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PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYBusiness-oriented and dynamic professional with years of experience in proven strength collaborating across cultural, organizational, and functional boundaries to achieve business goals.Seeking a position that will allow me to utilize my experience, skills, and sound education to further competitive advantage and add value to the organization.SKILLSMicrosoft Office Suite & ProductsStrong Analytical skillsStrong Compliance BackgroundLeadership & Team ManagementAttention to detail.Time ManagementWritten and verbal communicationInterpersonal skills Flexibility & AdaptabilityProblem-Solving Skills Business AnalysisRelationship-BuildingSelf-ManagingEXPERIENCEWESTWAYS STAFFING SERVICES AGENCY JUN 2022 TO DATECOMPLIANCE DEPARTMENTCOMPLIANCE COORDINATOR/ONBOARDINGEnsuring total compliance of Traveling nurses vis--vis regulatory and documentationWelcoming new hires with prepared onboarding packagesHelping new hires learn the company policies.Introducing new employees to the company cultureEmailing/calling new employees before their first day.Managing new hires paperworkWork with functional teams to determine corrective actions to prevent reoccurrence of violations.Established strong relationships with key functional stakeholders including the first line of defense business lines, Risk, Compliance, and Internal, demonstrating credibility and expertise on control issues.Monitoring and ensuring uploading of nurses' information on the Ultra Staff is updated within the organization's standard and in good time.Daily & weekly call over on Nurses' files to always ensure compliance of the Nurses.Performed audit testing for HIPAA engagements with a 100% pass rate for OCR HIPAA AuditEngagement and TrainingDucharme, Mcmillien&Associate June 2021-June 2022ASSOCIATE ANALYST (Property Tax) Preform property tax data analysis, reconciliation, and updating such on PTMS, andPTCA Updating and maintaining clients' tax information and database Monitor and review all jurisdictional tax notices for assigned clients as of the due dateassigned Prepare tax payments on behalf of clients for jurisdictional liabilities Review and update missing tax bills and Notices reports Prepare funding requests and send them to clients to receive funds for timely payments. Ensuring all applicable returns/renditions /tax bills and remittances are processed andsent out before due dates. Attend to clients inquiriesALORICA INC Mar 2020 Apr 2020CUSTOMER AGENT (CREDIT CARDS)Responding and providing answers to Members' requests as regards as regards the status of their credit card accounts.Receive and respond to general and routine customer inquiries regarding credit card products and services under direct and indirect supervision.Escalates problems or decisions to appropriate individuals based on established guidelines and procedures when necessary.Initiates outbound communication via various means to keep customers informed of status and expectations.Processes customer transactions for payment activity and assists members make online payments.Record, track, and audit transactions which involves preparing transaction reports.Opening new accounts and helping with loan applicationsResponding to fraud alerts and managing members' issues.WESTWAYS STAFFING SERVICES AGENCY DEC 2018 FEB 2020COMPLIANCE DEPARTMENTCOMPLIANCE OFFICERSetting up Nurses on API CTM (Healthcare Source Contingent Talent Management-CTM CredentialingAssigning online task and test on APIPeriodically updating staff information on the CTM-Staffing platformExchange of correspondents with the nurses, on current information and updating such to ensure they are active and eligible to work.Uploading Nurse's information on the Career Staff (Staffer link) platforms, positioning and ensuring they are updated as it relates to documentation and Licensure/certification.Manage the flow of documentation within the organization.Daily & weekly Call overs on Nurses' files to ensure compliance of the Nurses at all times.RISK MANAGEMENT GROUP SEP 2015 NOV 2018CREDIT COMPLIANCE DEPTLEAD, COMPLIANCE & DOCUMENTATIONWork independently and collaboratively on ongoing compliance initiatives and projects.Perform root cause analysis on customer compliance violations.Work with functional teams to determine corrective actions to prevent the reoccurrence of violations.Ensuring customer credit files bank-wide are updated viz a viz and validate contract files.Create and distribute daily, weekly, and monthly reports with specific parameters to all functions of compliance and cost of failure activity.Review and update technical documents (e.g., manuals and workflows)Distribute project-related copies to internal teams.File documents in physical and digital records as well as create templates for future use.Retrieve files as requested by employees and clients and manage the flow of documentation within the organization.Maintain confidentiality around sensitive information and terms of agreement.STERLING BANK PLC/ STERLING TOWERS AUG 2012 AUG 2015Credit Administration Department Risk Management GroupTEAM LEAD (COLLATERAL MGMT OFFICER)Managing the collateral portfolio bank-wideReview and update of collateral Register.Carrying out Physical Inspection on such pledged securitiesDaily & weekly Call Over on disbursement filesAlso double as a supervisor in the disbursement Unit Ascertaining, confirming, and approving credit for disbursement. Approval of facilities for disbursement on Banks (sterling bank software).EQUITORIAL TRUST BANK H/O DEC 2007 APR 2012CREDIT COMPLIANCE DEPT Risk Management GroupLEAD, LOAN DISBURSEMENTConfirming total compliance of all kinds of Bank Credits offered to bank Customers.Authorizing of credit disbursed bank-wide (TODS, OD, LOANS)Monitoring of such banks credits/loansGenerating Daily credit position of the bankEDUCATIONBACHELOR OF SCIENCE (B.S.), LAGOS STATE UNIVERITYMajor: Economics Minor in Business.COVID-19 CONTACT TRACING ONLINE CERTIFICATION, JOHN HOPKINS UNIVERSITYFocus on advanced contact tracing online certification. |