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PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryMaintaining staff by selecting orienting and training employees ensuring a safe, secure and legal work environment. Develops personal growth opportunities . Accomplished staff results by communicating job expectations, planning, monitoring and appraising job results. SkillsSpanish fluency Interpret languageMultitasking TeamworkProblem-solving Interpersonal communication Problem Solving ExperienceHome Health AideAssociated Home Care LEOMINSTER, MAPeaceful Surroundings FREDERICKSBURGMar 2015 Sep. 2023Oct 2023 - CurrentReviewed and followed specific care plans for clients and reported completed tasks to supervisors.Supported patient needs with grocery shopping, cleaning and household supply replenishment.Bathed and dressed patients before meals and social activities. Maintained client privacy and confidentiality with strong adherence to established protocols and data security measures.Observed client conditions and prepared reports for recovery tracking purposes. Complied with regulatory restrictions and best practices surrounding client care. Cleaned houses, prepared meals and laundered linens for immobile clients.Offered companionship and emotional support to clients remotely and during sessions Shift ManagerThe Paper Store Distribution Center Feb. 2012- Mar. 2015 Leominster MaShift manager 3 years of experience supervising multiple teams of employees organizing work schedules, updating procedures and policies and performing customers service activities such as accounts receivable, billing, and payroll. Shift manager with 3 years of experience leading training and motivating a team of employees and promoting an energetic positive results driven work environment. Leading multiple teams and exceeding expectations. Flexible dependable shift manager with significant experience. Able to communicate with team members to all levels provide direction and remain open to feedback.EducationSome College : PsychologyMount Wachusett Community College Gardner, MALanguagesSpanish, Bilingual