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Title Quality Engineer Management
Target Location US-IL-Chicago
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Buffalo Grove, Street Address  IL PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryCertified Six Sigma Black Belt with 20 years of cross-industry experience in implementing and managing Quality Management Systems. Proven success in achieving ISO accreditations, improving product performance, and resolving post-sales issues for major clients like Boeing and Airbus. Skilled in auditing suppliers to ISO standards, implementing cost-saving measures, and establishing Supplier Report Cards for objective performance measurement. A leader with a commitment to excellence, adaptability, and continuous improvement, seeking a role to leverage these skills in driving quality initiatives and organizational success.SkillsAuditing  ISO/IATF/AS standardsLeadershipAdaptabilityCommunicationAnalytical SkillsProblem-SolvingRegulatory ComplianceTraining and MentorshipData Analysis and ReportingQuality Management Systems (QMS)ExperienceQUALITY ENGINEER 04/2024  07/2024Larsen Tella Mfg.  LombardPerformed ISO 9001:2015and IATF 16949:2016 internal audits.Performed PPAPs and Control Plans for significant customers.Led the CARs process and communicated the results with the customers.Revised procedures to reflect current processes.Measure the Quality KPIs to ensure the company meets its goalsINDEPENDENT CONTRACTOR 04/2023 - 11/2023Buffalo Grove - ILConducted gap analysis using ISO 9001:2015 standard to identify improvement areas.Organized and delivered personnel training on the process of obtaining approved documentation.Generated a comprehensive readiness report for top management detailing preparedness for ISO 9001:2015 accreditation.Successfully guided the client through the accreditation process.Client achieved ISO 9001:2015 accreditation, demonstrating commitment to quality management standards.QUALITY EXPERT 09/2022 - 02/2023Robert Bosch Manufacturing - Mt. ProspectImplemented ISO 9001:2015 at company's distribution warehouse, ensuring adherence to quality management standards.Delivered quality data reports to top management for informed decision-making.Led a cross-functional team in root cause investigations during product corrective actions, enhancing problem-solving capabilities.Streamlined data reporting processes, making information more actionable and efficient.Contributed to overall operational excellence and quality improvement within the distribution warehouse.CUSTOMER QUALITY ENGINEER 01/2021 - 09/2022Detrol Fluid Products - BellwoodIdentified root causes for customer product returns and implemented remediation activities to minimize their impact on product satisfaction.Obtained critical information on the conditions leading to product failures, enhancing the resolution of corrective actions.Utilized the 5 Whys Quality Tool in Root Cause Analysis (RCA) for a thorough understanding of product returns.Provided customer performance data to assess and improve the company's overall performance.Conducted capability studies to ensure confidence in the manufacturing process output.Trained new inspectors to uphold quality standards and improve inspection processes.SR. SUPPLIER QUALITY ENGINEER 04/2019 - 10/2020John Crane - Morton GroveTracked and qualified/disqualified suppliers based on shipment quality, optimizing efficiency with Dock to Stock (DTS) inspection.Reported supplier performance to management, ensuring informed decision-making.Qualified new suppliers through onsite audits, maintaining quality standards.Led a team of 3 QC Inspectors, ensuring compliance with company performance requirements.Contributed to New Product Development, led Receiving Inspection, and oversaw remote quality operations in multiple locations.CUSTOMER QUALITY ENGINEER 04/2018 - 03/2019Woodward MPC - NilesConducted First Article Inspections for major customers, including Boeing, Airbus, Bombardier, Lockheed Martin, and Honeywell.Generated Quality Alerts in response to customer complaints, proactively preventing recurrence of issues.Performed process audits, identifying, and implementing opportunities for continuous improvement.Served as the AS9100 D Lead Auditor for Internal Audits, ensuring adherence to aerospace quality management standards.SR. QUALITY ENGINEER 05/2017 - 03/2018Chicago Powdered Metal - Schiller ParkRevamped processes and procedures to enhance process flow, ensuring improved on-time delivery to customers.Provided oversight and mentorship to a team of 3 QA Technicians and 5 QA Inspectors, ensuring alignment with company performance requirements.Contributed to the creation of Control Plans and PPAPs for automotive customers, fostering compliance with industry standards.Collaborated with Engineering to develop solutions for customer issues, prioritizing customer satisfaction.QUALITY MANAGER 10/2016 - 04/2017Aquion, Inc. - RoselleIdentified and resolved quality management system issues, ensuring compliance with ISO 9001:2015 standard.Achieved successful re-certification as the Management Representative without any nonconformance.Implemented a Supplier Report Card to objectively measure and ensure high-performance suppliers.Led the Supplier Qualification process, including audits and collaboration with low-performing suppliers to improve their performance.QUALITY ENGINEER  ELECTRICAL/MECHANICAL SYSTEMS & SPECIALTY BAGS 09/2005 - 09/2016Klein Tools - LincolnshireImproved the quality of forged/stamped components by addressing test coverage gaps, refining prints/specifications, and implementing fixtures, stencils, and shadow boards to minimize variation and reduce non-conformances.Managed the closure of opportunities for improvement and non-conformances identified in Supplier Audits, ensuring readiness for Production launch and shipment acceptance.Successfully planned, implemented, and successfully accredited to ISO 17025 the testing laboratory.Directly supervised 2 Quality Technicians, ensuring internal processes met target goals and quality standards.Spearheaded changes in a database to enhance reporting, queries, and data dumps, facilitating the creation of a digital dashboard for improved visibility and analysis.EducationNortheastern Illinois University - Bachelor of Science in Business Management - 05/2016 - Honors: Cum LaudeDanubius University - Bachelor of Arts in Legal Studies (Law School) - 03/1998

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