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PHONE NUMBER AVAILABLE EMAIL AVAILABLEHUMAN RESOURCES PROFESSIONALHuman Resources professional with 17 years of experience of progressive generalist experience supporting multi-state, multi-location client basis. Results driven leader with success in balancing the roles of business partner, talent acquisition, benefits administrator, employee relations, and employee advocate. Recognized for superior customer service and support, employee engagement strategies, retention and process improvement. In addition to Human Resources, my experience encompasses other business fields to include 16 years of finance and accounting and administration. A value added contributor with outstanding interpersonal and facilitation skills. Multi-state HR experience. EDUCATIONStrayer University, Bachelor in Business Administration/Human Resources Morrow, GeorgiaCORE EXPERTISEManaged Talent Acquisition- Successfully performed and managed full life cycle recruitment for exempt and non-exempt positions. Managed Locum Physician and Psychiatry recruiting, direct hire, and temporary staffing. Other responsibilities include compensation alignment, salary structure, survey questionnaire, job documentation, new hire orientation and job fairs. Performed instructor-led training with managers to cover retention, succession planning, job evaluations, and Workday program go-live process. Hired 1,000+ employees.Managed Benefits Administration-Successfully performed and managed all processes to include Health & Welfare, Open Enrollment, OSHA reporting, Absence Leave/FMLA, Workers Compensation, Liaison for Insurance Carrier, Employee Support with benefit plans, Benefits Orientation, Employee Health, Wellness Incentives programs.Employee Relations- Effectively managed Employee Relations - Resolved advanced to complex employee relations issues to include responding to EEOC charges and unemployment claims. Support managers with daily departmental operations. Provided counsel and guidance to management regarding performance management, corrective action, mentoring, coaching and policy interpretation. Implemented and lead employee relations committee for 30,000 employees to include 30 countries. Mergers and Acquisitions- Support Human Resources acquisition team with transition processes for multiple merger & acquisitions.Executed Human Resources strategic vision and leadership- Provided strategic consultation to lines of business regarding HR initiatives and objectives. Served as an internal consultant to Management leadership teams to ensure HR initiative aligned with organizational objectives regarding compensation, recruiting, benefits, immigration, and training. Immigration-Partnered with legal team to process employee immigration request to Homeland Security. WORK EXPERIENCEMercy Care- (Healthcare Industry) supporting the poor and underserved(FQHC-non-profit), Atlanta, Georgia (current position) August 2016- July 2024 (300 employees)Job title: Sr. Human Resources GeneralistPartnered with business leaders on strategic people initiatives to implement optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with HR policies, processes, and business goals.Implemented various HR processes to include performance management, retention and succession planning.Guided the operations, risk management, safety and security and employee relations teams with establishing policies and procedures to enhance the process and drive change. Acting as interim HR Director- leading HR department during recruiting process to fill the leadership position. Supervising HR Generalist and Talent Acquisition Coordinator. Service 6 locations InComm (Transaction processing/retail merchants), Atlanta, Georgia 2010- 2016(2,400 employees)Job title: Human Resources Manager/HR Business Partner Supported all employee relations functions: Advised managers and colleagues for all departments to include finance/accounting, IT, sales, fraud department, call-center and international locations. Served 30 locations.Managed the employee relations committee for more than 30 locations: Purpose of committee was to encourage employee cohesiveness, build morale, give a voice to the colleagues via surveys, town-hall events and planning company events.SourceCorp/BP (outsourcing), Atlanta, Georgia 2006- 2010 (300 employees) Job title: Human Resources Coordinator/GeneralistSource and recruit candidates to hire for all departments. Coordinated timekeeping process with managers and payroll department, complete new hire orientation and onboarding process. Complete Workers Compensation process through third party vendor. Complete termination process and prepare DOL separation documents. Conduct unemployment meetings. Partnered with GDOL to recruit candidates with disabilities and for an opportunity to diversify the workplace. |