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| | Click here or scroll down to respond to this candidateCandidate's Name
CONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEMesquite, TX Street Address
PROFESSIONAL SUMMARYDedicated manager focused oncompleting work quickly toconsistently exceed targets.Reliable team memberaccustomed to taking onchallenging tasks.SKILLSTeam TrainingTeam ManagementTask DelegationCustomer RelationsVerbal and writtencommunicationCustomer EngagementSchedule CoordinationConflict resolution techniquesWORK EXPERIENCEDEPARTMENT LEAD Mar 2009 Sep 2023Walmart, Seagoville, TXImplemented procedures and policies to help support organizational goals.Communicated regularly with external and internal personnel to understand and meet their needs.Managed inventory levels to optimize supply chain operations. Implemented customer relationship management strategies to improve client satisfaction.Resolved operational issues promptly to minimize impact on business continuity.Established quality control measures ensuring product and service excellence.Monitored compliance with industry regulations and company standards.Oversaw budget preparation and cost management activities. Delegated assignments and coordinated schedules to manage day-to- day employee activities and functions.LOSS PREVENTION INVESTIGATOR Sep 2020 Jan 2022DD's Discount Store, Dallas, TXDetected and investigated occurrences of shoplifting and company theft.Determined level, risk and design of necessary security and loss control strategies.Reviewed CCTV and access systems for evidence of theft or mishandling of company property.Maintained and completed daily logs and prepared requested reports. Detected merchandise shortages and problems on back end with diligent monitoring of employee and customer activities. Audited store to identify deficiencies in different areas and procedures. Documented and reported on security incidents, investigations, and loss of assets.RESTAURANT MANAGER Jan 2004 Apr 2009Rudys Chicken, Mesquite, TXRecruited, interviewed, hired and trained staff to company service- oriented values.Owned administrative tasks, managing restaurant funds, receiving inventory and scheduling labor.Performed restaurant walk-throughs to observe standards in practice. Oversaw restaurant maintenance, cleaning and sanitation for welcoming dining space.LGDirected opening and closing procedures to maintain adherence to schedule.Retained detailed records of hours worked by employees for bookkeeping purposes.EDUCATIONHIGH SCHOOL DIPLOMAMesquite High SchoolDIPLOMA IN MEDICAL ASSISTANTBrown Mackie College - Dallas, Garland, TX |