GPO), and SCOM.Remediate and POAM any outstanding ACAS findings.Use SCCM to deploy and install Microsoft Security updates on Microsoft Server 2012R2, 2016 and 2019.Manage VMware, Citrix Desktop, Active Directory, and Wyse Device Manager.Test monthly patches on various platforms before enterprise deployment.Troubleshoot system problems caused by various issues: GPOs, security software, patches, antivirus, new implementations, etc.Handle personnel-related matters for assigned staff members including interviewing, hiring, scheduling, training, coaching, evaluating, counseling, and discharging.Administer Splunk dashboards and maintenance.STIG/Harden all objects on the domain.Administer and monitor Network Storage via NetApp On Command System Manager 9.Backup and restore virtual environment via Cohesity.Amazon Backups, manage vaults and vault tags.Block/Unblock hashes Bricata.Maintain strict IT configuration control over the contract life to include policies, procedures, and hardware/software.Administering / Managing DNS, DHCP, PKI WSUS, FTP, Print Servers, File shares Administration SecuritySotera Defense (TSC/Darpa)Systems EngineerFebruary 2015  September 2016Manage, resolve, and/or escalate Production Support issues coming in via application alerts, phone calls, and escalated tickets while maintaining a high degree of professionalism and attention to Customer Service Excellence.Manage and maintain Organizational Units in Active Directory.Ensure virtualization systems are compliant within required security standards and support security planning, assessment, risk analysis, and risk management.Manage the change request (CR) process for information assurance group enterprise-wide and provide recommendations for client approval/disapproval.Review quarantined messages for release or blocking via Cisco Web Manager.Conduct continuous monitoring activities for compliance utilizing assured compliance assessment solution (ACAS), Host-based Security System (HBSS) scans, publishing output to Continuous Monitoring and Risk Scoring (CMRS).Leverage Risk Management Framework (RMF) process, review and determine if system/application documentation is accurate, up to date, and displays thorough details that provide a clear security posture of the system/application being assessed.Build, configure, and maintain Windows servers.Install, configure, and manage VMware vSphere environment: vCenter, hypervisor on new hosts, virtual machines, datastore creation, and maintenance.Perform system hardening for Certification and Accreditation.Troubleshoot virtualization issues; working with other members of the network, storage, etc. as needed.Provide engineering expertise to support the development of designed engineering solutions in a controlled test laboratory.Respond to emergency and time-sensitive requests both during and after business hours. Upon request, be on call 24x7 (on a rotating basis).Participate in and provide support for change request implementation.Create written documentation of server configurations and planned changes (design documentation).Nessus Vulnerability Scanning and remediation.Installation and configuration of Active Directory domain controllersWyle Technology/Ace Info (Census Bureau)Systems Engineer 3August 2013 - February 2015Maintain AD user accounts, file shares, and printing.Build, maintain, and manage Windows 2008 and 2012 Server.Build and administer Window Clustering.Design, deploy, and maintain VMware hosts, farms, and guests.Backup & Restore management of the Virtual and Blade servers.Manage Group Policy and provide server administration.Monitor backups and resolve failures.Manage Active Directory Database (SYSVOL).Install, maintain and administer MS IIS web Servers, Trend Micro, and Microsoft SQL databases.Create and maintain Organizational Unit (OU) design.Maintain FISMA Standard Operating Procedures (SOP) to be reflective of current processes, tools, and requirements.Analyze FISMA audit results and brief HHS upper management (Chief Information Security Officer, CISO) to facilitate remediation of vulnerabilities across the department.Monitor systems performance and troubleshoot problem areas as needed.Deploy Windows server updates via WSUS.Maintain security, backup, and redundancy.Produce system documentation and provide status reports related to detailed project plans.Provide enterprise-wide network IDM, directory services (DS), server support for the Census Bureau Headquarters (HQ), National Processing Center (NPC), Regional Offices (ROs).Build, administer and deploy new Virtual Servers in Vsphere.Chenega Federal Systems, Lorton, VA (Army Space Program Office)Lead System Administrator (ASPO)/Information Management Officer (IMO)August 2008  December 2010Manage 3 networks Niprnet, Siprnet, and JWICS (specifically: all e-mail functions, setting up print queues, backup capabilities, file and application services, security services, anti-virus functions, patching and updating functions, configure users, machines, groups, and servers through Active Directory, setup GPO to deploy through the network to update network machines. Provide web capabilities and remote access to the network).Lead a team of three (3), comprised of administrators and helpdesk, in day-to-day operations to include helpdesk and desktop support, system administration and engineering, information assurance, storage and backup administration.Oversee vulnerability audits, security patches and anti-virus updates; provide Information Assurance (IA) support by analyzing vulnerability and implementing corrective measures to include applying group policies in Active Directory.Configured and maintained our Senforce Security Server to disable wireless connections in the SCIF.Manage and monitor all installed systems and infrastructure.Offer expert engineering support by utilizing basic principles of defining the scope, analyzing possible solutions, and providing input on request for proposals to ensure costs were managed based on previously defined requirements.Implement and maintain backups.Monitor and troubleshoot controlling networks, bandwidth, hardware and software resources.Provide help desk support to include problem solutions and user satisfaction.Install and troubleshoot VTC equipment for all three networks (secret, top secret, classified).Maintain Exchange Servers for Sipr and JWICS.Provide Desktop Support for Army Space Program Office such as (image machines, install patches and fixes, modify accounts through Active Directory, install printers, configure blackberries, install various apps and software, and install hardware components as well).As the IMO (Information Management Officer), responsible for several duties, including advising the commander, coordinating with higher headquarters such as the DOIM with spreadsheets and taskers, and ensuring computer and communications security throughout the organization.Document and maintain proper Courses Of Action for mission critical patching.Seta Inc., Ft. Belvoir, VA (Defense Threat Reduction Agency)Information Assurance/System AdministratorJune 2005  August 2008Managed the supervision of the DTRA Executive Support Team for DTRAs Director and Deputy Director along with other High Profile Customers at DTRA HQ Facility.Ensured that Executive office Hardware and Software met Life-Cycle Recycle upgrades and Software Updates/Patches Requirements.Configured Laptops with DTRA Unclassified Remote Access Software to support customers on Travel in-state and abroad.Tested customers network drops to ensure their connectivity using a class and unclass laptop.Populated and distributed internal Operating Division (OPDIV) FISMA performance dashboards, developed communications to accompany dashboards and, in collaboration with HHS staff, and responded to all related inquiries.Led a team with the installation and configuration of the domain controllers, file servers, and print servers.Operating System migration(s) from Windows 2000 Server to Windows Server 2003.Managed technical services of Windows network infrastructure, including Active Directory, Group Policy, WSUS and SMS.TCS Inc., Fort Belvoir, VA (Army Director Of Information Management)Desktop Support Lead /System AdministratorJuly 2003  June 2005Provided technical support activities which included user account administration, monitoring production processing servers and environments (200-300 distributed servers), configuration management, tape operations, storage management, and operational support and maintenance of Windows processing environments.Provided Desktop Support for the Ft. Belvoir installation as well as various organizations off-site as far as (imaging machines, installing patches and fixes, creating machines names and modifying user accounts through Active Directory, installing printers, installing various applications and software, installing various hardware components, installing and configuring blackberries & palms, and configuring and setting up MS Outlook and email profiles for customers).As part of the NCR-DOIM helpdesk provided phone support for the following installations (Ft. Belvoir, Ft. Meade, Ft.McNair, Ft. Myer, and Ft. Hamilton) through the use of Active Directory and Remedy User.Installed and configured (Defense Messaging System) for class and unclassified users. This consisted of installing fortezza card readers, installing and configuring the DMS software, setting up customers profiles under DMS, and supporting the clients afterwards.Installed and configured the VPN software, so that customers when they go TDY, or working from home could still access the Belvoir network.Installed and configured the CAC card readers, so that clients could send digitally signed and encrypted messages.Administration of the Windows 2000/XP operating systems and its services such as Exchange Messaging, DNS, File and Print Services, Outlook Web Access, VPN Server Services, Intranet as well as the Extranet.Experienced in the support of the Blackberry Exchange Server.Experienced in technical support activities which included user account administration, monitoring production processing servers and environments (200-300 distributed servers), configuration management, tape operations, storage management, and operational support and maintenance of Windows processing environments.Columbia Research Corporation Washington, DC (Pentagon, Crystal City, Pax River) (NMCI)Computer TechnicianJune 2002 - July 2003Stage (Image and configure) and deploy NMCI machines for Navy and Marine personnel.Migrate data from legacy PC to new PC via script and peer to peer networking between the two machines.Train users in seminars on how to utilize their new PCs.Setup and configure all individual apps for special users.

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