Candidate Information Name Available: Register for Free Title Customer Service Team Leader Target Location US-MA-Brockton Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYExperienced retail team leader with a proven track record of driving operational efficiency and providing exceptional customer service. Skilled in scheduling, training, and managing teams to ensure smooth daily operations. Adept at resolving customer issues and monitoring security to maintain a safe and secure environment.SKILLS- Team leadership and supervision- Workforce scheduling and management- Retail operations and customer service- New employee onboarding and training- Security monitoring and communicationEXPERIENCERetail Team LeaderCasame, Haiti, 2017-2023[Dates of Employment]- Conducted daily team check-ins to align on priorities and address any concerns- Created efficient work schedules based on employee skills and availability- Wrote and posted job listings to recruit qualified candidates for open positions- Provided hands-on training to new hires on company policies and procedures- Resolved customer issues and concerns in a timely and professional manner- Monitored security cameras and reported any suspicious activity to management Retail AssociateKinab Hotel, Haiti,2014-2016- Assisted customers with their shopping and returning needs- Maintained a clean and organized retail environment- Participated in team meetings and training sessions EDUCATIONEdmolte laforet, Haiti,2009