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Click here or scroll down to respond to this candidateCandidate's Name
Phone Number: PHONE NUMBER AVAILABLEEmail Address: EMAIL AVAILABLEObjective: Highly skilled and experienced professional seeking a challenging position in the field of IT, with a focus on systems support, operations management, and automation engineering. Committed to delivering exceptional results and providing hands-on support on an enterprise level.Education: Bachelor of Science in Computer Science University of Arkansas at Pine BluffCertifications: Certificate of Completion - IT - BIGFIX Fixlet Authoring Certificate of Completion - BES for Console Operator Certificate of Completion of Google Cloud Platform Big Data and Machine Learning Fundamentals Certificate of Completion of Preparing for the Google Cloud Professional Cloud Architect Exam Certificate of Completion of Google Cloud Platform Fundamentals: Core InfrastructureSkills: Systems Support and Troubleshooting Operations and Personnel Management Automation Engineering Enterprise-Level Support Voice, Data, and Systems Management Fortune 500 Organizations Support Healthcare Insurance, Finance, Technology, Government, and Telecom Experience Puppet Configuration Tool Oracle Integrated Cloud App Linux Flavors: Centos, Canonical Ubuntu, RedHat Git Bash, Jira, Python, GitHub, SSH, Terminal, Serial Azure Cloud and Data Services AWS/Management Console CI/CD Concepts and Methods Windows Server Administration O365 Migration and Suite Microsoft Exchange Architecture and Administration SCCM Implementation and Administration Networking Protocols and Deployment Tools Active Directory Administration VMware and Hyper-V Virtualization LAN/WAN Technology and VOIP Troubleshooting and Diagnostics Disaster Recovery Techniques Security and AuthenticationExperience:Facebook/Meta Onsite and Remote / Menlo Park, / Fremont California HTAEII Hardware Testing, Systems, and Automation Engineer II 8/21 Current Supported Facebook's proprietary 4 Lab Environments, developing conducive testing environments for current, modified, and projected designs. Brought up and designed FB proprietary hardware and software in the lab and data center. Installed and configured various bios. Cloned and deployed OS images onto clients. Updated firmware on different devices, specifically pre-production SSDs. Tracked technical issues, resolutions, network configurations, firewalls, virtualization, and AI technology. Read and analyzed failure logs, providing quick summaries to Test/FW developers. Set up server hardware for testing and collected test results. Tracked and managed test resources including rack, system, module, and bench. Maintained test servers and modules with the latest OS, firmware, and software. Performed tests on server hardware systems and modules. Tracked the testing progress. Performed issue duplication and isolation. Supported and implemented system debugging. Monitored test runs and recovered "unresponsive" clients. Conducted and assisted with validation and verification of new hardware platforms.NuMSP/AZBS Remote / Chicago, IL Service Delivery Director Managed Service Provider Application Development Cloud Technologies 1/19 8/21 Developed tests, automation, and failure analysis. Worked with Windows Server, O365 Migration and Suite, common Microsoft and server tools, and various proprietary and open-source applications and tools. Utilized Azure Cloud and Data Services, AWS/Management Console, and CI/CD concepts. Troubleshot equipment for data communications networks, including computer hardware, software, and data communications equipment. Monitored network systems to identify performance improvements and optimizations. Administered the latest Microsoft and Intel topologies. Implemented SCCM 2016 and 2019 versions, including application packages, remediation, boundaries, configuration manager, collection, compliance, software distribution, and patch management.[Continued on the next page]Uphroric Incorporate C2C & W2 Clients: Miles Technology (Chicagoonsite) Techmate (Chicagoremote/onsite) Oxford Global (Chicago remote) 2/18 12/20 Windows Administration 2008 R2, 2012 R2, & 2016 R2, Windows 10, WebSphere MQ Client, WebLogic, IIS, BPM, and Big-IP F5, RSA/SecurID, Active Directory, ADFS, ADMT, LDAP. VMware 6.0 6.7/vSphere, Microsoft cloud services, AWS, Microsoft Hyper-V 2012, 2016/19 Citrix XEN 6.x, LAN/WAN technology, and VOIP.Uphroric Inc. Intel Corporation (Onsite Aloha Campus, Portland OR C2C) Systems Engineer IV / SCOM /SCCM/Big Fix/Altiris Migration and Automation Team[Continued on the next page][Your Name] [Contact Information: Phone Number, Email Address][Continued from the previous page]Uphroric Inc. Intel Corporation (Onsite Aloha Campus, Portland OR C2C) Systems Engineer IV / SCOM /SCCM/Big Fix/Altiris Migration and Automation Team Managed stakeholder expectations and delivered best-of-breed support to all projects and users. Developed plans for future projects, highlighting the features of new products and recommending enhancements to stakeholders. Led extensive troubleshooting and deployment of BigFix 9.x, Altiris, SQL 2008/2012, Microsoft SharePoint 2013 on Windows 2012 R2. Deployed SCOM/SCCM 2012 from start to finish, including management packages and monitoring agents. Configured IIS for web server deployment of ASP.NET applications. Assisted with SCCM 2012 architecture and design, including application packages, remediation, boundaries, configuration manager, collection, compliancy, software distribution, and patch management. Administered the latest Microsoft and Intel topologies. Utilized common networking protocols, deployment tools, applications, and clients. Worked with VMware, Microsoft cloud services, Microsoft Hyper-V, Citrix XEN, LAN/WAN technology, and VOIP. Managed Active Directory, ADFS, disaster recovery techniques, authentication, replication, performance, group policy administration, and modifying objects. Created best practice approaches and white paper documentation. Administered Unity storage, Isilon, and VPLEX.Uphroric Inc. (CS) United Airlines (Elk Grove/Chicago, IL- Onsite) System Engineer / Network Architect/ SCCM, Enterprise Active Directory, Microsoft SME Supported and maintained Identity and Access Management services, including Active Directory, DNS, DHCP, ADFS, and SSO. Worked with Octopus Deploy, Windows Azure Cloud Service Packaging, AWS, and various APIs. Developed SCCM operational processes and support documentation. Utilized VB Scripting, PowerShell, HP OpenView, and other tools. Upgraded ESXi and VCenter Servers with clean and in-place upgrade methods involving SQL Server configuration. Worked with VMware, Microsoft cloud services, Microsoft Hyper-V, Citrix XEN, LAN/WAN technology, and VOIP. Performed Physical to Virtual (P2V) and Virtual to Virtual (V2 |
