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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFESSIONAL PROFILE:Dedicated and energetic, analytical with excellent communications skillsFamiliar with Pharmacy setting with emphasis on accuracy in office procedures, and customer servicesA quick study, successful in learning and comprehending new systems and methodsSelf-motivated and ability to work with minimal to no supervision, flexible, work well in a team environmentAdvanced ability in general office equipment, proficient in PC terminology and general PC softwareAbility to work well with others in a cross-functional team environmentLeadership capabilities, led by example, establish goals, and provided direction and expectationsExcellent interpersonal and telephone skills, experience in a customer service and support for internal clientsEDUCATION:Diploma, Medical Billing and Coding, Penn Foster College, New Orleans, LA 2020AAS Degree, Pharmacy Technician, Brown Mackie College, Atlanta, GA 2008AAS Degree, Business Administration, Tulane University, New Orleans, LA 2000RELEVANT EXPERIENCE:AdministrationWorking from a workque of referrals of Medicaid patients to assist with scheduling themResearching for outside resources to get patients scheduledProvide excellent customer service to all patients, guests, and family members.Create, activate, and complete new patient accountsUpdate existing patients accountsAnswering an average of 70-100 calls dailyBeing a first point of contact for patients.Send in prescription requests to the clinics and pharmaciesHelp get authorizations for medicationsSchedule different types of appointments for patientsTraining new employeesEfficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.Working in EPIC, SalesForce and Cisco to retrieve and maintain patients informationSupervision of six employees, scheduling of their dutiesCompiling monthly and quarterly reports for State Office of LouisianaHelping customers with their Child Support CasesScheduling of appointments for the analysts and attorneysMaking sure the Child Support payments are being associated with the correct accountsCoordination between the various Child Support offices to ensure the clients cases are being handled in the correct officeCoordinated between the farmers and drivers of the products that needed to be picked-up and deliveredCreating invoices and purchases ordersPayroll and HR duties for employeesPaying the companys billsManagement, coordinator Responsible for scheduling, and inputting radio schedules into computer systemResponsible for supporting personnel with employment, training and Directors Offices ServicesLiaison for national, local sales, traffic, production, business office, promotions and on-air personalitiesResponsible for management of more than 400 patient accountsUpdating and maintaining calendars for the different department managersResponsible for compiling and maintaining media kits for national sales manager for sales tripsKept track of invoices for national clients, responsible for disbursements of settlement checks to clientsTaking preliminary information for the paralegal and attorneysPharmacy TechnicianMaintain excellent customer relations with all customers, physicians, billing agencies and insurance companiesReceive and verify prescriptions, patient paperwork, insurance claimsPrepare medication for clients through mixing, counting pills and labeling bottlesPrice and fill prescriptions, obtain approval from the pharmacistInventory and stock medication, answer the phone, directs calls to necessary party and takes messagesPrepare and process medical insurance claim forms and recordsMix pharmaceutical preparations according to written prescriptionsCompute charges for medication and equipment dispensed to hospital patients, and enter data in computerDeliver medications and pharmaceutical supplies to patients, nursing stations or surgeryPrice stock and mark items for sale, operate cash registers to accept payment from customersEMPLOYMENT HISTORY:Physician Referral Specialist, Ochsner Hospital, New Orleans, LA 03/2023-PresentPatient Access Representative, Ochsner Hospital, New Orleans, LA 04/2021-03/2023Administrative Supervisor, DCFS, New Orleans, LA 02/2013-04/2021Administrative Assistant, Jack & Jakes, New Orleans, LA 09/2011-09/2012Pharmacy Technician, Publix Supermarkets Inc., Decatur, GA 11/2009-07/2011National Sales Coordinator, Clear Channel Radio of Atlanta, Atlanta, GA 5/ 2006-10/2009Office Assistant, Medical College of Georgia, Human Resources, Augusta, GA 12/ 2005-5/ 2006Sales Assistant, Entercom Communications, New Orleans, LA 2/ 1999-9/ 2005Legal Secretary, Thomas Gereghity, Esq., New Orleans, LA 8/ 1997-2/ 1999Secretary, Childrens Bureau, New Orleans, LA 3/ 1995-8/ 1997 |
